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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
You’re better off living on a street than in this apartment complex. The building is extremely old and plagued with issues — from persistent bug infestations to serious utility problems like water leaks, mold, and broken appliances.... Read More
You’re better off living on a street than in this apartment complex. The building is extremely old and plagued with issues — from persistent bug infestations to serious utility problems like water leaks, mold, and broken appliances. Management is consistently unprofessional and unresponsive. The only time they seem helpful is when they want you to sign a lease and secure your payment; beyond that, they reveal their true character.
They are not transparent about the many problems in the units. For over five months, our unit has suffered from a burst pipe and continuous water leakage, yet they still haven’t identified the source of the issue. The parquet flooring is warped due to excessive moisture, the bathroom has a clogged pipe, and the unit is infested with cockroaches.
Despite all of this, the only consistent action from management has been collecting rent. We’ve finally been forced to file a legal complaint after enduring significant financial and psychological stress. They didn’t even offer us a temporary unit while repairs were supposedly underway. This experience has been incredibly disappointing and frustrating.
P.s: they will delete bad reviews on their website
Striaght To it Photography
★★★★★
I'm going on my second year living here and I've had really a great experience. Last month there was a safety community meeting.Dallas police was here giving us some tips on how to stay safe in the... Read More
I'm going on my second year living here and I've had really a great experience. Last month there was a safety community meeting.Dallas police was here giving us some tips on how to stay safe in the community it was really enlightening meeting. The hospitality that was given by the staff was great.
Katelyn Scott
★☆☆☆☆
Photos. Roaches that were painted over. Every photo taken within 24 hours. Roaches. Roaches. Roaches. Unreliable, money-hungry staff. They would not show me my apartment prior to, or after, signing my lease, until move-in date. I was... Read More
Photos. Roaches that were painted over. Every photo taken within 24 hours.
Roaches. Roaches. Roaches. Unreliable, money-hungry staff. They would not show me my apartment prior to, or after, signing my lease, until move-in date. I was desperate, and the rent was cheap, so I went through with it. The second I moved in, the individual who helped me through signing my lease pointed out a fully grown German cockroach, in broad daylight, and said “I’ll get pest control in here, you have a friend.”
……. You’re joking.
I stayed one (1) night, having quickly realized there had been an undisclosed, uninhabitable cockroach infestation prior to me moving in. They were quite literally falling out of the vent hood above the stove. Climbing the walls. Crawling in and out of the carpet. I attempted to bug-bomb the apartment, to no avail. I understand getting rid of German roaches can take a considerable amount of time, but, regardless, an apartment should not be leased in that condition. Absolutely disgusting. The property manager affirmed me I’d receive every cent of my deposit, application fee, $800 charge for having no rental history, etc. I received around half of what I paid upfront, and they would not respond to my emails. I gave up, as they sent me a check in the mail. I also had mail sent to that address that they did not forward to me, despite stating they would. Ridiculously disappointing. I regret having not read the obviously accurate, negative reviews, prior to ‘moving in’. I was in a desperate situation, and the community seemed promising. What a joke. I hope you take the time to read this, and that it keeps you from seeking out the complex. Good luck.
v mariallete
★★★★★
Sorry about the email name. This isn’t my account and I don’t know how to switch it. HOWWWEVER!! I just want to say I had a recent transition from a different apartment complex over here and the... Read More
Sorry about the email name. This isn’t my account and I don’t know how to switch it. HOWWWEVER!! I just want to say I had a recent transition from a different apartment complex over here and the way they treated Me when I first got here explaining my situation was and still is amazing. I had team members that weren’t even involved with me getting into the apartment come up to me and making sure that I was OK if I need anything letting me know everything’s gonna be OK. When I tell you the immense strength that I received Coming from the people that feel like they actually care it was such an intense feeling. I feel great here. and I will never forget the amount of care and love I received
Austin Jones
★☆☆☆☆
I had an extremely difficult time living in this place. From the beginning, the application process was mishandled by Alyssa, resulting in me not getting the apartment I wanted. Despite that, I still decided to move in... Read More
I had an extremely difficult time living in this place. From the beginning, the application process was mishandled by Alyssa, resulting in me not getting the apartment I wanted. Despite that, I still decided to move in due to the location and affordability, although it turned out to be a terrible decision.
The condition of the laundry room was always poor, and the leasing office was unhelpful. When I requested propane for the grill, they promised to deliver it by 5 pm, but it never arrived, which was extremely disappointing. Additionally, I complained about the broken gates, which led to my car being broken into twice, and my neighbors' cars being targeted. I strongly recommend investing in a ring camera to improve security measures. Furthermore, I had a package stolen, and there was a water outage that resulted in no hot water for me and my neighbors for three months.
The Walmart brings a lot of unwanted traffic and with the gates being broke all the time u better lock ur doors and keep an eye of your vehicle.
It's clear that the place had potential, but it was terribly managed.
The WORST PART WAS HAVING YOUR VEHICLE WINDOW BROKEN INTO AND THE MANAGEMENT WOULD NOT EVEN SAY SORRY OR HAVE ANY TYPE OF REMORSE FOR YOU, THEY WOULD JUST SEND U A STUPID EMAIL ABOUT THE STUPID VEHICLE POLICY THEY HAVE WHERE U CANT HAVE DAMAGE TO UR CAR OR THE TOW TRUCK WILL COME GET YOUR VEHICLE AT 3AM. THEY ARE THE WORST!!!!
Positive apt 2806 we kept clean, didn't have roaches or rats or bugs. Carpet floors was nice and thats it.
****Response, as you can read from my review and others and just like their vehicle policy there is no accountability from the Biltmore. Not one time will they just simply say sorry we will try to be better.
Our cars were broken into because the GATE was wide open, 24 hrs later vehicle policy gets mass emailed. You ask your residents to uphold to agreements, however this property and the management under it won't do the same.
You, future renter have been warned. 🎲🚨🚨