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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I moved in last year August and Cindy assisted me. I love the quietness of the community and all the things that the office does on all occasions.It is very nice and clean I have not had... Read More
I moved in last year August and Cindy assisted me. I love the quietness of the community and all the things that the office does on all occasions.It is very nice and clean I have not had any problems with rodents or insects. Having pest control is outstanding. The maintenance team is wonderful.I live by the freeway it is noise but, I can overlook that I have wonderful neighbors. Management is awesome.I also love the gym and all the swimming pools that we have cannot wait summer to get here.I do not have a pet but, I like that we have a play area for kids and a in fence park for pets.
Pilar Gomez
★★★★☆
I waited a little while before writing this review, but I wanted to take the time to share my experience. Santi was the person who assisted me during my move-in process, and I must say he was... Read More
I waited a little while before writing this review, but I wanted to take the time to share my experience. Santi was the person who assisted me during my move-in process, and I must say he was both pleasant and professional. I moved into apartment 811 in late July, which is very close to the freeway. The noise was a bit too much, so I requested to relocate to another unit. The office manager was kind enough to accommodate my request, and I was able to move to a new unit. While it’s still near the freeway, the noise is now minimal and tolerable.
Upon moving into my unit, I noticed some mold in the kitchen cabinets. The maintenance team came quickly to clean it up and applied a treatment to prevent it from returning. Overall, the apartment complex is very well-maintained and clean. I also appreciate that we now have a towing company that keeps things in order. It's clear that they take pride in keeping the complex looking its best. The maintenance team always responds quickly and the gentlemen are very polite and respectful.
One area for improvement would be the office staff's responsiveness. At times, I’ve waited 10 or more minutes before being acknowledged when entering the office, which could definitely be improved.
All in all, it’s a great place to live, and I’m happy with my choice of this apartment complex.
T Taylor
★☆☆☆☆
This was my second time here getting a quote for an apartment. First time for myself second time I recommended for a family member. Started out terrible there was no introduction just what are you looking for.... Read More
This was my second time here getting a quote for an apartment. First time for myself second time I recommended for a family member. Started out terrible there was no introduction just what are you looking for. I was extremely disappointed. I bragged on the past leasing agents so much and to start out this way wasn’t a good look. The continued question was what square footage are you looking for? The question asked to the person (Ethan) leasing was the lowest rent amount at this time for 1 bedroom. Simple question. He kept going around the question saying it varies on square footage. Reply okay what’s the piece range for 1 bedroom starting @ smallest square footage? Still no answer then he says that’s a loaded question. At this point he’s being extremely rude and very unprofessional. I proceed to ask what’s included if anything with the apartment. He ignores me and after a few minutes says nothing. I’m not sure how long he’s been working here but he definitely needs to be fired immediately. If this is what’s represented at these apartments I wouldn’t dare recommend going here. He actually came off racist. Again his name is ETHAN. It’s a No for me. He just ran off future residents
Kueen
★★★★★
I waited to leave a review after I got settled in. I moved in the beginning of October and have been pleased with my apartment. I moved from a place down the street that cost way more... Read More
I waited to leave a review after I got settled in. I moved in the beginning of October and have been pleased with my apartment. I moved from a place down the street that cost way more and had way less amenities as well as an extremely bad roach problem. Since I have been at the Arts, it has been the complete opposite! I love my apartment. The community is quiet and clean overall. I needed my garbage disposal fixed after I moved in and it literally was fixed early the next morning. I put the work order in like midnight the night before so the response is quick to fix any issues. My kids love the playground, haven’t had a chance to use one of the pools since it’s cold now, but we have 4 to choose from and cant wait to. My apartment has all wood floors and I love it! I have 3 toddlers and to keep our home clean is way easier without carpet. I haven’t seen any roaches thank God! A fly is about as bad as it gets. We have big walk in closets I could sleep in. The laundry room is attached to the balcony so it doesn’t take up the kitchen space or apartment space. My tubs are nice and not painted over like my old place. I can actually sit and take a bath. The sinks are beautiful look like they’re out of a hotel. My apartment is just perfect. Let me just say this is not a paid advertisement and I am a very harsh critic. I really just love this complex and my apartment. The only thing I can complain about but not really because these things don’t bother me is that we are located by the highway so you can hear traffic when sitting on the balcony and the neighboring complex does throw parties with very loud music But they do end by midnight with the loud music. Other than that, it’s a great place to live. Especially with a family. I do see occasional dog poop when I walk through the grass, but that is not the managements fault, but the owners of the pets. I signed with Cindy who was Amazing and suggested the apartment I got which I am so happy for, and Santi has been great with answering any questions I have. The staff all in all are very thorough and forthcoming with information. The treatment overall is 10/10 especially coming from a different complex that was not very forthcoming and seemed like they didn’t care unless it was about their rent payments. I did a shorter lease because I didn’t know if I would like it here, but now I am definitely optimistic for renewing 😊
JESSICA WILSON
★★★★★
While looking for a new home, I was very fortunate to run into Santos. From the moment I first spoke with him, he was welcoming and attentive. He listened for the things I was looking for in... Read More
While looking for a new home, I was very fortunate to run into Santos. From the moment I first spoke with him, he was welcoming and attentive. He listened for the things I was looking for in my new place and gave me options that would fit my needs. His professionalism made me feel as though I was dealing with someone who has delt with many other families like mine and wanted to make sure I was getting exactly what I needed. I don't offend write reviews like this but I was truly impressed. There are so many places that make you feel rushed or that you are interfering with their day. If you deal with Santos you are in good hands. I wish more people took the time and effort that he did. Unfortunately I was unable to make these apartments my home due to personal reasons but good customer service should be celebrated.