For Rent

1707 N Hall St

The Icon At Ross

5620A Property ID

567 SqFt Size

0 Bedrooms

1 Bathroom

$1,085

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The Icon At Ross

$1085 - $2700

1707 N Hall St

0 - 2 Beds
1 - 2 Baths
567 - 1724 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
0 Bedroom Bedroom	$1085	567 Sq. Ft.
2 Bedroom	$1245	672 Sq. Ft.
	$2700	1724 Sq. Ft.

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Reviews

Rating: 3.4 / 5

★★★☆☆

Reviews: 125

Damian Zuniga

★☆☆☆☆

I am extremely disappointed with the management and maintenance at Icon at Ross Apartments. The garage door has been broken for months, forcing all residents to use a single exit. This has created a dangerous situation, and... Read More

Jadenn

★☆☆☆☆

I’ve never written a review and was going to wait to make this one until I moved out, but It looks like some fake positive reviews have recently been added and I don’t want anyone to be... Read More

I’ve never written a review and was going to wait to make this one until I moved out, but It looks like some fake positive reviews have recently been added and I don’t want anyone to be fooled – I’ve been a resident since 2019. This place was great pre-covid! I literally laughed out loud reading this response to the factual review by Jared Murphy – “our community is undergoing an exterior construction project, and we communicate regularly on the progress of the construction. Unfortunately, due to broken glass the pool was temporarily closed earlier this summer, but we were able to reopen pool as of June 21st. Our team has already resolved many of the concerns you have listed in your review.” – randomly worked from home this past fall, no email from the apartment and I hear construction workers on my balcony power washing and prepping for painting, water came into my apartment, and my belongings were still on the balcony. I called the leasing office and Brianna responded “what, no one is working on your balcony. We send out notices” As I can see them on my balcony. She then tells me she’ll call me back because they should not be there. No call back, but we all got emails saying to remove everything from our balconies b/c they will be starting work in my area immediately. They failed to mention they reclosed the pool July 5th for a few more weeks after reopening on June 21st. This place is a joke! Along with what everyone else has said, this place has QUICKLY gone downhill. Weekly car break-ins (with ZERO action from apartment. they literally leave all the glass on the ground for weeks!), the parking gates never working (que more break ins), 3 elevators in the building and you’re lucky if 1 is functioning. There is dog poop and pee, trash and homeless people EVERYWHERE. None of the trash chute’s function so the trash rooms pile up with trash and stink. I could not tell you the last time a communal space was cleaned (it used to be weekly). Other than the entry lobby where potential renters visit. They do clean that! We have fob access, but most readers/door hardware is broken so it’s free range. Neighbors party until late at night on weeknights and weekends. The parking garage is a death trap! You can’t turn the corners without being terrified that you’ll ram into someone head on. It would be helpful if they would change the space on the ends to striped to make it easier to maneuver. This also IS NOT IN UPTOWN - this tricked me when I first moved to Dallas. Don't let their false advertisement on location and community photos fool you! I’m a licensed architect – residents below are not wrong, there are several code violations and life safely issues (ADA and FHA LOL, they don’t know what that is). Fire separated doors can’t be removed (see photos), door hardware/ exiting elements as they pertain to life safely, i.e exiting in case of fire, must function (door hold opens, push bars and egress lighting etc.). Most of this stuff is broken or missing altogether. You can't paint standpipes in a stairwell after its been installed, it can seal the hose connection. This place is one mishap away from a large lawsuit! There is one good maintenance guy. (The leasing office is rude other than Lany. It’s like they have no idea they work in customer service. All and all, run while you can! Or you’ll be counting down the days until your lease is up. No need to copy and paste the “ We value your feedback and would like to work towards resolving any outstanding issues you may have.” - I’ve responded to the resident survey every year (even select for them to follow up with me and no one has ever reached out). Clearly, you don't care, no need to act like you do.

Tenisha Simmons

★☆☆☆☆

So I applied to this property last Wednesday . I previously looked at a unit in January. Lani was my agent. Now during the viewing , she was nice and knowledgeable. Did the application, and it took two days for her tell me “Your pay stubs were screenshots. When I saved them to my files. I immediately re-sent the check stubs. Monday comes around I went up to the office to get a status on my application. The Property Manager Arianne stated that she was working on it and should have my application completed by Monday or Tuesday. I called on Tuesday & no response. So today I went in and asked about my application. No one could answer when the application will submitted or approved by the move in date. By the way the move in date was supposed to be Today. At that point the PROPERTY MANAGER started screaming at me because, I “Was challenging her”. Meanwhile, I’m observing the office people PRIVATE information was all on the floor & on her desk. That is a big problem because anyone have access to people information and could putting people at risk for Identity Theft. After that , I asked her supervisor information to report this issue. As a potential resident, I wouldn’t move or recommend anyone to apply at the property due to unprofessional behavior, lack of knowledge & lack of communication. She also stated that “The recommendation of applying is a month in advance but, no guarantee that the unit would be ready. In my case , my current lease is up on 3/7/25. And now I’m stuck to find a place within 48 hours. I tried to be understanding but, she started to scream at me and say “ Get out of her office”. With prior management positions. I had to either come in early or stay late to make sure everything was completed before the next day. She said “She will not do that because she has an outside life. Well, that’s not my problem because at the end of the day. You decided to apply for the Property Manager and would be extremely busy with people viewing the property and also, looking for a place to stay. Start taking accountability for your actions and apply yourself to get things completed in a timely matter and that way , you won’t have anyone questioning you about your job. If the job is too much , simply turn in your two weeks notice and find work else where. That’s my only advice I can give someone who doesn’t like doing their job!

Jared Murphy

★☆☆☆☆

Look else where. I suggest finding a better place than this one, coming from a resident going on his 3rd year here. It's even a hassel just to sign the lease. I emailed multiple times 2 months... Read More

Christopher Todd

★☆☆☆☆

I have been in this apartment complex for a little over a year and it was been one god awful problem after nothing. Elevator was broken for over 4 months then after it was “fixed” it broke... Read More

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