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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
HIGHLY RECOMMEND the services and professionalism at Landon Ridge. Not only was it a seamless process but it was a safe and friendly atmosphere. Nicole and the team will make you feel right at home. Ask for... Read More
HIGHLY RECOMMEND the services and professionalism at Landon Ridge. Not only was it a seamless process but it was a safe and friendly atmosphere. Nicole and the team will make you feel right at home. Ask for her and she will do her best to help you and your family. The maintenance team are amazing as well. Oh…and the pool is gorgeous!
Jaysen Muniz Sanchez
★☆☆☆☆
Update 25Jun2025: The manager Rony, reached out to apologize regarding her leasing agents failure to follow up in a timely manner and delays. In top of that, she mentioned she has spoken with the Regional Manager and... Read More
Update 25Jun2025:
The manager Rony, reached out to apologize regarding her leasing agents failure to follow up in a timely manner and delays. In top of that, she mentioned she has spoken with the Regional Manager and she granted me the “great offer” of Junes special of getting 2 free months of rent and apply them for my potential move in in July. I respectfully declined, I requested the $100 holding fee back since there is no way I can trust their empty words and fake promises. She said she will reached out to the accounting offices and send me an email yesterday (I am still waiting for the email). You can offer me 2 months free but so vague to just refund me my $100??? Another vague and false promise. Then reading through the reviews I found out this post (see attached image) of a similar situation. Should have read these reviews in the first place. It seems the apple doesn’t fall far from the tree.
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While The Residences at Landon Ridge Apartments may look appealing on the outside and boast new, modern amenities, my experience with the leasing office was deeply frustrating and disappointing.
From the start, communication was poor and full of misleading promises. After being encouraged to apply, I spent four days going back and forth with the staff—trying to get them to honor the originally promised rate. I paid a non-refundable $65 application fee, and a $100 holding fee, only to be strung along with vague answers and repeated delays.
Even after my application was “approved” according to Nicole (even when is not true since the system says is still processing) I never received the lease as promised. Both Nicole and Veronica assured me it would be sent and that they’d call me to follow up. Neither happened. Despite multiple attempts to get in touch, I’ve been left completely in the dark.
It feels like they lured me into applying just to collect a commission, with no real intention of following through. If this is the level of communication just during the application process, I can only imagine how difficult it would be to get support as a resident.
I strongly advise potential renters to proceed with caution⚠️
Shaee L
★★★☆☆
The apartments are gorgeous!! Ronnie was absolutely amazing throughout this whole process with me moving from north Texas, but I can tell I won’t be here long! I have children and our first day we’re already walking... Read More
The apartments are gorgeous!! Ronnie was absolutely amazing throughout this whole process with me moving from north Texas, but I can tell I won’t be here long! I have children and our first day we’re already walking on eggshells since we’re on the second floor. Of course toddlers play, but yeah after our year is up, We’re definitely leaving.
Elia Reyes
★★★★★
It's been about a year and I still really enjoy it here. From the beginning the leasing office staff are professional and very nice. Maintenance team is fast and friendly. Thomas, always has it resolved quickly,! I... Read More
It's been about a year and I still really enjoy it here. From the beginning the leasing office staff are professional and very nice.
Maintenance team is fast and friendly.
Thomas, always has it resolved quickly,! I caught him late one day after his shift was done to fix my a/c! He did it in 1 minutes... a great job! Thomas is supervisor of maintenance and he sets a great example! 👍
Rose Mabry
★☆☆☆☆
My friend and I were reviewing different rentals in the area to apply. We agreed on this location due to the proximity to employer. Unbeknownst to us if you apply and pay the credit application they also... Read More
My friend and I were reviewing different rentals in the area to apply. We agreed on this location due to the proximity to employer. Unbeknownst to us if you apply and pay the credit application they also request a $100 holding application fee that they do not refund even BEFORE your credit is even ran. Very rude customer service. Shady practices, do not recommend.