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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I have been living here for the past month and I absolutely love it! Everything is cleaned, everything is nice. Th pool is amazing, it smells clean all the time. I really love it. Assistant property manager... Read More
I have been living here for the past month and I absolutely love it! Everything is cleaned, everything is nice. Th pool is amazing, it smells clean all the time. I really love it.
Assistant property manager is the best and very responsive!
For things to improve i would say the door to get to the building of the parking lot closes abruptly and there are some stains in the concrete of the parking crash. Besides that I feel that I made the best decision in moving here.
Michael Finnimore
★★★★★
DeVaughn, the Leasing Manager, made the entire tour experience genuinely enjoyable. He was incredibly patient and thorough, taking the time to walk us through every detail and answer all of our (very specific) questions without ever making... Read More
DeVaughn, the Leasing Manager, made the entire tour experience genuinely enjoyable. He was incredibly patient and thorough, taking the time to walk us through every detail and answer all of our (very specific) questions without ever making us feel rushed or like we were asking too much. You can tell he really cares and knows his stuff.
So far, the whole process has been smooth and stress-free, which is such a relief when apartment hunting. I’m genuinely excited to move into my new place and start this next chapter!
Megan Granda
★★★★☆
Loved living here this past year. The building itself is stunning, with a central location that's very convenient. Maintenance was impressively fast, and the common areas were consistently clean. The staff of the building were great -... Read More
Loved living here this past year. The building itself is stunning, with a central location that's very convenient. Maintenance was impressively fast, and the common areas were consistently clean. The staff of the building were great - the head of maintenance always went above and beyond. Kendall at the front desk was exceptionally helpful!
While my decision to leave was prompted by a plumbing issue, the Alton handled it fairly and professionally.
As for minor drawbacks, the pool occasionally turns green in the summer, and the nearby area isn’t the safest (beware the nearby Kroger). The gym could use improvement; 1 of the 2 treadmills was often out of order. Additionally, traffic on Oak Lawn Ave is horrific.
Overall, while no place is perfect, I believe my experience at the Alton surpasses many other apartment buildings in the area.
Ryan Schultz
★★☆☆☆
First the manager Noah was really nice. But my lower score on the review is because i got approved. Then an hour later they said never mind. And they failed my background check. I was shocked cause... Read More
First the manager Noah was really nice.
But my lower score on the review is because i got approved. Then an hour later they said never mind. And they failed my background check. I was shocked cause this was impossible. I’m in then military. So I had to jump through hoops to finally get this hiccup on The Alton’s side fixed. They got my info mixed with someone else. They finally fixed it. And re approved me. I was back and forth on which floor plan I wanted as moving to a new place can be nerve wracking. I eventually in a few months in wanted to rent the Pent House. Then once I was re approved I was talking to the assistant manager asking for help and she just kinda got snappy. Saying she don’t know what I want, so she can’t tell me what I’m going to like. Second I got approved I felt her kindness went out the window. So I knew that was my time to back away. With THEIR hiccup they did not even apologize once. And refused to give any sign up fees back. So glad I walked away. Beautiful property though.
Sayde Smith
★★★★★
I have had a great experience living here so far! The staff is extremely helpful and easy to get in contact with. I love my apartment and the only time I’ve had to put in a maintenance... Read More
I have had a great experience living here so far! The staff is extremely helpful and easy to get in contact with. I love my apartment and the only time I’ve had to put in a maintenance request, they came out quickly! I also appreciate the resident events that are thrown here as well.