Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
UPDATE: I am updating the original review. After the property manager Travis left the community is not the same as it used to be! There is definitely lack of support from the management side. Residents are not... Read More
UPDATE:
I am updating the original review. After the property manager Travis left the community is not the same as it used to be!
There is definitely lack of support from the management side. Residents are not putting their trash in the trash cans, making the corridor smells bad and management is not taking any actions. See the pictures in the reviews.
Since the management has changed, so much have changed on a negative note.
Original Review:
We have been living at this property for over 3 years now and renewed our lease last year. Our apartment has high ceilings with lots of natural light, and large bathrooms and closets.
Firstly, the staff here is amazing, they are very helpful! Brene, Josh, Morgan and Travis are my favorite. Staff is professional, friendly and have always listened to our concerns. What I like most about is that concerned are not only listened, but they are resolved as soon as possible. We had few bad experiences like trash is not being picked up on time, but none of those issues were major. We discussed this issue with new property manager (Travis), and the issue was resolved within a week! Since then, the trash is being picked up onetime. I must say Travis is very transparent and get the job done!
Secondly, the communication from staff is good. Maintenance requests are completed onetime, sometime completed next day!
Everything is neat by even the airport!
Last but not the least, the property is clean and has beautiful amenities.
I LOVE their coffee!!!
Thank you ZRS management.
Leila Ezell
★★★★★
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out... Read More
I toured here and had the BEST experience with the leasing agent Anthony. I was on a time crunch and needed to view at least one of the floor plans I was looking at. We checked out both units AND went over all the pricing info. Although it ended up being out of budget for me this time, I will still remember Jefferson on Collins fondly because of this experience and will consider living here in the future. The amenities are incredible and well kept. The office staff were all kind, attentive and well-informed to answer all my questions! 10/10 experience.
Valeriia Ten
★★★★★
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away... Read More
I’ve had such a great experience working with Jacob from the leasing office! He’s incredibly responsive, professional, and always willing to help. Anytime I had a question or needed assistance, he got back to me right away and made the whole process so much smoother. It’s rare to find someone so attentive and reliable — truly appreciate all his support. Highly recommend working with him!
Lakshya Manandhar
★☆☆☆☆
I had a very disappointing experience during my apartment tour. The person assisting us, Anthony, was completely unhelpful. He barely spoke or offered any information, and there was no effort to walk us through the amenities or... Read More
I had a very disappointing experience during my apartment tour. The person assisting us, Anthony, was completely unhelpful. He barely spoke or offered any information, and there was no effort to walk us through the amenities or highlight anything about the property. At one point, he even claimed it was raining as an excuse not to show us around—when it clearly wasn’t. Everything we asked was met with vague guesses or indifference. It felt like he didn’t want to be there, and it showed. If you’re serious about finding a new home, I recommend asking for someone else—or looking elsewhere.
Joshua Cordero
★★☆☆☆
Honestly, I liked living here. It was one of the best places I lived since moving to DFW. Yes, the price was high and they continued to find ways to charge you for something (ex. trashcan left... Read More
Honestly, I liked living here. It was one of the best places I lived since moving to DFW. Yes, the price was high and they continued to find ways to charge you for something (ex. trashcan left out), but the complex and location was nice. The straw that broke the camels back for me was our renewal was denied due to me and my roommates not qualifying for their "Attainable Housing" bs. Which I believe they are not doing anymore since it has been removed from their website. We would have loved to stay another year since we were satisfied with our unit, but we were not even given the option to renew. We had less than TWO WEEKS to find a place, pay deposits, and move our stuff.
Like many other reviews, the management and office team changed several times while living there. No one wanted to take ownership of their lack of transparency which is why it took so long for them to let us know if we could renew our lease. They finally bite the bullet once we went to the office every day for almost a week. Please be careful and document every interaction you have with this property as they will not have your best interest at heart.