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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
When I first moved to Eastbridge in 2022 I was very pleased with it, I had some normal issues but as time went on they became glaring problems. For one, I was paying $500 over what they... Read More
When I first moved to Eastbridge in 2022 I was very pleased with it, I had some normal issues but as time went on they became glaring problems. For one, I was paying $500 over what they charge new residents, they never raised my rent as I signed after covid when rent prices were high. Being a resident who had been there for 3 years with no issues I asked if we could bring that down even just a bit, not even the same price but just less than the clearly exorbitant fee I was charged. I was told no which spurred my decision to leave. I found a much nicer apartment for much cheaper. The apartments are a bit outdated but nothing that is glaring, my dishwasher in particular had the paint chipping on the racks since the day I moved in but aesthetically it looks fine if a touch outdated. It does have quite thin walls being older buildings meaning you can clearly hear everything outside. Landscaping, drunk people leaving the nearby bars, neighbors having conversations. All of it. The amenities are nice but nothing I haven’t seen at any other property I’ve lived at. I did have pretty consistent issues with pill bugs and small centipedes coming in. It happened when I first moved in, they sprayed and it wasn’t an issue again until the next year, had them spray again, they came back the next year. So expect needing consistent pest control. At one point my app to enter the building completely stopped working and when I asked about it I was basically told to try a few fixes and when they didn’t work I was told “no one else complained about it so just live with it”. Maintenance tends to try and slap a quick fix first and then properly fix it if the issue persists, like a broken toilet lever was simply twist tied together until I complained of that breaking and explained the entire lever needed replaced. In the last month of my stay the AC quit working as well, keeping my apartment rather warm while I was packing, not unlivable day to day but when packing it was uncomfortable. I filed a maintenance request, they replaced the filter, that did not fix it, but at that point I was 4 days out from my move and simply was done dealing with it. But the worst part, the thing that actually does bug me. Some of the apartments have a enclosed extra room rather than a patio if they face the street. I had one such apartment, the large window leaked the literal entire 3 years. When it first happened I filed a complaint, the old management company said they fixed it from the exterior and we didn’t have anymore bad storms that year. The next year rolls around and it starts leaking during storm season again, so it was never properly fixed. I file a new complaint, they come in, rip out all the dry wall and fix it. It didn’t leak anymore that year. This year rolls around. It’s leaking again, I file a request, the current management company claims they fixed it from the exterior (the thing that didn’t work before), and lo and behold it continued leaking days later. Again, I was a short ways out from moving, decide to just keep the window lined with towels when it rained and not bother with it any longer. These patios were simply not enclosed properly and it shows in that they clearly can’t do a proper fix without a huge construction project, leading to residents just having to deal with intruding water every year and slapping quick fixes on top and hoping it holds until next year. Ultimately, for the price, it’s simply not worth all the issues. It’s not the worst apartment complex ever but I wouldn’t suggest it either.
Jordan Harris
★★★★★
I work in the multifamily industry, so I view things through a different perspective compared to others. I’ve lived here for nearly three years and it’s been a great experience. I’ve never had an issue with the... Read More
I work in the multifamily industry, so I view things through a different perspective compared to others. I’ve lived here for nearly three years and it’s been a great experience. I’ve never had an issue with the onsite team and the maintenance staff is great. Amenities are modern and what you’d expect. The pool was recently renovated and is lively during the summer. I’d recommend this property to anyone.
Alex Canei
★★★★★
I love love love Eastbridge!! It's always a fair price especially for this area, the location is prime, the units are spacious, and the community is cozy and friendly. Not only that, THE STAFF is top notch!!... Read More
I love love love Eastbridge!! It's always a fair price especially for this area, the location is prime, the units are spacious, and the community is cozy and friendly. Not only that, THE STAFF is top notch!! Some of the best Leasing Agents there are who always take the extra step to ensure every client and tenant is treated with extra consideration. I LOVE Stephanie - she is a world class Agent and Manager who is always on top of her game! They just don't make staffs like this anymore, and when you're a tenant - trust me - you want a staff that is on your side. I send all my clients looking for an apartment in this area to Eastbridge for multiple reasons. All around awesome complex!!!
Laura Sandoval
★★★★★
i absolutely love it here! The location is perfect, the neighborhood is quiet considering we are close to prime spots on Henderson. Management is kind, responsive, and helpful. Apartment is so homey and bright and perfect spot... Read More
i absolutely love it here! The location is perfect, the neighborhood is quiet considering we are close to prime spots on Henderson. Management is kind, responsive, and helpful. Apartment is so homey and bright and perfect spot in Dallas.
Vida Azimi
★☆☆☆☆
A very negative rental experience! Noisy: some people in the community were not respectful to the sleep hours. I had had negative experience of people hosting a big party, playing loud music, or being at the pool... Read More
A very negative rental experience!
Noisy: some people in the community were not respectful to the sleep hours. I had had negative experience of people hosting a big party, playing loud music, or being at the pool with friends early in the mornings (2-4am).
It is very hard to work from home and rest on the weekends with that much noise and concerns!
The apartment was dirty, full of dust and pet residues, which I was allergic to. I was unable to use fireplace since it was not cleaned and was full of pet hair.
The gym is nice, but some equipment require repair. I reported this several times, but no attention was received.
On top of everything else, the property sent me move out charges.
There are multiple issues with the charges they listed for me:
1. They charged me for repairs of what I reported in my move in checklist as observed damages/issues with the apartment.
2. They did not inform me of the time of walkthrough and did so wo my permission or information prior to my official move out date. They charged a cleaning fee. This is while for example oven was full of stains when it was passed to me. But, I was maid responsible to pay for its professional cleaning!
3. They claimed "curry odor" in my apartment due to my usage. They used two treatments for it: HVAC duct cleaning and canister replacement and ozone machine rental for 3 days. Total over $370 in expenses.
This is while my usage of kitchen was very limited in 10 months, and I do not use curry due to allergies.
The contract does not include a clause to make tenant responsible for HVAC cleaning or filter replacement, as many contracts do in Dallas. Besides, you do not have access to it from your apartment.
They collected my deposit to cover expenses they claimed wo providing sufficient documentation and when I reached out for information, they did not provide sufficient explanation.