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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Pros - The location near White Rock Lake and the paths is great. The area is quiet (as long as you aren't facing the street). The garage doors do break occasionally but they seem to be diligent... Read More
Pros - The location near White Rock Lake and the paths is great. The area is quiet (as long as you aren't facing the street). The garage doors do break occasionally but they seem to be diligent about getting them fixed, someone is always working on them within 24 hours and they haven't stayed broken for long. They are good about package deliveries. The gym here is great compared to other places, I can actually get a decent workout in.
Cons - People leave trash everywhere, this is my #1 complaint, it's disgusting. One particular hallway on the first floor smells like rotting trash all the time. There is valet trash service Sunday-Thursday but people are so lazy and inconsiderate that they will deliberately leave bags of trash out in the hallways, out in the parking garage, right outside the doors of the building and it will sit there for days. I send pictures of the trash to the property manager when I see it but they make zero effort to enforce basic standards of cleanliness in the complex. I am honestly surprised cockroaches are not more of an issue in this complex considering there is trash in basically every hallway on a daily basis.
The maintenance people take several weeks to come after submitting an online request, and they will just refuse to fix certain things. When I moved in, my unit had broken switch plate covers, an un-balanced ceiling fan, and a kitchen cabinet not fully affixed to the wall - they are all still like that. The maintenance guy just said "oh yeah, I don't have a switch plate cover right now." "oh they make fan balancing kits but I don't have one" "well the kitchen cabinet looks okay you can barely tell" (you can tell).
The trim level of the units is okay, like the appliances are stainless steel and stuff, but it was clearly hastily built and they don't care. The walls are not flat. My unit has an obvious giant patch on the ceiling where it looks like a pipe burst in the past or something. All the outlets and switches are slightly lopsided.
Current property managers seem apathetic.
Jannice Santiago
★★★★★
Huge thank you to the amazing team, Desiree, Kiley, Wanda, and Eduardo for making my move-in process so smooth and stress-free. Everyone was clear, direct, helpful, and fast from start to finish. The clubhouse and gym are... Read More
Huge thank you to the amazing team, Desiree, Kiley, Wanda, and Eduardo for making my move-in process so smooth and stress-free. Everyone was clear, direct, helpful, and fast from start to finish. The clubhouse and gym are beautiful, and the area is peaceful and quiet. I really appreciate all the support and would definitely recommend this place to anyone looking for somewhere to live. Thanks again!
Chantelle W.
★★☆☆☆
I believe in giving fair reviews, the area is sketchy. Living here for 13 months has been a nightmare. Pros: Kaderick was an amazing assistant property manager, true southern gentleman and was on top of all issues... Read More
I believe in giving fair reviews, the area is sketchy.
Living here for 13 months has been a nightmare.
Pros: Kaderick was an amazing assistant property manager, true southern gentleman and was on top of all issues related to the complex, he has left the company. They offered a great rent special, close to White Rock Lake which is stunning. I live in a very quiet floor so no noise complaints or pest issues at all. The building is actually clean. Nice two-story gym
Cons: garage gates are often broken and being adjacent to Dart Train allows all kind of folks to wander into the garage. There have been 7 cars with windows smashed in the past 13 months. The elevator’s are always out of order, the parcel lockers are not being utilized. Packages are left at the door, which encourages theft and bad behavior. The lack of security is why I will not renew here. If you like to host, then reconsider, tow trucks come every night to tow cars that have not renewed the guest parking tag, the most predatory towing I have seen ever. No patrolling security on site. The garage is very narrrow so residents speed around and it can be very dangerous and a potential car accident. My car was hit while parked in the garage by resident that thankfully had insurance. It NOT giving luxury at all! All rent specials are not worth the hassle.
My apartment layout, Jasmine has one closet, not having a coat closet in the main area wasn’t my jam.
Nicholas Chesley
★★★★★
Kiley was super helpful during my tour, and everyone in the office has been really friendly since I moved in. Maintenance is quick and easy, and even though the garage has had some issues, the team always... Read More
Kiley was super helpful during my tour, and everyone in the office has been really friendly since I moved in. Maintenance is quick and easy, and even though the garage has had some issues, the team always keeps us updated and gets things fixed way faster than other places I’ve lived in Dallas. Great experience so far!
J Jarvis
★★★★★
A Great Place to Live! We first moved here in back in April 2017. The leasing agent was very helpful and professional. We were able to get a really nice and new apartment at the back of... Read More
A Great Place to Live! We first moved here in back in April 2017. The leasing agent was very helpful and professional. We were able to get a really nice and new apartment at the back of the property near the wooded area of the trail. There weren't many residents at that time and it's nice and quiet with little road noise and plenty of nature. Any issues we had were addressed and the staff did their best to remedy the bumps that come with a new building. We were given concessions on the lease which made it easier for us to have such a nice place which was more in size and rent than we budgeted for ourselves. When our lease came to its end, the leasing staff went out of their way to help us transition into another unit on the top floor that better fit our needs going forward. They were patient and understanding of our specific situation and offered many avenues of assistance during our move to the new unit. The apartments are still new, gorgeous, and absolutely in a highly desirable location right off the trails, close proximity to White Rock Lake and the Dart Station! They are continually updated new features like added security and have fun social events for their residents. We are saving up for a house but if we need another year of savings, we'll definitely stay right here in this wonderful location! If your looking for a newly built apartment with many amenities, security, friendly staff, and perfect location, I'd highly recommend the Parc at White Rock! Special thanks go out to Danielle, Chelsea, DeVaughn, and Chris for all they do for the residents.
The included photos are of our living room windows from both units on the 1st and 5th floors.