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This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Only pro to this complex is that I have a large patio with a privacy fence. We moved here last September - so about 7 months ago. The apartment wasn’t even clean when we moved in, so... Read More
Only pro to this complex is that I have a large patio with a privacy fence. We moved here last September - so about 7 months ago. The apartment wasn’t even clean when we moved in, so we cleaned it. Not a huge deal. However, we’ve had a bug infestation since moving here, and we keep a very clean home, so this was incredibly frustrating. We pay for pest control to come by once a week, yet they haven’t been here since JANUARY!!! Stupid small kitchen and restroom, our a/c was broken for almost a month and we had to call code enforcement before maintenance came to fix it. Our property manager ended up leaving to go to school, and we had NO ONE in the office for almost TWO MONTHS. Every now and then someone will be there but it’s NEVER at the proper hours that they have posted. New management doesn’t seem to give a flying F about anyone but will be quick to collect money (of course) and do INSPECTIONS, but not FIX SHIT. I have about 4 or 5 active work orders - not including the cancelled ones. My bathtub doesn’t even fill up and hasn’t for weeks. Do NOT move here. Oh and a cherry on top - a HUGE community of stray cats that are aggressive, yet tenants will feed them and cut holes in the back fence to let as many roam the complex as possible. Oh, and the “gate” has never once been closed. The dumpsters are constantly overflowing despite us PAYING FOR TRASH SERVICE. There’s always random cars here hogging all the parking so we had to pay extra for a reserved spot under a shitty small car port, where our parking spot neighbor parks over our line every damn day. There’s people illegally working on different cars (clearly not from here) damn near every day and night. It’s rarely quiet with people speeding through and blasting music late as hell. They have no security cameras - just decoys, and our mail has been getting stolen since we moved in (our cards, insurance, MARRIAGE LICENSE, etc). TRASH
EVERYWHERE. I’ve spoken to the previous property manager several times about most, if not all, of these issues, and nothing has changed. Can’t wait to move out in September. You’ve been warned.
S M
★☆☆☆☆
STAY AWAY!!!! WHATEVER YOU DO, DONT MOVE HERE!!!!! If I could give this place a 0 I would! They take months to fix anything. Theres NEVER ANY HOT WATER. Or no water for weeks. There’s trash everywhere.... Read More
STAY AWAY!!!! WHATEVER YOU DO, DONT MOVE HERE!!!!! If I could give this place a 0 I would! They take months to fix anything. Theres NEVER ANY HOT WATER. Or no water for weeks. There’s trash everywhere. The area by the dumpster gets worse by the day, they don’t fix the plumbing!! I’ve had backup sewage coming from the drains for days! My AC doesn’t work! My kitchen sink smells bc it’s also backed up. There’s roaches and rats inside the apts. The rats are coming from the dumpster area, and hide in the over grown grass. The laundry rooms are vandalized and not all washers and dryers work. Your car gets towed. They make you pay $40 for parking, since every parking spot is covered. They charge outrageous for water! You also have to pay for water, trash, pest control, and a facility fee. Which is crazy! When NOT ONCE has pest control has never came, trash is never picked up, and we never have water! Save your money and time!!
Rick Galvan
★☆☆☆☆
Do you like human feces, urine, toilet paper and sewer water flowing at the foot of your door? How about a property manager that thinks you're rude because you're asking for maintenance and it doesn't get done... Read More
Do you like human feces, urine, toilet paper and sewer water flowing at the foot of your door? How about a property manager that thinks you're rude because you're asking for maintenance and it doesn't get done for WEEKS? Do you like where you live coming out on KENS 5 (news) because there's human crap spilling out the sewer clean out where you do laundry? Newest "property manager" has no experience, easily flustered and not very tactful. She's been MIA for weeks now, no callbacks, no updates.
UPDATE: Property manager Samantha Reyes reached out. She's still hiding and not helpful. While residents are having safety issues, such as outlets burning and melting in their walls, maintenance has been directed to only clean the property. Is it because the Health Department is on them now? I'm adding pictures of the laundry room after they were 'cleaned'. FIX THE ISSUE, 100%.
Abigail Jimenez
★☆☆☆☆
Worst place to live and nothing gets done. I moved because just had enough of everything going on there not worth it. I haven’t even been here for a year yet either Raised the rent without a... Read More
Worst place to live and nothing gets done. I moved because just had enough of everything going on there not worth it. I haven’t even been here for a year yet either
Raised the rent without a notice and work orders were not getting done. The maintenance man is just straight up rude. The lady’s in the office are also rude she commented that she “didn’t have time for this” and hung up on my during our conversation I was trying to tell her there was mold on my apartment and dripping water from the ceiling I was getting sick and that our gate if completely off the wall that is a safety hazard. NOT WORTH IT
Lynnette Mireles
★☆☆☆☆
Where do I begin? We’ve been here for 8 yrs. At first it was great…. The ladies in the office and maintenance crew were amazing. Once the apartments were sold to DJE Texas little by little it... Read More
Where do I begin? We’ve been here for 8 yrs. At first it was great…. The ladies in the office and maintenance crew were amazing. Once the apartments were sold to DJE Texas little by little it started going to 💩. The “girls” in the office were lazy & rude to residents who were passive. They never know anything and that’s when they do decide to answer the phone. They along with the maintenance man are always lying. They’re compulsive liars and say one thing one day and something different the next day. We didn’t have anyone in the office for months so there was no one to fix anything. Then we (the whole apartment complex) didn’t have water for 5 days straight. And management didn’t care. We called code compliance and the office people wouldn’t answer the door or phone. They were hiding behind the closed door while code compliance left about 10 or so citations on their office door. We finally got water, but after about a week, we had no hot water and went without it for a month But somehow I want water bill was $269. Not to mention the many leaks that they had around the property and this is not including the leaks inside the Apts. Any time there was a leak on the property we are already knew we were going to get a high water bill and when we brought it to their attention, they never knew anything. Our AC unit broke and we have been without central air since May. My husband and I bought a window unit and we were living in the living room But we were paying for a two bedroom apartment and confined to the living room. It was still hot in here at 93°.We had to send our daughter to go stay with someone in the meantime, they would fix the AC- Well, here we are at the end of August and Still no Central air. But yet we’re paying for An apartment with Central air. No one has tried to accommodate us in any way shape or form. We had to purchase our own window units . The second one we got was in our bedroom and because it was so close to where we slept, my husband got chronic bronchitis and ended up in the ER. We were told by The office manager Samantha Reyes that the maintenance man was going to be here to fix our AC which I knew was a lie because tomorrow is Friday. You may ask, what does that have to do with anything? Well, one of the things that all management has had in common since DJE Texas took over is that they will push What needs to be fixed till Friday and they leave early and we don’t hear from nobody all weekend till Monday comes and we’re back at the office. This isn’t her first rodeo with being management here. (I will give up update tomorrow
My mother-in-law also lives here and it took her months just to get the maintenance man to stop the leak in her restroom, which was coming out to the floor and into her carpet and patch up the hole that was above her shower. We all work hard for our money and We could be living somewhere else were management is professional is not rude and can get things done. Or Where the maintenance man would actually do their job we understand that things happen and stuff comes up, but they should at least come and tell us instead of us hunting them down. There’s about 152 units here and about 80 are only filled. We have homeless people breaking into the empty apartments and sleeping and hanging out there. There’s people that break into our mailboxes. Our dumpsters are overflowing with trash and there’s trash all over the dumpsters. There are residents that have rats in their apartments, mold and leaks and also this is not happening to us. We still have our own issues. I’ve been asking to speak with a regional manager or someone in charge and was given an email and no one has responded yet. If y’all still don’t believe any of these reviews, look up the ascent Apts on channel 4. Hopefully, we will be getting out of here soon.