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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
2nd review for Catalina Apartments - FINALLY MOVED OUT! Catalina Apartments is a ok apartment complex if you are low on income. My now fiancé and I were living there for 2 years through different managements and... Read More
2nd review for Catalina Apartments - FINALLY MOVED OUT!
Catalina Apartments is a ok apartment complex if you are low on income. My now fiancé and I were living there for 2 years through different managements and though it got better, the community and state of our apartment/complex was eventually what drove us away. A few of the issues we faced were people are breaking glass everywhere outside (all the time and not picking it up), people not leashing their dogs so they are just roaming around (we had 2 dogs and this made every dog walk that more stressful), disrespectful residents (blasting music out their cars at midnight, residents yelling at each other, overall bad apartment conditions due to lack of action (maintenance does what they can are are nice people, but are low staffed and under-funded - (ex. Put in multiple work orders for our broken cabinet and it never got resolved, even when it literally began collapsing)), constant AC issues, eventually leading to a replacement of out ENTIRE UNIT (they worked on this hard and got it fixed within 2-3 weeks), etc. Now the management has gotten a WHOLE lot better since we moved in but honestly, this place needs to be torn down and rebuilt as something new.
Pros:
- Management has gotten better, actually answering the front desk phone now
- Maintenance tries hard to check out and fix all issues, communicate with residents well, and works around your schedule to help you.
- Cheap rent but expect it to raise each year by at least $100
Cons:
- Residents can be rude and disrespectful, blasting music late at night and yelling in the parking lot
- Dogs are always loose and I never found out if management does anything about it (I never saw action)
- Glass can be expected on the sidewalks/roads
- Trash cans are always full and are not spread out well AT ALL
- Got charged twice for rent one time and they don't offer refunds, just credit for the next month's rent
- Unleveled apartments (makes cooking a nightmare)
- BUGS BUGS BUGS (even if you do everything right - roaches mainly)
TristaMarie
★★★★★
NEW MANAGEMENT (new review): After new management came in and took over, everything has been running smoothly. They’re updating everything! The gates gonna be up and running soon, there’s new systems to track who comes in and... Read More
NEW MANAGEMENT (new review):
After new management came in and took over, everything has been running smoothly. They’re updating everything! The gates gonna be up and running soon, there’s new systems to track who comes in and out of here etc,
Sandy has been amazing. She’s been understanding and helpful since I met her on day one. She really cares for the residents in the community, she’s always communicating back and fourth and she strives to do her absolute best with any situation. I renewed my lease since she took over.
PS: the photos are from my old apartment, when I transferred to a new one it was perfect and everything I asked and/or had issues about it was addressed immediately!
Mars D
★★★★★
The office staff is very lovely, ive enjoyed living here the last couple of months. The community are with the grills is really nice and i love that maintenance works very fast.
Nathan Vandeven
★★★★★
Elda was perfect and made the process for applying very easy and smooth. Great front office/ very friendly and talkative. Great place to stay Also Kendrick from the maintence team was awesome. If you ever get him... Read More
Elda was perfect and made the process for applying very easy and smooth. Great front office/ very friendly and talkative. Great place to stay
Also Kendrick from the maintence team was awesome. If you ever get him to fix something it’s gonna get done quick and nicely. I really appreciate it. He came at 2am with no pay and fixed my shower. Great man
ryan kerr
★☆☆☆☆
This is my second review. After making my first review interference to the apartments taking my apartment hold fee. They decided to refund me. However they said it'll take 3-4 weeks. They just asked me to take... Read More
This is my second review. After making my first review interference to the apartments taking my apartment hold fee. They decided to refund me. However they said it'll take 3-4 weeks. They just asked me to take down my previous review. It has now been 6 weeks. And everytime I call they say something different "I'll call you back" or it was mailed out they told me they will have it mailed to the apartment complex so that I can pick it up there. NOW THEY ARE SCREENING MY CALLS. very unprofessional