Eleven West

2235C Property ID

597 SqFt Size

1 Bedroom

1 Bathroom

$1,055

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Eleven West

$1055 - $1660

12136 US-90

1 - 2 Beds
1 - 2 Baths
597 - 1137 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
1 Bedroom	$1055	597 Sq. Ft.
2 Bedroom	$1660	1137 Sq. Ft.

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Reviews

Rating: 4.2 / 5

★★★★☆

Reviews: 139

Jenny Pham

★★★★★

I had an amazing experience from start to finish! From the application process to move in day! Everything was smooth! Mandie, Gabby and Dee have made me feel welcomed and are the best! I can’t thank Dee... Read More

Taylor Fisher

★★☆☆☆

We’ve been living here for two weeks and I’m not happy so far. I leased from out of town, and the approval process took way too long. I was stressed and even at move in, the person... Read More

We’ve been living here for two weeks and I’m not happy so far. I leased from out of town, and the approval process took way too long. I was stressed and even at move in, the person helping had me show them a copy of the lease on our side cause she didn’t have her own copy to be able to process our move in. We also had to schedule a time to pick up keys, I called and let them know we would be roughly 20 minutes late due to traffic and when we arrived no one was in the office. No one came until at least 25 minutes later, and when we sat down I let the person know we needed to move quickly cause our movers were supposed to be there in 10, it took almost 40 minutes past that moment before we got our keys. Even after asking multiple times, there was no sense of urgency and I was so scared our movers would cancel since they couldn’t start on time - luckily they didn’t. At move in, I got a badly cut key that almost never worked, we also got the wrong gate code, and that cause issues with our movers and food delivery on move in day. The apartment itself is fine, not in great shape. I was upset that it wasn’t very clean upon move in, our feet were coming up black walking around. And with a toddler who likes to eat anything they find on the floor, I expected it cleaner. Front office response? The cleaning crew doesn’t scrub the floors. No accountability. There were dark patches on our ways, random orange spots on walls and outlets, unpatched holes or holes that were patched but left untextured. Cracks in walls above door frames lead me to believe the foundation isn’t great either. For what we pay I honestly expected better. Upon move in our washer wasn’t filling with water, I called to let the office know since we hadn’t turned in our paper yet as we were still unpacking - was told nobody could come until Monday due to low staff. Monday comes, I turn in my paper and ask about repairs - they can’t give me a timeline. Eventually a week has gone by since we moved and nobody had come to check on our multiple repairs. I think they didn’t put in our repairs so, I put in my own maintenance request. They eventually start marking work orders complete before stepping in our apartment. And when the guy finally did come, he informed me they ordered a part for my washer and we have to wait for it to come in. Nobody has looked at my washer to even confirm the problem - and it’s not been two weeks since move in and still no working washer! Mind you, we pay to rent the washer dryer in our monthly payments. And despite not having a washer we pay on not working for two weeks, there’s been no mention of compensation or discount to the fee we pay. The thing that takes it over the top for me is the pests. I’m from Texas, and this is more than a seasonal issue. Just looking at two walls, I have seen over 35 wasp nests. From my balcony alone, I can see 16. Though complaining - the front office says they won’t put anyone on ladders. When I requested a proper team be brought in to handle the insane number of nests, they said theyd basically look into it but that the current team can’t do anything about the nests but can spray our personal balcony. It’s been sprayed twice now, and has made the wasps more angry! We can’t go on our patio as the wasps are already flying at our windows, staring us down. It’s insane, the complex definitely has over 100 nests just based on the number I see on just two walls!! So unless you like a deadly amount of wasps everywhere, non working appliances that aren’t fixed timely, and a decent apartment - come on down! I’m honestly not impressed and starting to run out of clothes - please fix my washer already Oh yeah! Forgot to add that wifi is so bad that we can’t even get our ring camera that comes with the apartment to connect to the internet. Kicked out of games and endless lag.

Alexandra Lanoce

★★★★★

Working with Mandie was an absolute relief and a genuinely positive experience! Her warm demeanor, attentiveness, and ability to communicate clearly made every interaction smooth and productive. She exemplifies the qualities of an ideal customer service representative—professional,... Read More

Kevin Rodriguez

★★★★★

I moved to SA in 2023 from NYC not knowing what to expect and not having toured the apartment myself. Upon arriving here back in 2022, Dee, the manager was amazing. She made sure I had a... Read More

Raquel Hinojoza

★★★★★

We have just signed our 3rd lease here and we opted for a 15 month lease this time. We are truly comfortable here and the changes that the new company made after taking over has been great.... Read More

Eleven West

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Eleven West

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