Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I applied 2 years ago and turned it down true to job location. I moved back closer to the area and reapplied. Management is very nice, apartments are beautiful and spacious. I am very happy.
Kapil Davis
★★★★★
I recently had the pleasure of visiting The Ranch at Fossil Creek, and I can confidently say it’s one of the best apartments in the DFW area. Fossil Creek offers convenient access to a variety of restaurants,... Read More
I recently had the pleasure of visiting The Ranch at Fossil Creek, and I can confidently say it’s one of the best apartments in the DFW area.
Fossil Creek offers convenient access to a variety of restaurants, shops, and easy access to the main highways . The neighborhood is vibrant yet safe, making it ideal for both professionals and families.
The apartment complex boasts an impressive range of amenities, including a state-of-the-art fitness center and a cozy lounge area perfect for social gatherings. The pool area is beautifully landscaped and offers a relaxing escape from the hustle and bustle of city life.
The one-bedroom apartment that I applied for was spacious and well-designed, featuring modern finishes and high-quality appliances. The open floor plan creates a welcoming atmosphere, while large windows provide ample natural light. The kitchen is equipped with stainless steel appliances and plenty of counter space.
The management team is professional, responsive, and genuinely cares about the residents.
Roxanna Cruz
★★★★★
Recently toured the apt complex and it felt like the right match for us! Priscilla in the leasing office went the extra mile to help us find the perfect unit and wrote everything down for us to... Read More
Recently toured the apt complex and it felt like the right match for us! Priscilla in the leasing office went the extra mile to help us find the perfect unit and wrote everything down for us to help with our decision. Awesome experience!
Mickela Simmons
★☆☆☆☆
I hate to have to repost a negative review but I need to formally express my extreme dissatisfaction with my recent move-in experience and the conditions of the apartment I was provided at The Ranch at Fossil... Read More
I hate to have to repost a negative review but I need to formally express my extreme dissatisfaction with my recent move-in experience and the conditions of the apartment I was provided at The Ranch at Fossil Creek.
After receiving our approval, we paid all move-in fees as outlined in the official communication from management. On move-in day, we arrived to collect our keys and make our final payments, only to be unexpectedly told that August rent was due immediately. This was never previously communicated. Given that I moved in on July 28th and had already paid the full prorated rent for July, this demand was both confusing and concerning. After some discussion, management agreed to accept the August rent on the actual due date, and we were then given access to the unit.
However, upon entering the apartment, we discovered two windows with visible gunshot damage and shattered glass scattered throughout the space. This posed a serious safety hazard. The only action taken by management was to place sheets of plexiglass over the damaged windows—no timeline was given for proper repairs, nor were we offered a change of unit or any additional support. Given that we are in Texas summer heat, this makes the unit extremely uncomfortable and insecure.
Further, I was not allowed to pay my rent online. My rent due date and payday both fell on a Sunday, and there was no secure drop-off method available. This structure all but guarantees a late fee, despite the fact that my check was dated appropriately and ready on time. This system is neither tenant-friendly nor flexible.
Additionally, after moving in, I was informed that a pet deposit was required—something that was not communicated prior to move-in and was never included in the initial move-in cost breakdown. Management initially stated they would waive the fees due to their oversight, but they continued to charge the daily penalty regardless.
Beyond the administrative and financial frustrations, the condition of the apartment itself is deeply concerning. From day one, the unit had a noticeable pest problem, including ants and roaches, which required immediate attention and intervention on our part.
Overall, this has been the worst rental experience I’ve encountered. The lack of communication, the unsafe and unsanitary living conditions, and the continued administrative errors are unacceptable. I am documenting this experience and look forward to resolving these issues appropriately. I also intend to escalate this complaint to your regional or corporate office if needed.
The office manager reached out and asked me to remove my last review and she would have my windows fixed within the week and have all the fees taken off my account, it has been 2 weeks since she has promised all of these things and nothing has been done I still have plexi glass windows still have fees on my account, she won’t respond to any of my messages or my emails, it’s been 23 days since I moved in and I’m still having to live with plexi glass windows on the 1st floor. And no timeline on when this will be fixed. I’ve reached out multiple times and she just doesn’t respond. This community has such poor communication skills it’s absolutely wild.
Marshé James
★★★★★
We had a great experience touring these apartments, Priscilla in the leasing office was very knowledgeable and accommodating and answered all our questions with no issues. The grounds were clean and the atmosphere was welcoming. So far... Read More
We had a great experience touring these apartments, Priscilla in the leasing office was very knowledgeable and accommodating and answered all our questions with no issues. The grounds were clean and the atmosphere was welcoming. So far I love everything about this place!