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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had a great experience working with The Continental at Mercantile Place during my apartment search. The leasing staff was very professional, friendly, and responsive to all my questions. The process was smooth from the tour to... Read More
I had a great experience working with The Continental at Mercantile Place during my apartment search. The leasing staff was very professional, friendly, and responsive to all my questions. The process was smooth from the tour to submitting my application and signing the lease. The location is also excellent—close to everything downtown. I appreciated how easy they made the whole process, especially as someone moving from out of town. Highly recommend!
leilah Gilbert
★★★★★
Had a great experience touring with Anthony today. He was super kind, funny, and down to earth made the whole process feel a lot less stressful. I really appreciated how transparent and helpful he was, answering all... Read More
Had a great experience touring with Anthony today. He was super kind, funny, and down to earth made the whole process feel a lot less stressful. I really appreciated how transparent and helpful he was, answering all my questions. You can tell he actually cares about helping people find a place that feels right!
Katherine Straight
★☆☆☆☆
Worst place ever let’s start at I put up a bad review last year! Management said if I take the review down they would waive the security deposit. (Lies) I transferred from one unit to another which... Read More
Worst place ever let’s start at I put up a bad review last year! Management said if I take the review down they would waive the security deposit. (Lies) I transferred from one unit to another which they made no attempt to clean after the last tenants. Dog pee and stains all on the carpet not to mention mold in the washer. They didn’t even paint the walls not to mention no heat or ac I had to call code compliance. Fast forward I’m in a new unit all brand new appliances. Oh back to my original bad review it was because of the roaches & guess what they are still here. I showed the video to the office team of the roach crawling in my unit. Still waiting on Orkin to come mind you it’s a month later. Jada is the worst manager ever she does not care about the tenants not to mention she is never available!!!!! How many meetings could one person be in or busy on a call? When the big wigs come through it’s amazing how the people behind that wall become available. Let’s not forget about the filthy carpet that’s been getting cleaned for 3 years.
Kimshunda Griffin
★☆☆☆☆
OK so I was really trying to give them a chance because I know technology can be difficult when it's not operating properly but I toured almost 2 weeks ago and the application portal was down due... Read More
OK so I was really trying to give them a chance because I know technology can be difficult when it's not operating properly but I toured almost 2 weeks ago and the application portal was down due to a new system. I waited a week on a callback and never heard from anyone. The automated system text and emails you 10 times per day to apply but I not possible. Today I went over to talk to them for updates and the property manager looked like she didn't even know about the issue. Again I was told to wait by a leasing agent and to go with another property if it came about. So I must say the other reviews may be true about the property and it's ashame because Jared toured me and he is superior in his profession.
Eli'Jaah Muhammad
★☆☆☆☆
The cleanliness of the community is unacceptable. There is often dog waste throughout the inside and outside of the community. The doors, apps, and gates are often down or inoperable at the detriment of the residents. The... Read More
The cleanliness of the community is unacceptable. There is often dog waste throughout the inside and outside of the community. The doors, apps, and gates are often down or inoperable at the detriment of the residents. The staff in the office is incapable of resolving any issue effectively, accurately, and timely and will often give you the run around. I've been emailing the property manager frequently since December 2024 and still have never received a response.