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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Maintenance is non existent. Hot water off for 6 days now. Not the first time. I had a water leak in my apartment. The maintenance said it was sewage and it took 9 days for a plumber... Read More
Maintenance is non existent. Hot water off for 6 days now. Not the first time. I had a water leak in my apartment. The maintenance said it was sewage and it took 9 days for a plumber to come. He cut two 20x20 pieces of drywall to get to pipe. 3 months later I still have holes in the wall. The dishwasher has never worked and one burner on stove. A plug in the kitchen went out . Maintenance checked it, got frustrated and never came back. My porch light has never worked. I'm a senior with a brain injury and fell off the step after dark. So I can't to church in the evening anymore. I ended up calling the city to address issues. I have never lived like this before. I would like to break my lease and go elsewhere. I would give zero stars if this was an option.
Calvin Burke
★☆☆☆☆
For the love of god do not rent an apartment here. The pools are disgustingly green.I've been here a year and have never been able to use it. Their water and boiler system consistently breaks down at... Read More
For the love of god do not rent an apartment here. The pools are disgustingly green.I've been here a year and have never been able to use it. Their water and boiler system consistently breaks down at least once a month. It's either no hot water or no water at all. Hot water is an essential service that they are legally obligated to provide which they can't even do. Looks like nobody's been able to say anything around here.Cause everyone is too afraid to lose their housing. In the year that I have been here this has happened 11 times. Cockroaches are abnormally bad here. Upon moving I'm sure I will have to trash a lot of my furniture. I'm in bears to bring my children over for the weekends and I never bring friends or family over. Between the constant smell of Marijuana and gun fire on the weekends I can confidently say this is by far the worst apartment complex in the area. Spend the extra fifty to a hundred dollars in seek an apartment elsewhere. You will never have a pool to swim in.There is no gym and the laundromat is absolutely disgusting. Took me 7 months to get my garbage disposal fixed. Do yourself your family and your friends a favor and do not rent an apartment from here.
Monique Goldsberry
★☆☆☆☆
My cousin recently moved to this location in March because of area being close to the lake. She has submitted several work orders and when she checks the status, they are all "complete" which is not the... Read More
My cousin recently moved to this location in March because of area being close to the lake. She has submitted several work orders and when she checks the status, they are all "complete" which is not the case. At the moment she has mold/mildew in the cabinets and it is leaking very badly. The video she sent me is appalling. It's deplorable!
The entire cabinet and beneath the cabinet is saturated in an organic black growth. The damaged area needs to be opened up, dried out, encapsulate the beams/studs, primer the area, tape, bed, float and paint. A certified mold test should be done as well!
The city multifamily inspection department needs to be notified immediately! At this point news media outlets both in English and Spanish. Not to mention their corporate headquarters but from all the other reviews, I highly doubt that would do any good!
Nic Bennett
★★★★★
I have lived here almost 2 years. My neighbors are amazing and I love that my son and I can walk so close to fish. I've only needed help from front office 2 times ever and recently... Read More
I have lived here almost 2 years. My neighbors are amazing and I love that my son and I can walk so close to fish. I've only needed help from front office 2 times ever and recently I had a few questions to better understand my account and Sylvia Gonzales was amazing and helpful. I have tight hours which caught her at closing and she took the time and didn't rush me. I have had nothing but positive experiences both times. Love it here. Thank you!
Ms Kiya
★☆☆☆☆
I just moved out from living here for 6 years. Water was always off! Water bubbles in walls and cracked ceiling. So many creavances to let bugs and roaches in. Paid for pest control to NEVER come.... Read More
I just moved out from living here for 6 years. Water was always off! Water bubbles in walls and cracked ceiling. So many creavances to let bugs and roaches in. Paid for pest control to NEVER come. Maintenance rarely fixed anything and it took weeks to come out. They completely ignored all of my requests prior to move out. One of my windows were obviously cracked from the outside due to wheather but I’m still being charged 400 bucks for it. Lord knows-nothing in that home is worth a 400 dollar fix. Frig went out and they brought me an old one that smelled like straight cigarettes! I was also just told by Sylvia that after 6 years they still won’t be replacing the carpet for their NEW tenants 🤢 and I have to pay for the wear and tear on a 6+ year carpet. They haven’t even paid for the things they are sending the bill for. The best thing going is the lake there and low rent. Whatever that is worth to you.