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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I originally applied to The Gramercy Apartments on 5/22/2025. My application was initially denied due to income verification—something I anticipated as a recent college graduate. However, a couple days later, I received a call from the leasing... Read More
I originally applied to The Gramercy Apartments on 5/22/2025. My application was initially denied due to income verification—something I anticipated as a recent college graduate. However, a couple days later, I received a call from the leasing office saying management had removed some of the original requirements and they could re-run my application. I agreed, and the application was reprocessed and conditionally approved.
The first leasing agent I worked with told me I would receive the lease agreement by the end of the day. It never arrived. The next day, I called to follow up and was informed that they couldn’t verify my income with a company I had listed. I explained that I had an official offer letter for my upcoming job in Texas and promptly submitted it.
After several days with no update, I followed up again and was told they still couldn't verify my employment. On 6/4/2025, I provided my direct recruiter’s contact information. I waited a few more days with no response. On Friday, I followed up again and was told the issue would be escalated and that someone would call me back. I received no callback that evening, nor over the weekend. On Monday, I attempted to contact the leasing office and agent all day with no success.
Finally, on Tuesday (6/10/2025), I was able to speak with someone. A new leasing agent told me they would call me back within the hour. The Assistant Property Manager later called to inform me that I had been declined. While I understand that outcome, the entire process took over three weeks—with no clear communication or transparency. I could have applied elsewhere during that time and potentially already secured housing. Now, I’m out $260 and will have to spend an additional $275 to apply for new apartments—many of which are now priced higher due to the delay.
To make matters worse, the system continuously changed my move-in dates and unit number without notifying me. The entire experience was deeply frustrating and mishandled at multiple levels. If you're a recent college graduate, even with an offer from a top financial institution, I strongly caution you to reconsider applying here. The lack of communication, accountability, and professionalism is unacceptable.
Jonathan Burnett
★★★★★
Update. Wow, coming up on a year. I can't believe how it's flown by. I still feel as if I live in a resort. The office staff are amazing. Thank you Dylan for always being my advocate.... Read More
Update. Wow, coming up on a year. I can't believe how it's flown by. I still feel as if I live in a resort. The office staff are amazing. Thank you Dylan for always being my advocate.
This is a safe enclave to get away from the city, but enjoy being close to everything.
The maintenance team is great. Prompt, polite, clean, and fix it the first time!
I didn't think this would be such a big deal, but I have fallen in love with the door side trash pickup! No nasty gross dumpsters, no walking a mile with leaky tearing bags of trash, just a simple place it outside my door.
The new manager is kicking it getting improvements. I appreciate it, as I think of this as my home, not some ratty apartment that I call a crash pad.
Update. Six months have flown by. By this point you realize all of the hidden problems of a new home. None! Quite. Great neighbors. Clean. Excellent parking. Utilities and fees lower. AC is amazing. Dylan, in the office, has been amazing. Very responsive. When I had a question he actually came to my apartment. I'm truly blessed to call this home.
Amazing!! I spent my first night in the apartment and fell in love. Stunning, clean, easy, staff that are beyond!! From viewing the apartment to the leasing process to the move-in, this has been a five-star experience. Last night I slept like I was in I was in a luxury resort! Don't settle for a crappy apartment, settle for luxury at an incredibly great price!
Sirena Childress
★★★★★
I had an amazing apartment tour at Gramercy at the Park, and I have to give a big shoutout to Brenna F! She was absolutely awesome — incredibly knowledgeable about both the property and the surrounding neighborhood.... Read More
I had an amazing apartment tour at Gramercy at the Park, and I have to give a big shoutout to Brenna F! She was absolutely awesome — incredibly knowledgeable about both the property and the surrounding neighborhood. What really stood out, though, was her personality. She was kind, personable, and had me laughing the whole time. Touring apartments can sometimes feel stiff or rushed, but Brenna made it fun and informative. If you’re considering Gramercy at the Park, I highly recommend booking your tour with her!
Ford L
★★★★★
I had the pleasure of working with Brandon during the leasing process, and everything went incredibly smoothly. He was helpful, responsive, and made sure all my questions were answered. If the level of service throughout my time... Read More
I had the pleasure of working with Brandon during the leasing process, and everything went incredibly smoothly. He was helpful, responsive, and made sure all my questions were answered. If the level of service throughout my time here matches the experience Brandon provided, I’ll be more than satisfied.
Christian Bowers
★★★★★
I've lived at Gramercy on the Park since March of 2019 and I am moving May 2025. I've enjoyed my time living here, and would recommend it. There are the same problems that are encountered in any... Read More
I've lived at Gramercy on the Park since March of 2019 and I am moving May 2025. I've enjoyed my time living here, and would recommend it.
There are the same problems that are encountered in any apartment complex. Tenants not cleaning up after or minding their pets, the occasional rude or loud neighbor, drivers clipping the gates and knocking them off the tracks (I've witnessed this with my own eyes more times that I imagined I would but the complex fixes it every time). However, these things happen at every apartment I've lived at and the staff here does rectify it if it's something they can.
Office staff has always been courteous and fair when I've needed something, and maintenance has been responsive the few times I've needed to call. There have been a few management changes over the time I've been here, and some policy changes along with that, but recently it seems they've started to do a lot of maintenance and improvements to the property.
If I was doing it all over again I would absolutely consider living here again.