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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I’ve been a resident of this community for 2 years and recently renewed my lease for another 13 months, which reflects how much I’ve genuinely enjoyed living here. I give a 5-star review based on my overall... Read More
I’ve been a resident of this community for 2 years and recently renewed my lease for another 13 months, which reflects how much I’ve genuinely enjoyed living here. I give a 5-star review based on my overall positive experience.
Recently, I encountered an issue with my AC that was understandably frustrating. However, I want to acknowledge how quickly and professionally the management team handled the situation. They arranged for maintenance to address the issue promptly, and their follow-up truly showed they care about residents’ comfort.
A special thank you to Natasha Wilson, who went above and beyond to help me. Not only did she make sure the issue was fixed quickly, but she also followed up next day to ensure everything was working fine. That level of care made me feel like a truly valued resident.
I'm happy to continue calling this place home and appreciate the dedication of the team here. :)
Rosanna Tran
★★★★☆
I moved here from Houston last year, and I have to say, it's been such a positive experience. Ariel was absolutely amazing and helped me through what could have been a tough transition into a new place.... Read More
I moved here from Houston last year, and I have to say, it's been such a positive experience. Ariel was absolutely amazing and helped me through what could have been a tough transition into a new place. She made everything so smooth and easy, and I couldn’t have asked for better support during such a big change.
As for the apartment, I absolutely love it! The only downside for me is the stairs, but even that is starting to grow on me. Maintenance has been exceptional, with quick turnaround times whenever I've needed something fixed. Jaime, in particular, has been fantastic. He's the only one I've met who came to do repairs, and he's always done a great job. I really appreciate how patient and helpful he’s been he never rushed through anything, and even when I didn't submit a ticket, he made sure he went to get the right tools and took the time to make things easier for me.
Overall, I feel lucky to have found such a great community. The staff truly makes a difference, and it’s clear they care about their residents. Highly recommend!
Nina Roberson
★★★★★
I had a great experience working with Natasha at the leasing center. She was friendly, knowledgeable, and extremely helpful throughout the entire process. She answered all my questions with patience and made everything easy to understand. Natasha’s... Read More
I had a great experience working with Natasha at the leasing center. She was friendly, knowledgeable, and extremely helpful throughout the entire process. She answered all my questions with patience and made everything easy to understand. Natasha’s positive attitude really made a difference, I felt welcomed and confident in choosing this apartment. Highly recommend speaking with her if you’re considering moving in!
Varsha S
★☆☆☆☆
Absolutely Horrible Experience – Stay Away! If I could give zero stars, I would. Maintenance at Mission Gate Apartments is beyond pathetic. It’s been over a month since I started reporting multiple issues in my unit—and guess... Read More
Absolutely Horrible Experience – Stay Away!
If I could give zero stars, I would. Maintenance at Mission Gate Apartments is beyond pathetic. It’s been over a month since I started reporting multiple issues in my unit—and guess what? Not a single thing has been fixed. I’ve submitted repeated requests and followed up multiple times, but the management clearly doesn’t care.
Living here has been a nightmare. They make promises when you move in, but once you sign the lease, you’re on your own. The level of negligence and lack of professionalism is just unacceptable.
Do yourself a favor—don’t even think about renting here. There are much better places in Plano that actually take care of their residents.
Varun
★★★☆☆
Request to improve the Gymnasium at mission gate, this is very demotivating to see "out of service" treadmill in the gym from past 7 months. Legacy North and other communities are improving their tenants experience by providing... Read More
Request to improve the Gymnasium at mission gate, this is very demotivating to see "out of service" treadmill in the gym from past 7 months. Legacy North and other communities are improving their tenants experience by providing better facilities and good playground like pickle ball courts/volley ball courts /good swimming pools etc.