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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I just recently signed a lease here and I wanted to share my experience. From the very beginning, Bill (leasing agent) was super cool, informative and helpful. A true delight to work with. I fell in love... Read More
I just recently signed a lease here and I wanted to share my experience.
From the very beginning, Bill (leasing agent) was super cool, informative and helpful. A true delight to work with. I fell in love with my unit the second I saw it and started filling out the application. Every single request I made to be touched up in my unit was handled within 24 hours. The maintenance staff is on top of their game. Angela, the property manager, has been very helpful and is one of the sweetest and hard-working people I've ever had in a building. I trust her and her team blindly. The staff here is incredible and I'm really looking forward to living here. The building itself is clean, comfortable and they truly make living here easy. Highly recommend checking out Elan at Bluffview.
Victoria Rolon
★☆☆☆☆
DO NOT LET ALL THE ASTETICS OF THE APARTMENT COMPLEX FOOL YOU. It was great at first until Angela took the management position. Long story, but it's only right to forewarn others as you should be getting... Read More
DO NOT LET ALL THE ASTETICS OF THE APARTMENT COMPLEX FOOL YOU. It was great at first until Angela took the management position. Long story, but it's only right to forewarn others as you should be getting your hard earned dollars worth. I've gone to the front desk/office to address issues and was talked to in a condescending tone and I felt unwelcomed and a bother and this was not just a one time experience that I dreaded and avoided going there even to check my mail. No one paying for something should ever feel that way.
Now, because I had an unpleasant conversation with Angela over the phone to address my intent to vacate my unit and of course she spoke to me in a condescending way and was very unprofessional and hung up on me after threatening she will ruin my credit. So here I was attempting to make my final payment in the portal and saw I was charged for the full month and so called "unpaid utilities". I sent here an email requesting for a breakdown but she did not reply. Four days later I sent a follow-up. She replied on a separate email from my original email string saying I was late. It really wasn't a threat she is using her time to do her evil deads. A lot more can be said that'll justify my claim.
Maru
★★☆☆☆
Overall stay here was fine towards the beginning but after some time our experience here got less pleasant. Leasing office will change management every 6 months and they will care about the property in the beginning but... Read More
Overall stay here was fine towards the beginning but after some time our experience here got less pleasant.
Leasing office will change management every 6 months and they will care about the property in the beginning but let it go completely down the drain towards the end. Make sure you keep a paper trail of all conversations made with the office people.
Expect this “luxury apartments” to always be filthy in so many ways. Dirty sticky hallways, trash rooms filled with garbage, and people not cleaning up after their dogs. Parking is a complete mess now, plus the guest parking is horrible.
I blame the current residents that live here for how trashy this place looks. The maintenance team can only do so much
Maria Nira
★☆☆☆☆
My celling fan fell on my dog and I well we were sleeping last night. Called the office to speak to manger. Manger treated me like it was all my fault for not submitting a work order.... Read More
My celling fan fell on my dog and I well we were sleeping last night. Called the office to speak to manger. Manger treated me like it was all my fault for not submitting a work order. I just moved in to my apartment a couple of months ago. This place is a big!!!! Disappointed!!! I would not recommend anyone to move her. They management need people skills.
Michael Mahon
★☆☆☆☆
DO NOT LIVE HERE!! I have been dealing with loud noises right outside my window on the property since the first day I have moved in, whether its from nearby construction or property work. The hallways are... Read More
DO NOT LIVE HERE!! I have been dealing with loud noises right outside my window on the property since the first day I have moved in, whether its from nearby construction or property work. The hallways are always dirty and smell bad from tenants leaving trash outside their door. Summer time you'll see roaches in the hall ways. Building is overall unsanitary. Front office refused to accommodate me on rent due to the loud construction at 7am lasting all day, I been dealing with for the WHOLE lease term which is very inconvenient for me since I work from home. Terrible experience living here.