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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
When I called to ask a simple question to your leasing agent about a package delivery. I was met with rudeness and an unprofessional attitude. I understand that there are regulations in place regarding package acceptance, and... Read More
When I called to ask a simple question to your leasing agent about a package delivery. I was met with rudeness and an unprofessional attitude. I understand that there are regulations in place regarding package acceptance, and I was not challenging the rules—only seeking clarification.
I believe all residents deserve to be treated with courtesy and respect, and I felt that this interaction fell short of that standard. I would appreciate it if this matter could be addressed, as it reflects on the overall experience of living here.Gracie the manager is understanding but I hope you retrain your leasing agents to listen before reacting.
Pudi Yugandhar
★★★★★
I had a fantastic experience leasing an apartment at Preston Oaks. Alma from the leasing office was incredibly helpful, professional, and friendly throughout the process. She made everything smooth and stress-free, answering all our questions with patience... Read More
I had a fantastic experience leasing an apartment at Preston Oaks. Alma from the leasing office was incredibly helpful, professional, and friendly throughout the process. She made everything smooth and stress-free, answering all our questions with patience and ensuring we had all the necessary information. Her excellent customer service truly made a difference. Highly recommend Preston Oaks, and a big thanks to Alma for her outstanding support!
Tyra Gray
★☆☆☆☆
StoI’m saying that you’re pet friendly because you’re NOT!!!! I don’t even know why you say that you accept dogs up to 100lbs. What are you going to accept an oversized poodle🙄🙄 I get sick of seeing... Read More
StoI’m saying that you’re pet friendly because you’re NOT!!!! I don’t even know why you say that you accept dogs up to 100lbs. What are you going to accept an oversized poodle🙄🙄 I get sick of seeing the stereotyping of certain breeds stating they are aggressive. How is a Chihuahua not labeled as an aggressive?!! How is a laboratory retriever, not labeled as aggressive??? I’ve had my XL bully for seven years and never once has he ever attempted to growl, bark, etc. at anyone. He won’t even bark if someone knocks on my door I’m trying to find a decent place to live and pay a years rent upfront and too many of y’all discriminate against dog breeds
Vianey Parks
★☆☆☆☆
Worst renting experience ever. I had issues with someone parking in my reserved spot and the manager Gracie Marquez ignored our complaints for weeks, she would not pick up our calls, office would be closed randomly when... Read More
Worst renting experience ever. I had issues with someone parking in my reserved spot and the manager Gracie Marquez ignored our complaints for weeks, she would not pick up our calls, office would be closed randomly when it was just her and no other assistant or anyone working in the leasing office. Once we got a hold of her at the office she said those cars weren’t registered to any resident and she couldn’t do anything about it. I never once saw a tow truck at the property. I asked her why wasn’t that car being towed? And she said she didn’t want to tow people that could be nurses... Very unprofessional and gaslighting manager up until we told her we would report this issue to corporate. Then the vehicle stopped parking in my covered spot and days later there was damage being done to my vehicle. We didn’t feel safe living at Preston Oaks anymore and waited anxiously to not renew and LEAVE!!!
Emma Alcantar
★★★★★
Alma is a very wonderful office manager assistant and she took very good care of Emily and I during our application process and after please write her five stars.