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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
If I could give 0 stars I would this has been the worst business experience I’ve had renting an apartment. I picked up my key a day early and went and saw unit 1333 upon the walk... Read More
If I could give 0 stars I would this has been the worst business experience I’ve had renting an apartment. I picked up my key a day early and went and saw unit 1333 upon the walk through I noticed a roach infestation I went immediately to the office and made Nadia aware of the condition and that I would not be moving in. She stated that pest control was coming that afternoon so I returned that night and noticed more roaches in the cabinet along with roach eggs. I sent an email with the video attached. On Saturday the 12 of July I came in to surrender the keys Nadia stated that she had a unit in building 2 with new appliances after she did her walk through she returned and stated that she was not comfortable renting me that unit either I then requested a full refund. She told me to return on Monday to speak with Alyssa the manager I came in and spoke with Alyssa and she then said because I had signed to the lease that I had to live in those uninhabitable deplorable conditions or pay this ridiculous amount of money to buy out of the contract. My concern is the conscience of the staff and management what makes you think you can force someone to live with roaches? Please do not rent an apartment with these people. I also spoke with a tenant in passing about the pest infestation which she confirmed that she had one in building 12 and that they had to move her to building 5.
CN Thomas
★★☆☆☆
Two stars only because I felt the maintenance men worked well with the resources and time they had and the office staff were nice. I moved out of this complex at the end of 2023, I lived... Read More
Two stars only because I felt the maintenance men worked well with the resources and time they had and the office staff were nice. I moved out of this complex at the end of 2023, I lived in bldg 3 on the 3rd floor. I moved there in 2019 and it was fine my first 1.5 yrs. Then I started to have an issue with roaches. It never got better it got worse. No matter how many times pest control would come. I had to spend my own money to try and resolve the issue with no luck. It took me having to contact the Better Business Bureau and complain that I wasn't receiving adequate attention to the pest problem. The mgr contacted me and had me speak with the mgr of the pest control company they used to inform me of their plan for resolve. Some things were done, but I still had roaches. The situation honestly affected my mental health due to I've never had to deal with a pest situation. So I finally moved when I had the resources. It's a shame cause they were affordable and I was able to utilize the laundry facilities, the pool & gym as needed. I hope they've done better about the pest problem.
Max Kover
★☆☆☆☆
Please stay away from the red river ranch apartments. My apartment flooded three times with puddles of water coming from the bathroom and living area. The staff have to audacity to rent me the apartment knowing flooding... Read More
Please stay away from the red river ranch apartments. My apartment flooded three times with puddles of water coming from the bathroom and living area. The staff have to audacity to rent me the apartment knowing flooding issues. I wouldn't dare furnish this apartment because your belongings will be damage. Also, experience roaches while living there and had to contact the better business bureau.
David Camacho
★★★★★
I lived here for two years and never had any issues. It’s a great place to live with a low-key chill vibe. My apartment never had any issues so I can’t comment on the work orders and... Read More
I lived here for two years and never had any issues. It’s a great place to live with a low-key chill vibe. My apartment never had any issues so I can’t comment on the work orders and maintenance. I also didn’t go to the pool often but it was nice and clean when I did. I loved going for jogs in the evening around the trail that connects to the other apartments and so did others. The gym could use some upgrades but again they had the necessary stuff. Overall I’d recommend this place and have good memories there.
Dre Sanders
★☆☆☆☆
IF I COULD GIVE THESE APARTMENTS A ZERO, I WOULD!! ME AND MY FIANCE HAVE LIVED HERE OVER FOUR YEARS, AND OUR LEASE IS OVER IN A MONTH. I WOULD NOT RECOMMEND THESE AT ALL! WE ARE... Read More
IF I COULD GIVE THESE APARTMENTS A ZERO, I WOULD!! ME AND MY FIANCE HAVE LIVED HERE OVER FOUR YEARS, AND OUR LEASE IS OVER IN A MONTH. I WOULD NOT RECOMMEND THESE AT ALL! WE ARE VERY CLEAN PEOPLE AND AFTER A FEW YEARS, WE STARTED TO NOTICE ROACHES. WE STATED TO THE STAFF THAT THIS WAS BECOMING AN ISSUE AND THEY TOLD US THAT THEY COULD VERY WELL BE COMING FROM NEIGHBORS. WELL, WHEN WE LET THEM KNOW THAT THE ROACH PROBLEM NEEDS TO BE HANDLED, THEY DON'T SEND OUT ANYONE ON TIME TO SPRAY.
THE MAINTENENCE MEN HAVE BRAND NEW TOP OF THE LINE GOLF CARTS AND RIDE AROUND ALL DAY DOING NOTHING. WE COMPLAIN ABOUT THINGS GETTING FIXED, AND IT TAKES WEEKS. FOR EXAMPLE, ONE BURNER ON THE STOVE WE MENTIONED ABOUT TWO WEEKS AGO, AND THEY HAVE YET TO COME FIX IT. ALSO, ABOVE NEIGHBORS HAVE SMALL CHILDREN THAT RUN THROUGHOUT THE DAY AND NIGHT. SOMETIMES UP TO 10/11PM. WE CALL THE OVERNIGHT OFFICER, AND NOTHING GETS DONE.
PLEASE AND I MEAN PLEASE, DON'T RENT FROM THESE PEOPLE. THEY DON'T MIND TAKING YOUR MONEY BUT TAKE FOREVER TO FIX ANYTHING.