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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
It’s not the worst place to live I was there for 2.5 years but for the price they need to do better upkeep on the building. CONS: The trash chute clogs up and trash room overflows every... Read More
It’s not the worst place to live I was there for 2.5 years but for the price they need to do better upkeep on the building.
CONS:
The trash chute clogs up and trash room overflows every weekend because there’s no trash pick up till Monday.
The hallways especially the carpets are NEVER vacuumed or cleaned. Pretty much the only area that I ever saw a cleaner was around the leasing office.
Lots of glass on the sidewalk around the loading dock/dumpster pick up area which is dangerous for pets.
The freight elevator in bd1 breaks every 3 months and takes at least a week to fix.
Getting large packages delivered is impossible because the mail lockers are tiny and they don’t have access to the building for door delivery. Only fetch can deliver to doors and they will not do heavy or large items.
PROS:
The area is great there’s lots nearby to do.
I never had or saw any bugs in or around the unit.
Overall felt safe in the area and never had my car broken into.
Amy N
★☆☆☆☆
There is someone who lets their pet pee by the 5th floor elevator EVERYDAY. It is disgusting. At least be a little considerate and don't do it by the elevator and/or door. 12/17 The office staff either... Read More
There is someone who lets their pet pee by the 5th floor elevator EVERYDAY. It is disgusting. At least be a little considerate and don't do it by the elevator and/or door.
12/17 The office staff either has no answers or is unresponsive to emails. The only way to get the attention of this place is through the reviews - for obvious reasons I'm sure. They'll make you get renters insurance but then still charge you the monthly renters insurance fee.
6/26
The saga continues. Do NOT rent a Cushman and Wakefield property.
A fire recently tore through our apartment complex, displacing around 800 residents. It happened so fast that most of us had no time to grab anything — not clothes, IDs, medications, or pets. Some were at work or school and came home to find everything gone or inaccessible.
What made a heartbreaking situation even worse was the lack of clear communication or guidance from management, both during and after the incident. It’s been chaotic trying to get updates, retrieve basic belongings (if even possible), or figure out what’s next.
If you're renting here or anywhere — get renters insurance!!!! Do not trust these management companies.
7/31 Day 38 of the Cooper Fire
Property management changed from CW to RPM LIVING on 7/21. Move outs started for B2. They gave an unreasonable time limit of 4 hours to move out. Their scheduling is disorganized, rushed, and inflexible. Asked if B1 move out plans are in the works or if they can confirm that we will eventually get access - no answers given. Still no transparency. New property management. Still the same bullshit.
Corinne Ladenhauf
★☆☆☆☆
Disgraceful experience from start to finish. I never even got the chance to move in—and they still charged me. I was relocating from Florida to Texas with my daughter and dog, and from the very beginning, The... Read More
Disgraceful experience from start to finish.
I never even got the chance to move in—and they still charged me. I was relocating from Florida to Texas with my daughter and dog, and from the very beginning, The Cooper’s management was disorganized, unresponsive, and unhelpful. They misplaced my certified check, blamed the post office, and made me chase down proof of delivery myself. I called and emailed repeatedly and asked for a manager—no one ever got back to me.
When I tried to coordinate access to my unit, I offered to pay for UPS shipping to get my key. They refused. After endless follow-ups, I finally got a call with some sort of plan… and then I received an email—not even a phone call—informing me there had been a fire. Because of this disaster, I was completely unable to move in. And yet, they still prorated rent and charged as if I’d taken possession. That’s absolutely disgraceful.
I’ve since read the Google reviews—I should've done it sooner. This stress was entirely avoidable, had the management team communicated clearly and acted responsibly. Thankfully, I’ve moved into a new community that handled my transition with care and professionalism.
If you value honest communication, accountability, and basic human decency—look elsewhere.
Letycia Scaquetti
★☆☆☆☆
The building offers many great amenities for daily life, and the staff is kind and attentive, often organizing fun events every month. However, despite being labeled as “luxury apartments,” the behavior of some residents leaves much to... Read More
The building offers many great amenities for daily life, and the staff is kind and attentive, often organizing fun events every month. However, despite being labeled as “luxury apartments,” the behavior of some residents leaves much to be desired.
It’s common to find dog poop in the 4th floor garage, as many residents walk their pets there and don’t clean up after them. If you're considering using the coworking space to work or study, be aware that it’s often noisy. Some residents bring their children there to play or skate, and others take loud meetings without using headphones.
But the worst part is not even having peace inside your own apartment. Since a new neighbor moved in above me, I can hear every movement—walking, dragging furniture, even late at night around 11 PM or midnight, and early in the morning around 7 AM everyday. We couldn't sleep even though it was the weekend (I recorded this video in the Sunday morning 6:30/7am). This was never a problem before, but now it seriously affects my quality of life.
For these reasons, I do not recommend living here. Look for a place where residents have a greater sense of community, respect, and basic manners.
Eduardo Segovia
★☆☆☆☆
Extremely disappointing experience living at The Cooper Apartments. Car thefts have become a serious problem here, and management has done little to nothing to address it. When my vehicle was broken into, staff offered no real help... Read More
Extremely disappointing experience living at The Cooper Apartments.
Car thefts have become a serious problem here, and management has done little to nothing to address it. When my vehicle was broken into, staff offered no real help or concern — just vague apologies and empty reassurances. Security is clearly not a priority.
Maintenance is another huge issue. Requests take forever (if they’re addressed at all), and basic upkeep of the property is clearly neglected. Things break and stay broken.
Worst of all was the recent fire incident. Instead of transparency and compassion, management kept tenants in the dark. There was minimal communication, zero urgency, and no effort to help us protect or recover our property. It was clear they cared more about liability and business optics than the well-being of their residents.
Living here has been stressful and frustrating. If you’re looking for a safe, well-managed place with staff that actually care — look elsewhere.
For reference the Management company in charge of this Apartment Complex that this review is intended for is Cushman & Wakefield. The Property manager in charge was Michelle Hirschenhofer. Much of the staff under this management was also very unhelpful.