Carriage Homes On The Lake II

4009C Property ID

661 SqFt Size

1 Bedroom

1 Bathroom

$1,095

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Carriage Homes On The Lake II

$1095 - $2320

1401 Apollo Rd

1 - 2 Beds
1 - 2 Baths
661 - 1189 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
1 Bedroom	$1095	661 Sq. Ft.
2 Bedroom	$2320	1189 Sq. Ft.

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Reviews

Rating: 3.8 / 5

★★★☆☆

Reviews: 261

Alicia

★☆☆☆☆

DO NOT RENT HERE…. Unless you want to live on a property with a beyond incompetent maintenance & office staff. The office staff can’t even deliver bare minimum customer service. Despite submitting a work order nearly two 1/2 weeks ago due to a broken garage, I have yet to receive a resolution. After a week of not hearing back, I reached out and was provided with an excuse for the delay. Unfortunately, this is not an isolated incident, as there is consistently a lack of urgency in addressing maintenance issues. I have had to make multiple calls to request repairs, which is unacceptable. I made a call to connect with The manager Mattie to get a commitment on when my garage would be fixed and she stated the vendor would be out today (7/22/25) to diagnose and repair it, do you think that happened? Of course it didn’t. Did Mattie call to communicate with me you ask? Of course not, she’s clearly not competent enough to even communicate, but what she will do is blame her staff for not calling!! Absolutely ridiculous the hoops you have to jump through here to get ANY assistance. I have already gotten STUCK in the garage once and when I made a call to after hours maintenance it took over an hour for a response. Furthermore, the personnel sent to assist me did not speak or understand English. Great help!!! 🙄🙄 This level of support is woefully inadequate. The property is often unkempt, and it is clear that customer service and maintenance are not prioritized. I have experienced similar difficulties in the past, including a broken toilet & broken garbage disposal that required numerous calls by me to get repaired. I find it concerning that while tenants are expected to meet their rent obligations, the property management company fails to fulfill its own responsibilities. I would advise potential tenants to exercise caution when considering leasing here, as the company's lack of communication, customer service and inadequate maintenance may lead to significant frustration. It appears that the company is more focused on securing leases than providing a well-maintained property and satisfactory customer service.

Hibheg Jaimes

★★★★★

Love the apartments here, they’re so peaceful and relaxing. Rosa really helped us out a lot, she always kept us updated with our progress of application and she made moving in super easy and convenient. Definitely a... Read More

김반석

★☆☆☆☆

It used to be a decent place but last year or so RealPage took over and management along with property has gone to shit. Few things to note: -people pile garbage over, in front, side and everywhere... Read More

Kamila Frasson

★★☆☆☆

I’ve been living at Carrers Home of the Lake for almost three years now, and I want to take a moment to share my positive experience — especially with the front office team. Rosa, in particular, has... Read More

Susan Nwigwe

★★★★★

Rosa, has been wonderful since moving to Carriage Homes on the lake. She is very committed to providing great communication skills and to solve any issues that we might have had. Upon moving in there was some... Read More