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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I can’t thank Kya enough for the amazing experience she gave me. She was kind enough to fit me in for a last-minute tour, and from the very start she was so welcoming and approachable. As someone... Read More
I can’t thank Kya enough for the amazing experience she gave me. She was kind enough to fit me in for a last-minute tour, and from the very start she was so welcoming and approachable. As someone searching for my very first home, I was a little nervous about the process, but she immediately put me at ease.
What stood out most was how willing she was to explain everything in detail—not just showing the space, but walking me through the application process, the leasing steps, and what I could expect along the way. She answered every question with patience and never made me feel rushed, which really helped me understand and feel confident in the process.
Kya’s professionalism combined with her warm attitude turned what could have been an overwhelming experience into an exciting and enjoyable one. It’s rare to meet someone who makes such a big step in life feel approachable, and I truly appreciate the time and care she showed me. If you’re looking for someone who is knowledgeable, kind, and genuinely invested in helping you find the right home, I couldn’t recommend Kya more highly!
Adrian Hern
★★★★★
I've had a great experience working with Dionne as a property manager. She's professional, responsive, and truly cares about the needs of tenants. Any issues or maintenance requests were handled promptly and efficiently, and communication was always... Read More
I've had a great experience working with Dionne as a property manager. She's professional, responsive, and truly cares about the needs of tenants. Any issues or maintenance requests were handled promptly and efficiently, and communication was always clear and courteous. Dionne made the process smooth from start to finish, and her attention to detail and commitment to excellent service really stood out. Highly recommended!
Jacob Hicks
★★★★★
I truly appreciate the professionalism and understanding shown by Dionne Mejia during a difficult personal situation. When I needed to end my lease early due to safety concerns, the management team acted promptly, respectfully, and with great... Read More
I truly appreciate the professionalism and understanding shown by Dionne Mejia during a difficult personal situation. When I needed to end my lease early due to safety concerns, the management team acted promptly, respectfully, and with great compassion. They communicated clearly, worked with me on the necessary documentation, and ensured the process was handled smoothly from start to finish. Their responsiveness and willingness to prioritize resident well-being speak volumes about their integrity and commitment to their tenants. I am grateful for their support and would recommend them to anyone seeking a community where management genuinely cares.
Yoselin Gomez
★★★★★
Although I’m still in the process of finding the right place, working with Dionne Mejia has already been such a positive experience. From the very beginning, she’s been welcoming, professional, and extremely responsive. She has taken the... Read More
Although I’m still in the process of finding the right place, working with Dionne Mejia has already been such a positive experience. From the very beginning, she’s been welcoming, professional, and extremely responsive. She has taken the time to answer all of mine and my boyfriend’s questions thoroughly and makes us feel confident that we’re in good hands. Her customer service truly stands out and she’s patient, attentive, and genuinely cares about helping people. I’m looking forward to continuing to work with her and would definitely recommend Dionne to anyone searching for a property manager who goes above and beyond.
Marvin Abiewa
★☆☆☆☆
If I could rate this property negative stars I would! I am an apartment locator, and I placed a client at Palo Townhomes back in April 2025. My client was approved, signed their lease, and moved in... Read More
If I could rate this property negative stars I would! I am an apartment locator, and I placed a client at Palo Townhomes back in April 2025. My client was approved, signed their lease, and moved in — yet to this day I have not received the locator commission that is rightfully owed to me.
I submitted my invoice as required, followed up multiple times by phone and email, and even spoke directly with the property manager. Each time the issue of the unpaid invoice was brought up, I either received no response, was hung up on, or was ignored. The manager in question is Dione.
This type of unprofessional behavior is unacceptable and reflects poorly on the way this property does business with locators. I am now forced to send a formal demand letter and, if still unpaid, I will be filing a complaint with the Texas Real Estate Commission (TREC) and pursuing small claims court to recover the commission owed.
I strongly warn other locators and industry professionals to steer clear of this property if you expect honest and timely payment for your work.