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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I would NOT recommend moving here. Our experience has been a nightmare from day 1, and we cannot wait to be rid of this place. The unit was not ready on the Saturday we had agreed to... Read More
I would NOT recommend moving here. Our experience has been a nightmare from day 1, and we cannot wait to be rid of this place.
The unit was not ready on the Saturday we had agreed to move in, and I was told it would be ready by the afternoon of the next Monday. Since I had scheduled my movers for Sunday, I rescheduled them for Monday. When we arrived around 3pm on Monday with all of my furniture in tow, paying the movers by the hour, the unit was STILL not ready. They rushed to get it finished while the movers sat around on my dime. The floor was not completely set yet, the paint on the counters and fireplace was still wet, and the resurfaced bathtubs were not dry. We were not told about most of the things not being dry, which resulted in damage and paint footprints from moving furniture into a unit that was simply not ready.
Also, who paints countertops?! The counters are utterly disgusting. They hold onto every bit of dirt and it’s impossible to get them clean. The walls and cupboards and everything else were painted with the lowest quality paint possible. It’s water based, so anytime I try to clean, the paint just wipes away with the dirt. Horrible.
Then came the rats. We battled them for several months. It was a huge infestation, and we had to literally fight tooth and nail to get management to do anything about it.
Both my car and my partner’s car were broken into in May. Several other neighbors also got their cars broken into around the same time. The gate has not been operational since we moved in a year ago. Always told it’s being worked on, but still nothing. Maybe if it had worked we wouldn’t be out over $2000 for car repairs.
Management is EXTREMELY disorganized. They failed to correctly document our renter’s insurance declaration that we sent them no less than FOUR TIMES, and they charged us $30/month for renter’s insurance in Sept, Oct, and Nov. I have a massive paper trail from the multiple times I followed up requesting our refund of $90. To this day I still have not seen a refund.
When we turned in our 60 day notice, management said my partner was not on the lease. She was definitely on the lease when we signed it, so I took a closer look at it and discovered that the lease they had documented didn’t match the one we signed at all. Not only was my partner’s name missing, but our rent amount and move out date were wrong.
Since our original lease stated a move out date of 7/23 (instead of 8/30 as they had documented) I brought in an updated notice stating we would be out by 7/23. We were glad to be able to get out a month earlier. Since then, we have received not just one, but TWO notices on our door marked “important” stating that we needed to renew our lease or turn in a notice. I took the first one into the office to make sure they knew we’d be leaving, which the manager assured me she was aware of. Yet somehow we still got another notice 2 days later. At this point I can only laugh.
A new manager started recently in the last month. I thought maybe she would turn things around, and she promised to call me when I brought all of this to her attention. I never received a call, and those 2 notices still made it to my door under her watch. The office still owes us $90, and she has yet to make that right. I don't expect this complex to get better any time soon.
Save yourself and your sanity. Steer clear of this place.
Jade Armstrong
★☆☆☆☆
This place has been terrible since my fiancé moved in before me. The dishwasher and pipes all leaked and rotted the wood. Did they ever fix it? No. Did we put in for services? Yes. Never fixed... Read More
This place has been terrible since my fiancé moved in before me. The dishwasher and pipes all leaked and rotted the wood. Did they ever fix it? No. Did we put in for services? Yes. Never fixed the A/C either. Never gets cool enough during the hotter days. Management is terrible. Multiple times this month the water has been off because they refuse to use professionals to fix the several water leaks and pipe bursts. Bugs everywhere, and I'm a very clean person. There's no getting rid of them, don't bother. Gun shots and loud cars at all hours. Thought it would get better when they switched management. Not even a little bit. I advice anyone looking at this place to just go somewhere else.
K.S. Smith
★★★★★
I have just moved to Texas from Arkansas. Currently staying with my sister. I am looking for a 2 bedroom apartment. After reading the reviews I believe I will give this complex a call next week.
Mr. Brown
★★★★★
These apartments are HUGE! The prices are just right. Customer service in front office has always been on point, no complaints in that department. I’d recommend to anyone looking to live in a quiet area, fully updated... Read More
These apartments are HUGE! The prices are just right. Customer service in front office has always been on point, no complaints in that department. I’d recommend to anyone looking to live in a quiet area, fully updated units and a place where there’s a piece of mind.
LaTricia Baker
★★★★★
Me and family have lived here at Park at Leblanc Apartments for 3 1/2 years. We love the convenience of everything being so close like the mall, grocery stores, parks, restaurants, and etc. We love our apartments... Read More
Me and family have lived here at Park at Leblanc Apartments for 3 1/2 years. We love the convenience of everything being so close like the mall, grocery stores, parks, restaurants, and etc. We love our apartments it is very quiet and peace. We want to say thank you to our office staff. Raquel has come in and we can see the change for the better. She is getting things done around here. When I have had things come up and need fixing it gets done. We thank you so much.