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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I lived in this building for 4 years. Here’s how it ended: I had no real interaction with the management team during my entire time living here — and honestly, that worked fine for me. I paid... Read More
I lived in this building for 4 years. Here’s how it ended:
I had no real interaction with the management team during my entire time living here — and honestly, that worked fine for me. I paid my rent on time, kept to myself, and never caused any issues.
But during my final month, I was told the rent would be pro-rated. Instead, they took out the full month’s rent. I reached out immediately — emails, calls — and got absolutely no response. Not a word.
The silence was loud and clear: “We don’t care.”
No courtesy, no explanation, no simple “We’ll look into it” — just complete dismissal. After four years of being a quiet, respectful tenant, it was frustrating (but honestly, not surprising) to be treated like I didn’t matter the moment I was leaving.
I should have seen it coming. If you’re thinking about living here, just know: they’re happy to take your money quietly, but don’t expect them to help you when you actually have a problem. All they had to do was answer an email and say we will reimburse you . They chose to ignore me. I would not recommend this apartment complex. I used a Relocator when I found this place , they will also will not recommend clients in the future because of this treatment I have received.
The lack of respect that you will receive here is mind blowing!
Princess Granik
★☆☆☆☆
Lived there 2 years. There are 2 elevators and 1 service elevator. Almost everyday at least one elevator is down. on most days 2 are down. On the day I was moving, They had me stop in... Read More
Lived there 2 years. There are 2 elevators and 1 service elevator. Almost everyday at least one elevator is down. on most days 2 are down. On the day I was moving, They had me stop in the middle of my move because all elevators were down. I was paying 6 movers an hourly rate and they were sitting around and waiting half way through my move for the elevator to get fix. I had booked the elevator for this specific time lot weeks in advance. all elevators were down not at once but one by one within a few months. So, yes this is a management issue. it should not take months to fix an elevator in a Luxury high rise. The regular maintenance guys were excellent and the Concierge and leasing staff were kind.
Hally O
★★★★★
Lived at Kincaid for 3.5 years and loved it. Everything about the property is awesome (location, amenities, cleanliness, safety, never heard my neighbors through the walls, etc) and the staff was equally amazing! John helped with my... Read More
Lived at Kincaid for 3.5 years and loved it. Everything about the property is awesome (location, amenities, cleanliness, safety, never heard my neighbors through the walls, etc) and the staff was equally amazing! John helped with my initial lease and all my renewals -- very kind and responsive whenever I had questions. Rarely had any issues, but when I did, the staff was always helpful and quick to resolve. Would recommend living here.
Jim Hirsch
★★★★★
After six weeks now in the Kincaid at Legacy, we are very happy with our choice, not only the property but also the entire team that Chesney Perrozi, the manager, has put in place. Any questions we... Read More
After six weeks now in the Kincaid at Legacy, we are very happy with our choice, not only the property but also the entire team that Chesney Perrozi, the manager, has put in place. Any questions we have are answered quickly and completely, the amenities are easily accessible, and each person has been friendly and willing to help on both large and small requests with a smile. Convenient access to the Shops at Legacy and Legacy West have been a plus. We're sold on our first experience with apartment living here after 42 years of home ownership.
Melissa Gullotti
★★★★★
I was at Legacy for six weeks for temporary living with my daughter. We loved it there. The location and apartment were excellent. The front desk staff super friendly, as were the residents. The dog parks were... Read More
I was at Legacy for six weeks for temporary living with my daughter. We loved it there. The location and apartment were excellent. The front desk staff super friendly, as were the residents. The dog parks were great (though to those who don't clean up after their dog -- really? - don't be gross). Easy access to highways, shops and activities.