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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Been here for exactly 2 months and its very middle of the road. Not bad but not great, just good. It's amazing how the overall 3/5 Google review reflects that. Main issues are: 1) The gates are... Read More
Been here for exactly 2 months and its very middle of the road. Not bad but not great, just good. It's amazing how the overall 3/5 Google review reflects that.
Main issues are:
1) The gates are always open. I paid for gated, I expect gated.
2) I selected an apartment close to the phase 2 clubhouse to be able to use/ access the business center and gym and sauna easily but the clubhouse is closed indefinitely apparently because kids would smoke there and steal gym equipment (a problem i think could be easily resolved with something as basic cameras but no). So another major and basic feature advertised that I paid for but did not receive.
3) Our ceiling creeks so loud with every move our neighbors above us make, that it wakes my husband and I out of our sleep. So bare that in mind when selecting apartments, top is probably best.
4) Getting the front office is hit or miss.
5) We've seen a few of the small German cockroaches in the kitchen.
Pros:
1) Maintenance has been great.
2) The grounds are well kept.
3) It's mostly quiet outside of the people who play loud music in our parking lot until 2am on some weekends.
4) The apartment itself is good (sake for the sloppy painting work, splatters all over the finishes and floor), the finishes and layout are great.
5) Package concierge.
Really if at least the gates worked and the clubhouse was open I would give this place 4/5. Hopefully since those are things that can be easily addressed, they will be, and if they are I'll update my review.
Ivelisse Anes
★★★★★
I’ve lived here for many years and have always had a great experience. Maintenance requests are handled promptly and completed with care by a reliable and skilled team. The office staff is consistently friendly and helpful. The... Read More
I’ve lived here for many years and have always had a great experience. Maintenance requests are handled promptly and completed with care by a reliable and skilled team. The office staff is consistently friendly and helpful. The entire community is well-maintained, clean, and well-lit, creating a safe and pleasant environment.
Jessica Lejeune
★★★★★
We've lived here 3 years and it has been absolutely pleasant. They ask our opinions before any big changes that affect our amenities. It's quiet for the most part but nothing above normal apartment living. Maintenance is... Read More
We've lived here 3 years and it has been absolutely pleasant. They ask our opinions before any big changes that affect our amenities. It's quiet for the most part but nothing above normal apartment living. Maintenance is always in a timely manner. The front office staff is very kind and they do many events for holidays to get the community together. The inside of the apartments are very nice and up to date. I highly recommend living here.
Neves N.
★★★★★
I lived here for a few years and I loved it! Every single person I encountered was professional, knowledgeable and friendly. From the first person (Bailey) to the last one (Tiffany) I was always treated with respect... Read More
I lived here for a few years and I loved it! Every single person I encountered was professional, knowledgeable and friendly. From the first person (Bailey) to the last one (Tiffany) I was always treated with respect and I appreciated all accommodations made for me. I wasn’t hit with any random or outrageous fees when I moved out and that process was just as seamless as moving in. My apartment was nice and maintenance requests were handled promptly. There was a roach issue and the exterminator was sent out immediately. I also had to use the after hours maintenance service once and he was very polite and understanding. The grounds are well kept and the gate is always in working order. I appreciated the free carport space. The package room has an efficient system that works! I never had my car broken into, never seen any riff raff on the property or any wild parties. No unattended pets. It was very quiet and very safe. My only issue was having my belongings ruined by a faulty/busted pipe and having to pay a deductible for home insurance to cover damaged property. Other than that I was a very happy resident and would live there again. I highly recommend 10/10!
Sandra Sanders
★★★★★
So I’ve lived here for about 4 yrs now, actually 5 because I lived with my best friend for a while. I liked it here because of the convenience of everything and the safety I felt as... Read More
So I’ve lived here for about 4 yrs now, actually 5 because I lived with my best friend for a while. I liked it here because of the convenience of everything and the safety I felt as a single woman. The complex is right on the bus line and there’s a grocery store that you can literally walk to. You also have eating establishments, nail salons, flower shops, and a cleaners all within walking distance. It’s still fairly quiet and not a lot of unwanted activity on the property. Even though the management staff has changed a few times I have no problems with the office staff, and they are always open for listening to grievances and if change can be implemented it will be. I plan on living here for quite a while unless I marry a rich man or win the lotto, LOL. Plus, my plants love it here. If you’re looking for a nice place to live, conveniently located near the tollway, with great establishments in walking distance, make Rancho Palisades your new home.