The National Residences

5227A Property ID

639 SqFt Size

1 Bedroom

1 Bathroom

$2,365

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The National Residences

$2365 - $19015

1401 Elm St

1 - 3 Beds
1 - 3 Baths
639 - 3087 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
1 Bedroom	$2365	639 Sq. Ft.
2 Bedroom	$3554	1319 Sq. Ft.
3 Bedroom	$19015	3087 Sq. Ft.

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Reviews

Rating: 4.2 / 5

★★★★☆

Reviews: 367

Jimmy Brown

★☆☆☆☆

Think twice before moving here, I was disappointed under the previous management, but things have only gotten worse since Greystar took over. Despite paying over $100 a month in added fees for amenities, many are broken or... Read More

Caroline Scull

★★★★★

I had the most wonderful and smooth application/tour process with Eddie! He kept me up to date throughout each step and made sure I was fully informed. Each question I had was quickly answered with perfect hospitality!... Read More

dirk marvin

★☆☆☆☆

I’ve been living at The National Residences for about 4 months now, and I regret every minute of it. The staff here is incredibly unreliable and unresponsive to emails—I've reached out multiple times for various issues, but... Read More

Sean Croxton

★☆☆☆☆

DO NOT lease Apartment 3809, without reading this first. If you’re interested in leasing Apartment 3809 due to its gorgeous views of both the north and east. It's easy to fall in love with the place. But it has big problems that you won't notice on a walkthrough. I currently live in 3809. I moved into this unit in late-May 2024 and will be making a very early exit in the coming week. I am writing this because I am afraid that management will not make the necessary improvements to the apartment before re-leasing it. There is something very wrong with the walls in this unit. Perfectly normal conversations can be heard coming from the apartments on both sides. When their TVs are on — even at an appropriate volume — it’s like they’re in the same room with you. And adult activities can be heard so clearly that you’ll think twice about having your own. Because THEY can hear YOU too. At some point you’ll notice that much of the sound originates from the corners of the bedroom. This is because the metal safety railings in front of the windows are conductors of sound. In other words, sound from 3809 is piped right into the neighboring apartments via these railings. And vice versa. So, you have no privacy. Since moving in, I've gone to bed every night wondering if I will be woken up by next door neighbor coming home late and wanting to talk on the phone or play with her dog. Many nights, I sleep on the couch. Now, you would expect management to resolve this issue. But they won’t. Here’s what they’ll do: 1. They’ll say that they’ve never experienced this problem before. But the truth is, the neighbor in 3808 complained about the same issue with the same wall (to the same people) when the previous resident lived here. And I complained about it many times, while also providing audio/video evidence. 2. They’ll ask if you’d like them to install soundproofing panels in your unit. However, these panels only reduce echo and reverb WITHIN a room. They do not stop sound from traveling BETWEEN rooms. It’s a cheap band-aid approach that will not solve the problem. 3. Once you decline the soundproofing panels, they will tell you that fixing the problem THE RIGHT WAY by installing new insulation in the bedroom walls, and looking into why the railing is conducting sound, is YOUR responsibility to pay for. I kid you not. I know all of this because it’s exactly what happened to me. And it’s why I’m breaking my lease 8 months early. Because first, residents should not be asked to pay for repairs in a building they don’t own. And second, I cannot live the next 8 months of my life with no assurance of a good night’s sleep and no expectation of personal privacy. Nor should you. So if you’re thinking about leasing 3809, ask for proof that this matter has been properly resolved. Also ask if the flooding issue has been taken care of. When we had heavy rains in late-May, water was able to penetrate and soak the carpet on the east side of the master bedroom. Yes, on the 38th floor of a building made of steel and concrete! Which is of course not normal. I hope you found this helpful. Sean P.S. -- Notice that in their response The National Management does not deny telling me that I had to pay to resolve the problem. Their proposed "soundproof paneling" solution was not going to resolve it, because such panels DO NOT keep sound from traveling between rooms. It would have been a waste of time. Sound panels cannot resolve what is an apparent structural issue. Also, the GM told me in-person that "there is nothing wrong with the unit." But if there's nothing wrong with the unit, then why the need for the soundproofing panels? Is there a problem, or is there not a problem?

PCTS Support

★☆☆☆☆

Lived here for 3 years and the building has went through many different managements + all 4 resident elevators have only worked twice here in the 3 years I’ve been here. Tonight residents are waiting 30 minutes... Read More