The Merle On Howard

4204C Property ID

528 SqFt Size

0 Bedrooms

1 Bathroom

$1,167

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The Merle On Howard

$1167 - $2827

2500 E Howard Ln

0 - 3 Beds
1 - 3 Baths
528 - 1962 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
0 Bedroom Bedroom	$1167	528 Sq. Ft.
2 Bedroom	$1320	649 Sq. Ft.
3 Bedroom	$1864	1034 Sq. Ft.
	$2827	1962 Sq. Ft.

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Reviews

Rating: 4.7 / 5

★★★★☆

Reviews: 59

B B

★☆☆☆☆

I moved into this property expecting a brand new unit with brand new appliances, as advertised. Instead, I walked into a space that showed complete negligence and zero quality control. On move-in day, I found: - Refrigerator smelling bad with two broken shelves and flies and gnats. - Master bathroom toilet seat completely broken - Secondary bathroom with hair and fecal residue in the toilet - Dirty, scratched floors throughout - Chipped doors and stained baseboards - Wall damage in multiple areas - Kitchen cabinets scratched and stained - Stove dirty and scratched, oven filthy inside and out - Washer and dryer in disgusting, unsanitary condition (stains, residue, lint buildup, rust and mold) and clearly not new - Candle wax stains in the bedroom, nasty stains on multiple fixtures I documented every single issue with photos immediately. Management acknowledged the condition was unacceptable, sent maintenance to patch some things, and promised a cleaning. However, they refused to replace the washer and dryer despite their unusable condition and the fact they were marketed as new. This is not minor oversight; this is a complete failure to inspect, clean, or meet the standards they advertise. This building may be new, but my unit was handed over in a state that no tenant should ever accept. Be prepared for a move-in experience that doesn’t match the sales pitch. UPDATE: Management publicly responded saying they “made things right” and “granted a concession.” In reality, they refused to replace the rusty, moldy washer and dryer which is a clear health hazard and instead offered $250 or a unit switch. I agreed to view the other unit and emailed back the same day (Friday) I followed up Monday. It is now Tuesday, and I still haven’t heard back. Yes, maintenance came out and fixed a few small things but these were issues that should never have existed in a so-called *brand new* unit. The initial condition was filthy, damaged, unsanitary. They claim a professional cleaning was done, but anyone walking in would see that is simply not true. and THE WATER QUALITY IS SO BAD! It smells like rotten eggs every time the tap is turned on making it unpleasant and questionable to use for anything. If you are considering moving here, be prepared for promises that don’t match reality, slow or no follow-up from management, and the possibility of being stuck with unsafe appliances, foul-smelling water, and conditions no one should have to live with.

Valda Baga

★★★★★

I lived in 5 different apartment complexes in Austin and I need to say that The Merle on Howard is standing out, by far! What I love the most is management team. MaKayla is best of the... Read More

leonel guel

★★★★☆

Only gave 4 stars because I don’t live here (at least not yet). But I had toured this place about two weeks ago helping my girlfriend look for an apartment. I had to come back and write... Read More

Varun Kumar

★★★★★

I’ve been living at The Merle since January 2025, and I can confidently say it’s been my best apartment experience in my 7 years of living in Austin. Before moving in, we had a few special requests,... Read More

MJ Lee

★★★★★

I'm a new resident of The Merle. I have been living here for just one week but am already absolutely enchanted by the place! I'm the first tenant of my particular apartment and the very minor things... Read More