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This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Living here feels like starring in a reality show called “How Much Can You Tolerate?” The elevator is a running joke—it’s out of service more than it’s operational. If you live above the second floor, congratulations, you’ve... Read More
Living here feels like starring in a reality show called “How Much Can You Tolerate?” The elevator is a running joke—it’s out of service more than it’s operational. If you live above the second floor, congratulations, you’ve unknowingly signed up for daily stair climbs. Hope your knees are ready.
The units? Mediocre at best. My dishwasher has been dead on arrival since move-in. I’ve submitted multiple maintenance tickets, but at this point, it’s just a glorified cabinet. A kitchen prop. A hollow symbol of broken promises.
Now, let’s talk about maintenance—they’re the only bright spot here. They respond quickly and do their best, but let’s be real: they’re clearly working with duct tape and a prayer. The real issue? Management. Completely checked out. It’s as if their strategy is to ignore problems and hope tenants either fix things themselves or get too tired to complain. Spoiler: we’re tired.
If you’re considering moving here—don’t. This place is a masterclass in poor property management, unmet expectations, and creative ways to disappoint residents. Do yourself a favor and keep looking. You can absolutely do better.
Sequins and Sales
★☆☆☆☆
UPDATE NOW THAT IVE MOVED OUT: Even though they include a ~$70 “LeaseLock” fee PER MONTH that was allegedly for incidentals once you move out, they’re now saying I made over $700 worth of damages to my... Read More
UPDATE NOW THAT IVE MOVED OUT: Even though they include a ~$70 “LeaseLock” fee PER MONTH that was allegedly for incidentals once you move out, they’re now saying I made over $700 worth of damages to my apartment. I was featured on Apartment Therapy. I now have people from Paul’s HOUNDING ME weekly, and then getting verbally aggressive because I’m angry whilst explaining that mold, being robbed, and retaliation from the complex isn’t enough to get the charges dropped. I’ve told them to send me to collections. I’ll be reporting them to the BBB as well.
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New management (past month or so) is the worst I’ve ever dealt with (and I’ve both worked as a leasing agent & lived in 4+ apartments).
They decided to randomly start towing people when they took over management about a month ago and towed multiple residents.
My car was registered. They didn’t even warn us to double check beforehand and since it’s never been an issue the prior two years, we never got a warning and weren’t prepared.
Then, this past week, we find out that the prior management hadn’t contacted my partner about leasing his unit out after his lease was up this month, and basically told him last Monday he has a week to leave.
The reason he called was because his social security # was stolen and he cannot currently access his bank accounts, credit cards, or social security # and he wanted to see what his options were.
They wouldn’t work with him AT ALL on paying this next months rent and re-signing his lease (finding him a new unit (10+ are listed online rn) allowing us to get a 2B/2B, me paying his rent for a month, etc.) due to wanting a “less difficult resident” which in my opinion means “not brown.”
He’s had on-time payments, remained calm and kind the whole time, and it didn’t matter. When I told the manager she has single-handedly ruined our lives this morning (he’s driving 10 hours back to GA today to live with his parents because his accts and credit are frozen rn and so can’t even apply and find anywhere new bc Texas has an over 2-week waiting period for SS) she said “have a great day!”
Let’s also bring in the: constant issues of mold I’ve had since I’ve moved in that haven’t been fixed, the shooting that occurred last year IN THE BUILDING, dog pee and sh*t all over ALL THE TIME (including the elevators), the gate to the garage literally always being broken (seriously, what am I even paying for), a package that I had stolen ON MY RING CAMERA with NOTHING done about it….the list goes on.
They DO NOT care about their residents here. DO NOT sign a lease. And DO NOT live at a community managed by Paul’s.
I will say the ONLY positive is maintenance. They are so so kind and sweet. I love y’all!! And the nice leasing agent in the office. She’s been through like 4 management changes in a year and is always so helpful and kind. AND just had a baby. The rest of management needs to take notes on empathy.
Photos show: empty bottom parking lot at night with everyone home (there wasn’t a reason to tow at all except to be a jerk), person stealing my package, mold that comes back no matter how many times they “bleach” it and “clean my vents.”
Ronn Tott
★☆☆☆☆
If you’re looking into moving here? Don’t even waste your time. Since I moved here, the gates RARELY work. They’ve been open now for at least a week or so and no update has been given. My... Read More
If you’re looking into moving here? Don’t even waste your time. Since I moved here, the gates RARELY work. They’ve been open now for at least a week or so and no update has been given. My truck had gotten tampered with due to the gate issue. The elevators have been doing ok recently but sometimes one or a few will stop working. Also, got fined for having a hookah and the hookah hadn’t been used in months but one of the apartment front office staff claimed they smelled smoke coming from the hookah as if the hookah was lit.. plenty of people smoke in this apartment but wanted to charge me a fine bc the hookah was SET UP! It wasn’t lit or anything of that sort. All in all, it’s better options than paying for “luxury living” at these apartments. To top it all off, been having issues with the clothes dryer not drying properly. It takes AT LEAST 3-5 cycles to MAYBE get the clothes dry. This has been going on for months and we’ve been through 2 dryers at this point. Every dryer we received were old and definitely outdated. Maintenance does respond quickly. Office staff are meh. Helpful when it’s about your money but other times.. yeh. Better options out there for sure
Enjone Cross
★☆☆☆☆
Do not rent here!! Worst experience I’ve ever had. Elevators are always broken. Dog poop on stairs ALL THE TIME. A maintenance call took 3 weeks to complete. When I moved in ceiling fans hadn’t been cleaned.... Read More
Do not rent here!! Worst experience I’ve ever had. Elevators are always broken. Dog poop on stairs ALL THE TIME. A maintenance call took 3 weeks to complete. When I moved in ceiling fans hadn’t been cleaned. The stove was damaged, bathroom cabinets damaged, bathroom mirror damaged. I filled this in on the move in inspection and NOTHING was fixed the whole year I was there. I was charged 2 cleaning fees after in cleaned the unit. Below is how I left it and was still charged $250 total for cleaning. To be honest I’m not paying because they charge a fee when you move in that is not refundable. Not only do they keep this fee but charge you on top of it when you leave. This is a low budget building. I thought there was a view which they sold me on when I moved it but a company built a parking structure blocking ALL of downtown. I was told it wouldn’t when I saw construction. I’m happy it’s over good place if you are 18-21 starting out.
Maddy Ramos
★★★☆☆
What a wonderful experience! I took a quick tour of this place and just fell in love! The staff was very friendly, warm and inviting, (not as pushy as the other places or careless) the amenities are... Read More
What a wonderful experience!
I took a quick tour of this place and just fell in love! The staff was very friendly, warm and inviting, (not as pushy as the other places or careless) the amenities are amazing, especially the sky deck which views the whole skyline of downtown Dallas. The building is super clean and new, they have security systems in every unit, and apartment units are just beautiful and amazing for the price! I just had to live here! The application experience was very easy and straightforward, and if you have any questions, they will answer them. I cannot wait to move in!
UPDATE:
I will say this, I LOVE my apartment unit. Most of the staff are pretty awesome and nice!
However, there is a lot of crime in the apartment complex. Motorcycles, car wheels, bikes, complex tv's, even CARS (including ours) have been stolen from this place. The garage gate seems to be broken or damaged due to cars being stolen, and recently, they haven't been notifying us any more about the constant broken garage gates.
This is a very pet-friendly apartment, so expect irresponsible dog owners that don't pick up after their pets and dried dog piss in the hallways. (Which seems like the staff, or whoever, cleans up the mess once a week or so)
The package concierge is pretty great coming from an apartment complex without one. However, USPS, Amazon, or any carrier can mess up sometimes and you can get someone else package.
The gym/fitness area and grilling areas are awesome and clean whenever we use it. Don't know much about the pool area.
Overall, again, I love my apartment unit. Not everything is the staff's fault, just wish they can communicate with us better about the issues that keep occurring in the complex.