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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I’ve lived here for maybe two or so months now, but Brittany from the Leasing Office has been amazing. Ever since I’ve toured she has been nothing short of amazing. She is responsive, kind, helpful, everything you... Read More
I’ve lived here for maybe two or so months now, but Brittany from the Leasing Office has been amazing. Ever since I’ve toured she has been nothing short of amazing. She is responsive, kind, helpful, everything you want in a management of an apartment complex.
Becca jade
★★★★★
I have been here a year now and have no complaints! Leasing office is great and so helpful. I was thinking about moving but Grace helped me find exactly what I wanted here at the Shelby and... Read More
I have been here a year now and have no complaints! Leasing office is great and so helpful. I was thinking about moving but Grace helped me find exactly what I wanted here at the Shelby and will be staying here. Grace is so good with communication and will help you with anything you need! Can’t thank her enough for everything!
Blake Clevenger
★★★★★
I’ve lived here for just about 3 years, and the current office staff is superb! The apartment manager, Grace, is very present with residents needs and concerns. I’ve always enjoyed our interactions. I would definitely recommend this... Read More
I’ve lived here for just about 3 years, and the current office staff is superb! The apartment manager, Grace, is very present with residents needs and concerns. I’ve always enjoyed our interactions. I would definitely recommend this place to anyone that desires a clean and maintained apartment that is well managed.
Sage
★☆☆☆☆
If you’re looking for overpriced rent, broken promises, and a daily game of “Will My Car Still Be Here in the Morning?” — this is your place. The “Two-Story” Gym Yes, technically there are two floors. No,... Read More
If you’re looking for overpriced rent, broken promises, and a daily game of “Will My Car Still Be Here in the Morning?” — this is your place.
The “Two-Story” Gym
Yes, technically there are two floors. No, that doesn’t mean two floors worth of equipment. The upstairs has a couple of sad, broken machines, and if more than 2–3 people show up at once, you might as well leave.
Parking? More Like Tow-Truck Feeding Grounds
Management told residents we could park in visitor spots because there aren’t enough spaces. Then they let the predatory towing company they hired haul off our cars anyway. I was towed multiple times— once while being in visitor per their instructions once for “not being registered” after I followed their exact registration process. They even admitted the first tow was their fault, promised reimbursement, and… surprise! Never paid me back.
The tow trucks lurk around at 2–3 a.m. like vultures, and the leasing office’s “solution” to a full parking lot? Stay up until 3 a.m. and hope someone leaves.
Security & Cleanliness
Car break-ins are common. The elevator in Building 2 often has trash or smells like a public urinal. Trash piles up in stairwells. Loud music at 3 a.m.? No problem! Hallways reeking of weed? Management says “Not our issue.”
Management & Communication
Email them? They don’t respond. Need them in person? They’re “not available.” They change towing policies with vague emails that leave out crucial details like “Oh, by the way, you need to re-register your car or we’ll tow it again.”
Got AC problems? In the middle of a Texas summer, they left me with no air for 4 days. Their “fix” was a single tiny portable unit that couldn’t cool a closet, let alone an apartment.
This place charges premium rent for the privilege of broken amenities, zero security, and management that acts like residents are the problem. Even if you follow every rule, your car might still vanish in the night. If you value your sanity, your bank account, and your vehicle, run — don’t walk — away from this complex.
Jeff Woodfork
★★★★★
The management team here at Shelby at Northside has been nothing short of amazing. Very helpful and prompt. Makes the place feel very welcoming even before you get a chance to experience all the great well kept... Read More
The management team here at Shelby at Northside has been nothing short of amazing. Very helpful and prompt. Makes the place feel very welcoming even before you get a chance to experience all the great well kept amenities. Blessed to be able to call Shelby at Northside my new home.