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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
DO NOT COME HERE if you care about good management. Melissa Chron, the manager (after she replied to my post to contact her) does not return calls. She says she's going to do something but doesn't follow... Read More
DO NOT COME HERE if you care about good management. Melissa Chron, the manager (after she replied to my post to contact her) does not return calls. She says she's going to do something but doesn't follow through. Horrible management. The apartment complex is going downhill even more since she's taken over. I live in Building 26, and it’s been disappointing. It’s one of the outside buildings with key fob access doors to the building, but residents keep propping the doors open with rocks—and Melissa does nothing. I’ve reported it multiple times, but they just say, “residents keep doing it,” and never fix it. I’ve even had strangers knock on my door more than once. Management (Melissa) does not care about your safety.
The building is dirty. Food, glass, and stains have been sitting in the hallways and stairwells for months. In 8 months, they’ve cleaned the hallways twice. Trash constantly blows around the parking lot, especially in Phase 5, which feels totally neglected.
They don’t have valet trash (which I like), but instead, they drag trash cans behind golf carts several times a day (I've counted it about 6 times a day) It’s insanely loud—I work from home and have to pause during meetings when it comes by. It's like a train.
Maintenance is an unprofessional and sketchy. One guy watched videos in my apartment to figure out how to fix stuff and smokes weed either residents. Another guy just walked out mid-job when I tried explaining the issue. The smart locks here have failed on me twice, locking me out even with full battery. Management still hasn’t fixed the root issue.
People smoke all over the stairs and throw their cigarette butts everywhere. There’s a giant pile of them near the fire room and no one cleans it up. I’ve even raised safety concerns about a stalker and asked if they can please enforce the doors being closed and was told there’s nothing they can do.
The place looks nice from the outside, but behind the scenes, it’s poorly managed and they don’t care about your safety or the condition of the property. I won’t be renewing.
Update 6/8/25 (after posting the original review and asking the leasing office to fix it, they came and cleaned it up bc of the review once and never came back so there truly do not care) Here are more photos of the hallways you'll expect in building 26, this garbage has been sitting on the second floor for 2 weeks now. And this is the hallways you'll expect to have on the first floor bc they never clean this building, though I called the leasing office and asked them how often are they supposed to be cleaning the building, and they said once a month, but they never clean unless you ask them to. So they hire maintence guys who are not doing their job. And the reason why they get away with not doing their job of cleaning the building is bc the manager of them or leasing office does not quality check their work. In fact you'll never seen anyone who works here checking anything. And still the doors of building 26 will always be open to anyone in the world to come in bc they do not enforce the doors to stay closed. They allow the resident to use the many rocks around the building to hold the doors open, and there are camera in the building looking at the doors, but they never check those to see who keeps on opening the doors with the rocks. So anyone from anywhere in the world can come knocking on your door. You can violate most polices (unless it's a huge thing) and get away with it.
Aaditya Anugu
★☆☆☆☆
Roaches everywhere. Do not move to this complex if you want to save yourself the headache. Found many roaches in the first couple of days after moving in. Told management, but they denied there being any insects... Read More
Roaches everywhere. Do not move to this complex if you want to save yourself the headache. Found many roaches in the first couple of days after moving in. Told management, but they denied there being any insects in the unit despite there being dead bugs on the floor and multiple pictures and a video of a roach on my rice cooker. Unit across started leaking some kind of liquid into the hall too with brown dots in it. Management is unhelpful and takes so long that they managed to get another month of rent out of me. For a 1400 single bed unit, you’d be better off anywhere else.
Sasha
★☆☆☆☆
I truly hope everyone reads this review before moving into these apartments. I’ve been living here for less than six months, and during this short time, I’ve experienced more problems than anyone should have to deal with.... Read More
I truly hope everyone reads this review before moving into these apartments.
I’ve been living here for less than six months, and during this short time, I’ve experienced more problems than anyone should have to deal with. When I first moved in, everyone in the leasing office was extremely nice and welcoming. But once I actually moved into the apartment, everything changed — no one seemed to care anymore.
When I came to the office with a maintenance issue, the service manager, Jennifer, was extremely rude and unprofessional. Instead of helping, she blamed me for the problem and made me feel uncomfortable for even asking. Management really needs to pay attention to how their staff treats residents.
The entire complex feels unsafe, especially at night. Recently, someone had all four tires stolen off their car in the parking lot, and management didn’t seem to take it seriously.
The cleanliness here is terrible. In Building 4, on the 4th floor near apartment 4404, someone urinated in the hallway, and there were cockroaches running around. Months ago, Buildings 4 and 7 had serious ant infestations — ants were crawling all over the hallways. In Building 7, there’s also a terrible smell that’s been there for months and still hasn’t been fixed.
It’s clear that management only cares about you before you move in. Once you sign your lease, you stop mattering.
Parking is another nightmare. After 9 PM, there’s nowhere to park. If you have friends visiting, tell them to take an Uber because guests have no place to park — residents take up all the guest spaces, and there are no guest parking permits available.
I’m extremely disappointed and regret moving here. I honestly can’t wait to leave, but for now, I’m stuck. I just hope this review helps others avoid going through the same experience.
Jamala Christopher
★★★★★
From the very first tour to signing my lease, the front office ladies made me feel like family! Taylor, Grace, Kali, and Ayanna were all so welcoming and super thorough. The amenities are great, and the property... Read More
From the very first tour to signing my lease, the front office ladies made me feel like family! Taylor, Grace, Kali, and Ayanna were all so welcoming and super thorough. The amenities are great, and the property is always clean and well taken care of.
Special shoutout to MaTyia! She has the most positive energy, was incredibly patient with me through the whole process, and honestly deserves a raise. She made everything so easy and enjoyable!
Alejandra Licon
★★★★★
I want to give a big thank you to Sergio from the maintenance team for the outstanding job he did with my air conditioning unit. He was professional, friendly, and very knowledgeable. He arrived quickly, explained everything... Read More
I want to give a big thank you to Sergio from the maintenance team for the outstanding job he did with my air conditioning unit. He was professional, friendly, and very knowledgeable. He arrived quickly, explained everything clearly, and fixed the issue right away. It's such a relief to have someone who truly cares about the residents. The service was fast, efficient, and exceeded my expectations. I really appreciate his dedication and excellent service!