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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Got scammed for our application fees. They have apartments listed as available to apply for on the website but they do not offer refunds - even in the case that the apartments listed are not actually available... Read More
Got scammed for our application fees. They have apartments listed as available to apply for on the website but they do not offer refunds - even in the case that the apartments listed are not actually available for rent. Used the situation to try to move us into a more expensive apartment than what is listed and then kept the application fee for the unit we applied to. Prices are low but they are making up for it, we should’ve read the other reviews before applying. Jaden was very kind and apologized for the mistake, until we asked for her help resolving the situation. She said that she would try to do many things for us to make up for their mistake until 3 days later she finally told us nothing would be done, and that they would be keeping our money. It’s bad business to tell your applicants that it’s their fault that they applied, but that’s what we have here. (The A1 that we got scammed on is still listed today even though it is not available. They told us that it was available, allowed us to tour it, and then kept our money. Be careful.)
Edit to add: I am not surprised to see a response trying to clean up the PR of this situation while not righting the situation in any way, but I would like to use this opportunity to use your reply to show others that this is the kind of response that you will get after you have been stolen from. A representative will lie about the situation surrounding your application and then confirm that they do, in fact, have the right to steal from you. Unfortunately, others will likely only see this when it happens to them.
Sherri Shoff
★☆☆☆☆
The worst rental experience I have ever had. They charge you a fee every month for you to PAY your rent. Yes you heard that correctly. You have to PAY a fee to PAY your rent! You... Read More
The worst rental experience I have ever had.
They charge you a fee every month for you to PAY your rent. Yes you heard that correctly. You have to PAY a fee to PAY your rent!
You pay your water bill to the management company and it is highly inflated. I am one person with no washing machine in an 900 sq ft apartment & I’m only home a few days a week; yet my water bill is almost $100 every month. That is just for water, you also have to pay trash & pest control separately. (though my apartment has never had pest control service in the year I have lived there)
The customer service is lacking and rude at times. The pool was closed most of the summer and when it did open it was in poor condition. The dumpsters are always over flowing which causes a terrible smell & flies around my unit.
This is only a small portion of the complaints & issues I have had with them.
Do NOT lease here.
Harrison Zerbe
★☆☆☆☆
Was told an apartment was available at the time of touring, was later informed they messed up and the apartment actually was not already available that morning on a Thursday. Applied for the apartment on Friday, and... Read More
Was told an apartment was available at the time of touring, was later informed they messed up and the apartment actually was not already available that morning on a Thursday. Applied for the apartment on Friday, and was informed on Saturday of the error that the leasing office made. Was told they would figure something out for us and we would be called.
I had to call personally, 2 hours before they closed to be informed there was nothing they can do, and they refuse to refund the application fee.
Lisa Valentine
★☆☆☆☆
We had a appointment to view an apartment last friday 4/11 @ 1:15 We drove an hour to get there and arrived to a locked office with that. The note that said they'd be back at 1:40!... Read More
We had a appointment to view an apartment last friday 4/11 @ 1:15
We drove an hour to get there and arrived to a locked office with that. The note that said they'd be back at 1:40!
We waited nearly thirty minutes.
Then decided to leave.
We passed the leasing agent on the way out who was giving someone else a tour!!! That was supposed to be us!
When I asked about it, she was extremely hostile, dismissive, and angry. She refused to give me her name as well.
I'm glad we encountered her before we moved in.
She even threw her hand up, turned her back and walked away from us.
Very unprofessional and a good tell, as to what you will expect at this place, i'm sure.
chenoa rankin
★★★★★
Ima just say I’m going on 3 years here and I have not moved because I’m happy here. It’s well up kept and quiet. I like the location the staff is friendly and most of all the... Read More
Ima just say I’m going on 3 years here and I have not moved because I’m happy here. It’s well up kept and quiet. I like the location the staff is friendly and most of all the maintenance gets the job done. Every work order I’ve put in it has gotten done within a week. If it was an issue Nikki would reach out to me and let me know exactly what’s going on and when it will be done. That’s what I also love here is the communication. I would recommend this property to anyone looking for a new home. 🏠❤️