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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
This place is not good compared to other apartments in the area. This is probably the worst one due to new management. The front door and rear door is not installed correctly so that lead to water... Read More
This place is not good compared to other apartments in the area. This is probably the worst one due to new management. The front door and rear door is not installed correctly so that lead to water damage and mold
Potentially as shown in picture attached. All the flooring is peeling as shown in pictures attached. The only time management team talk to you if your are a new resident they do not care about old residents. You never speak to the manager as he hides in his offices and never walks the complex.
The trash is never picked up on time as shown as the compactor is always full. They stop the poopy bag station fill up as they are always empty.
Also the package room is unsecured and people always steal packages.
Rachel Havlice
★★★★★
WE LOVE LIVANO!!! Having a small yard attached to our unit has been the best for our pups! Speaking of, the Pet Center has the three best attendants! Leanne, Del, and Christina all took the time to... Read More
WE LOVE LIVANO!!! Having a small yard attached to our unit has been the best for our pups! Speaking of, the Pet Center has the three best attendants! Leanne, Del, and Christina all took the time to be familiar with our pups before taking them on walks for us when we are busy or out of town. The unit is fantastic with roomy bathrooms and closets and Terrance with the maintenance crew always makes sure we have what we need as soon as we reach out. I’ll say it again, WE LOVE LOVE LOVE LIVANO!
Jean Denis
★★☆☆☆
Alright have been living here for over a year and I will give a quick read ( for my readers who are busy) and a detailed review below: Pros: ~The club house house is a great place... Read More
Alright have been living here for over a year and I will give a quick read ( for my readers who are busy) and a detailed review below:
Pros:
~The club house house is a great place to spend time wtih friends and neighbors ( can also reserve to use for personal usage)
~Pet friendly
~Apartment designs are modern and looks great (at first )
Cons:
~Animals are allowed use the bathroom any where on the complex which cause patches of decaying grass (including elevators and some neighbors with poop on their door mats ( Something would be said to the office and never addressed )
~Parking is an absolute nightmare ( good luck everyday or pay extra for parking - P. S. marketing tactic since solution for no parking is create more reserve parking )
~Abel ( former front desk Rep ) is very inconsistent and poor at his job role. Will have to talk to him multiple times on the same issues to get anything done ( 3x the charm )
~You can hear eveything in the apartments ( people walking above you, next door neighbors using the bathroom, neighbors downstairs yelling at their dogs to stop barking, other side neighbors kids screaming off the balcony)
~Gated community but anyone can get through the gate without a code ( never locks after closing gate )
~Mold growth on all doors throughout the complex ( was told for months vacant apartments will be cleaned and only getting worst)
~The package room ( really an extra room used to place parcels in ) many times do not get a code to access, people rummage through your packages, and will need to spend a crap load of time going through packages since people leave their packages in their for months ( office does nothing to address)
~Valet Trash needs it's own review but they are in the right business ( Houston team is trash ) many times they would not pick up trash at door or leave a pile of trash near buildings not at the compactor
Detailed Section:
~The residents here started calling this place the Livano Projects due to the declining structure of the complex
~Maintenance team short on people and parts needed will have you waiting for a fix for weeks ( Elevators out of service at least every month for Buildings 5-7 )
~Buildings were rushed to be completed (specifically buildings 5-7) causing electrical systems to merge with other apartments ( one person left their apartment causing our electricity to go out for the day) Also, from vents, would see some type of paint shavings or debris every day wondering what you are breathing
~The pipes were built so close to the wall that you hear loud tapping every morning due to the expansion of the pipes
~Hallways of buildings rarely cleaned ( throw up mark has been on stairs for months and nothing was done to clean it ( don't worry maintenence hops over those stairs and sweeps around it leave cans and plastic bags too)
~Open season for packages to be stolen in the luxer room that is always unlocked or need a manual key from office to open door since the app does not open the door (service you are paying for that does not work and they will not remove it). Brought up packages being stolen and told it is a courtesy to have packages delivered and they do not deal with this issue. Even though you packages are still sent to the package room so literally as soon as you get a notification need to run to the room to ensure you can get it (deliveries do not listen to your notes to drop off at apartment so that's another issue).
~Professionalism is out the windows too as issues are brought up, no follow up, I would contact back and office property manager would tell me they were in meetings all day and did not use the bathroom or eat lunch. I work 10hr shifts with multiple agencies and meetings throughout the day without a chance for a bathroom break or lunch, if cannot handle it then probably should not be in this role.
~The real issue comes down to the price point, I should not being this much for these headaches. If this was the case could have went back to a lower priced complex since would have been dealing with the same thing.
Amanda Garces
★★★★★
I absolutely love this place and everyone who works at the front office. They have always been helpful with any issues/questions I had. Not once did I feel I was not attended to. Even the maintenance team... Read More
I absolutely love this place and everyone who works at the front office. They have always been helpful with any issues/questions I had. Not once did I feel I was not attended to. Even the maintenance team always says hi when they see you which is very nice and welcoming. Highly recommend! The gym is an added bonus. It has everything you need to get a good workout in. Ask for Jovan and she will help you along your journey of becoming a resident. She helped us with everything from start to finish so easily I go to her for anything I need and it’s a quick response.
Gabby LeStourgeon
★★★★★
I had the absolute pleasure of working closely with Alexis and Jessica. They both were diligent and supportive during the process of application. I feel confident and safe becoming a new Livano resident and look forward to... Read More
I had the absolute pleasure of working closely with Alexis and Jessica. They both were diligent and supportive during the process of application. I feel confident and safe becoming a new Livano resident and look forward to creating a beautiful new home for myself. Thank you for such a lovely experience touring and applying!