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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Moved in February and currently still staying here, and i wish i explored more of my options before moving to these apartments. To start off, when first moving in my fridge was all moldy, I had to... Read More
Moved in February and currently still staying here, and i wish i explored more of my options before moving to these apartments. To start off, when first moving in my fridge was all moldy, I had to clean it myself !!
2nd issue was the lady that moved me in, she was absolutely not very helpful with anything, she never gave me heads up on the property or what the gate code was I had to personally ask her, which is crazy! I had paid for an app fee which was stated on my move in email, when moving in I asked the woman Diana who helped me move in about the app, she then stated, that the property didn’t have a app. A month later I end up finding out by another resident !!! we have a app called the loft app that I paid for but never once got told about it or can’t even access it, Ive tried calling about the app and getting access to it but every time I call they state I’m doing something wrong on my end but it’s an error on their end, and I’ve told them multiple times what the error is saying.
Maintenance men do what they can of course, but for a vacant apartment to be sitting with hella shit and trash out in-front for week now is absurd, mind you that vacant apartment has been their for months with trash sitting in it!!
big roaches walking - flying around the building like they own the place, trash all over the buildings floors. not once does maintenance ever go walk the hallways and clean at least do some of their job.
Whenever you call front desk they will let your phone ring and ring and won’t even answer till you keep calling, like damn just lazy and especially that Diana women, she needs to get re taught, my move in experience was horrible the worst wouldn’t recommend her to anyone..
Sydney is the nicest most sweetest person ever but when asking about the app over she can never help me with logging in which is crazy because she is the property manger from what I was told. it’s always I’m not doing something right when I’ve told her over and over it’s an error on yall end!!
Other then all this, property is All right not to much violence, always quite, they just need to step up on their cleaning and customer services!!
Chelsay Blake
★★★★★
I must say this experience was probably the best experience that we have ever encountered in all of our years of apartment searching and living. Ms. Lisa was our leasing agent and she went above and beyond.... Read More
I must say this experience was probably the best experience that we have ever encountered in all of our years of apartment searching and living. Ms. Lisa was our leasing agent and she went above and beyond. I literally mean above and beyond to help us and make this process as smooth and easy as possible. Lisa is very communicative, respectful, helpful and purely kind. I highly recommend this property and highly advise anyone looking to reach out to Lisa. The property is well maintained and clean. We are very pleased.
Jimena Martinez
★★★★★
We had a great experience with Lisa!! She was pretty awesome and well explained about the services you guys provide for your future residents. She welcomed us as in we were already home huge shout to her... Read More
We had a great experience with Lisa!! She was pretty awesome and well explained about the services you guys provide for your future residents. She welcomed us as in we were already home huge shout to her for helping my partner and I out onto getting our first apartment, and pretty fast about it too. We appreciate it so much ! 😊😊
tamia lavey
★★★★★
I had an amazing experience working with Lisaa during both the application and move-in process! She was incredibly helpful, responsive, and made everything feel smooth and stress-free from start to finish. Lisaa went above and beyond to... Read More
I had an amazing experience working with Lisaa during both the application and move-in process! She was incredibly helpful, responsive, and made everything feel smooth and stress-free from start to finish. Lisaa went above and beyond to make sure I had all the information I needed, and her professionalism and warmth really stood out.
The property itself is absolutely beautiful — from the well-maintained grounds to the modern interiors, it truly feels like home. I’m so grateful for Lisaa’s support and couldn’t be happier with my decision to move here!
LaToya PeTe
★★★★★
I was looking for a place and made the wrong turn. I saw Sansom Bluff apartments and stop bye, had a tour and love it. Lisa was awesome but couldn’t understand my writing. So I had to... Read More
I was looking for a place and made the wrong turn. I saw Sansom Bluff apartments and stop bye, had a tour and love it. Lisa was awesome but couldn’t understand my writing. So I had to tell her but she finally understood my writing. So I started my application and she told me the turn around was two weeks. But Lisa worked her magic and it was less than that. Thank you so much Lisa for being my agent..If your looking for a place please contact Lisa…