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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had an amazing experience with this company, especially with the community director, Melissa. The customer service was top-notch and the results exceeded my expectations. I highly recommend her to anyone looking for quality and excellent service.... Read More
I had an amazing experience with this company, especially with the community director, Melissa.
The customer service was top-notch and the results exceeded my expectations. I highly recommend her to anyone looking for quality and excellent service.
She assist me with the process of my application and was detailed about my apartment and everything went smooth and quickly.
Thank you for your excellent service and being professional through the whole process in ensuring I felt comfortable throughout.
Danny Ramirez
★★★★★
My stay at Residences at Medical was very good. The staff is super friendly and helpful. The maintenance team would come right away and promptly fixed any issues. The complex was quiet and well kept. Never an... Read More
My stay at Residences at Medical was very good. The staff is super friendly and helpful. The maintenance team would come right away and promptly fixed any issues. The complex was quiet and well kept. Never an issue with parking or loud noises. If they were a newer complex I would have stayed. Nothing wrong with the complex just ready for my next chapter. It’s bittersweet leaving as it has been my home for the last 2 years. The staff has been so good me from the very beginning. Thank you Kassidy and Melissa for making Residences at Medical feel like home.
Hadi Channaa
★☆☆☆☆
Maintenance work is 50/50. Sometimes they are quick and efficient. Other times, they don't finish a job. It took them 6 weeks to get me a new door after mine cracked so bad I couldn't lock it.... Read More
Maintenance work is 50/50. Sometimes they are quick and efficient. Other times, they don't finish a job. It took them 6 weeks to get me a new door after mine cracked so bad I couldn't lock it. I havent had a door number on my door for months. Gave up on asking.
Their payment portal is terrible and they have no flexibility. I set up auto payment twice. Both times it pulled money on the wrong date. I was charged a late fee, and when I called to explain and rectify the issue only a day later, they couldn't do anything about it.
The apartments are old and there is no grantee it will be clean when you move in. I've never had such a bad experience like this before. I'm exhausted and I definitely won't be renewing.
Windy Miller
★☆☆☆☆
Please don’t move here! They show you a nice and pretty model but the one you will move into will have bugs and mold, was there only a couple months and there were multiple shootings and drug... Read More
Please don’t move here! They show you a nice and pretty model but the one you will move into will have bugs and mold, was there only a couple months and there were multiple shootings and drug dealing in the parking lot. Check the good reviews are fake, they all only have one review so they were made to only make a fake review to bring up their ratings. Don’t do it you’re making a mistake!!!!
jonah benitez
★☆☆☆☆
I would strongly advise against moving into this apartment complex. From the moment I moved in, it was clear the unit had not been properly cleaned — it was absolutely disgusting. On top of that, there was... Read More
I would strongly advise against moving into this apartment complex. From the moment I moved in, it was clear the unit had not been properly cleaned — it was absolutely disgusting. On top of that, there was a serious cockroach infestation that made living here incredibly uncomfortable.
Maintenance is a constant issue. I had to submit a new maintenance request nearly every week, and response times were slow at best. Most concerning, there was a major flooding incident recently that took over a day to even be addressed, and now there’s visible mold growing because of the lack of urgency.
The management clearly does not prioritize residents' health or safety. Save yourself the stress and look elsewhere!