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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
When I called to ask a simple question to your leasing agent about a package delivery. I was met with rudeness and an unprofessional attitude. I understand that there are regulations in place regarding package acceptance, and... Read More
When I called to ask a simple question to your leasing agent about a package delivery. I was met with rudeness and an unprofessional attitude. I understand that there are regulations in place regarding package acceptance, and I was not challenging the rules—only seeking clarification.
I believe all residents deserve to be treated with courtesy and respect, and I felt that this interaction fell short of that standard. I would appreciate it if this matter could be addressed, as it reflects on the overall experience of living here.Gracie the manager is understanding but I hope you retrain your leasing agents to listen before reacting.
Pudi Yugandhar
★★★★★
I had a fantastic experience leasing an apartment at Preston Oaks. Alma from the leasing office was incredibly helpful, professional, and friendly throughout the process. She made everything smooth and stress-free, answering all our questions with patience... Read More
I had a fantastic experience leasing an apartment at Preston Oaks. Alma from the leasing office was incredibly helpful, professional, and friendly throughout the process. She made everything smooth and stress-free, answering all our questions with patience and ensuring we had all the necessary information. Her excellent customer service truly made a difference. Highly recommend Preston Oaks, and a big thanks to Alma for her outstanding support!
Jade Sanders
★★★★★
Alma was incredibly helpful throughout the application process, and I’m very excited to live here! Fantastic staff, super easy process, and very quick!
Yax Nieto
★★★★★
She was great, helped us so much and she was way to nice to us and made sure we understood everything we needed to know.
Emma Alcantar
★★★★★
Alma is a very wonderful office manager assistant and she took very good care of Emily and I during our application process and after please write her five stars.