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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I’m moving into Encore at Hometown, and Tiffany from the leasing office is one of the biggest reasons I chose this community. From day one, she’s been incredibly responsive, organized, and quick to get things done. She... Read More
I’m moving into Encore at Hometown, and Tiffany from the leasing office is one of the biggest reasons I chose this community. From day one, she’s been incredibly responsive, organized, and quick to get things done. She made the entire leasing process smooth and stress-free, always following up and keeping me informed every step of the way. Her professionalism, kindness, and attention to detail truly set her apart, and I’m so grateful for all her help in making this move such a positive experience. Thanks Tiffany!
Dei’Leese Payne
★★★☆☆
I moved in this August and felt the process was rushed. The apartment was not thoroughly cleaned, several items (including both toilet seats) were broken, and I did not receive the move-in gift bag others mentioned. I... Read More
I moved in this August and felt the process was rushed. The apartment was not thoroughly cleaned, several items (including both toilet seats) were broken, and I did not receive the move-in gift bag others mentioned. I was also mistakenly charged prorated rent and renters insurance for August on the following month’s bill, even though I had already paid it at move-in. Thankfully, I could afford the error, but that kind of mistake could be a major issue for others. Be prepared to make a lot of maintenance request.
On a positive note, Cheyenne was wonderful and the main reason I chose to move here. However, the leasing agent who handled my move-in seemed rushed and even forgot to return our keys after the tour due to having a move in. Hopefully, things improve going forward.
Haley Oakes
★★★★★
We love our home! We have lived here almost 4 years and couldn’t imagine living anywhere else during this season of becoming parents. The current administrative staff help to make it feel safe and comfortable living here.... Read More
We love our home! We have lived here almost 4 years and couldn’t imagine living anywhere else during this season of becoming parents. The current administrative staff help to make it feel safe and comfortable living here. They are so nice and very attentive to our needs. This community has been such a blessing!
Taylor Davis
★★☆☆☆
I lived at Encore at Hometown for a year and not once did the front office answer the phone or return a call—not once. If you need to speak with someone, plan to show up in person.... Read More
I lived at Encore at Hometown for a year and not once did the front office answer the phone or return a call—not once. If you need to speak with someone, plan to show up in person. Noise complaints, especially from incessantly barking dogs, go completely unaddressed. The gym doors are never secured, which means anyone can enter at any time, day or night. On more than one occasion, there were unhoused individuals sleeping in the gym. When management asked me to file a report personally, I was uncomfortably confronted by the person trespassing.
The positives? The maintenance team. They are kind, responsive, and trustworthy—truly the highlight of living here. I also had great neighbors and generally felt safe, but that sense of safety came from the community, not from the front office.
Despite leaving my apartment cleaner than I found it, I still received only half of my deposit back with no clear explanation. Overall, I would not recommend this property unless management undergoes serious improvements.
Melissa Price
★★★★★
So far so good here at Encore. Location is perfect, amenities (although a pickleball court would be nice🤗) are great, clean and inviting. We had a misunderstanding about our apartment choice which was totally my fault but... Read More
So far so good here at Encore. Location is perfect, amenities (although a pickleball court would be nice🤗) are great, clean and inviting. We had a misunderstanding about our apartment choice which was totally my fault but they were willing to allow us to switch to a different apartment if we wanted to even after signing the lease. We had a nice little welcome basket waiting for us upon Move in as well which was awesome and had some much needed items in it. Tiffany in the office has been great. Before as well as after signing the dotted line which in my experience has never been the case with other apartments. They had the Easter Bummy come out, had a picture prop set up as well as an Easter egg hunt for the kiddos. I give Encore and Tiffany 5 plus stars ⭐️