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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I recently visited this complex, and the conditions were absolutely unacceptable. There is shattered glass in the parking lots and also piles of trash had clearly been sitting outside the units for over a week, creating a... Read More
I recently visited this complex, and the conditions were absolutely unacceptable. There is shattered glass in the parking lots and also piles of trash had clearly been sitting outside the units for over a week, creating a health hazard and an eyesore. The situation was so bad that pests had torn into the garbage bags, spreading waste across the already filthy, stained concrete. The entire area looked completely neglected and in desperate need of a deep power wash. Calling this place “luxury” is incredibly misleading—there is nothing luxurious about living in filth. I strongly advise against considering this complex. It reflects poor management and a lack of basic upkeep.
kaprina berry
★☆☆☆☆
One of the worst customer service experiences I’ve had with an apartment complex. On May 27, the complex sent out a survey requesting feedback. I submitted my response with detailed concerns on June 2. Since then, I’ve... Read More
One of the worst customer service experiences I’ve had with an apartment complex.
On May 27, the complex sent out a survey requesting feedback. I submitted my response with detailed concerns on June 2. Since then, I’ve had to follow up over 10 times—ALL documented—without any meaningful resolution.
I made it clear I wanted a paper trail due to past issues with the previous leasing team, where I was told one thing verbally and something entirely different was documented. Despite that, my concerns have been consistently brushed aside.
I finally spoke with an agent named Sarah, who was lovely and empathetic—the only person who seemed to care. As someone who works phones myself, I understand her role is limited, but she took the time to relay my concerns to the front office after two weeks of me consistently reaching out repeatedly. Unfortunately, when another agent finally responded, their email was shockingly dismissive and completely lacking in empathy—I got a reply within five minutes, and it was clear they hadn’t even read the original survey response.
It’s now July 11, and I’m still waiting on real solutions. This experience has made it clear that tenant concerns are not taken seriously here unless you escalate repeatedly—and even then, the response you get might be worse than no response at all.
All of this and I haven’t even gotten the chance to mention how FILTHY this property is. i’ve been power washing my own porch and hallways for the last 4 years i’ve lived here. not to mention the mandatory valet trash charges and we’re required to provide our own trashcans. The entry AND exit gates have been broken since the WEEK i moved in FOUR YEARS AGO. i could honestly go on with the list of cons.
Please save yourselves the headache and look elsewhere! This can be a Plan C lol.
Alyssa Stoker
★☆☆☆☆
DO NOT MOVE HERE! I made the worst mistake choosing this complex, I’ve had nothing but problems and the leasing office does not address/fix anything. These are not “luxury” at all. I moved in November 2024 and... Read More
DO NOT MOVE HERE! I made the worst mistake choosing this complex, I’ve had nothing but problems and the leasing office does not address/fix anything. These are not “luxury” at all. I moved in November 2024 and my ac has never worked, that is 4 months now that I put in work orders and they say that they are being completed but no one is coming by. My ice machine and oven fan does not work properly. I have seen numerous roaches. This property is so nasty, my unit was not even properly cleaned the day I moved in so I had to do an extreme deep clean cause the unit was so disgusting. The outside property is just as bad- trash EVERYWHERE, it stinks. Breezeways are always dirty. People speeding through the parking lots. Only 1 dumpster for the whole complex so most times the trash is piled up on the ground. They also claim when you move in that the gates work. They have never closed once since I got here. Honestly I would stay far away from this complex they lie just to get you to move in, making it seem like a great place. They want their money but can’t take care of their residents properly. Y’all really need to step it up and take care of your residents who pay a lot of money to live here. I am beyond disappointed.
Adreana Hernandez
★☆☆☆☆
Terrible property. Don’t get fooled by the renovations like I did. Once you move in they could care less about you. For the location it being in Mesquite rent is too expensive. Don’t even dare needing a... Read More
Terrible property. Don’t get fooled by the renovations like I did. Once you move in they could care less about you. For the location it being in Mesquite rent is too expensive. Don’t even dare needing a repair or a maintenance ticket, they’ll leave your ticket open for weeks just to cancel it because they don’t want to complete it. Never answer phone calls. Gate has been broken for my whole leave and they have no plan to fix it. Parking is a mess. You have to pay to reverse spot but some resents take up spots work trailers or bikes and the property does nothing about it.
I am counting down the days until my lease is up. Please don’t waste your time or your money on this property.
Teddy Rion
★★★★★
I have lived at Anthem Mesquite Apartments for two years. The staff is always very helpful and accommodating. My apartment was totally renovated before I moved in. I looked at a lot of apartments before I chose... Read More
I have lived at Anthem Mesquite Apartments for two years. The staff is always very helpful and accommodating. My apartment was totally renovated before I moved in. I looked at a lot of apartments before I chose Anthem. Definitely the nicest apartment I looked at in Mesquite.