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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I am writing this review to help others. I am currently stuck in a lease. I just moved in this apartment complex on April 1, 2025. It is April 11, 2025. Upon moving in, there are missing... Read More
I am writing this review to help others. I am currently stuck in a lease. I just moved in this apartment complex on April 1, 2025. It is April 11, 2025. Upon moving in, there are missing blinds in our second bedroom. My dishwasher does not start although brand new. They will not provide me an ETA of when they will fix the dishwasher or provide the blinds that should have been here upon move in. They still have not provided my mailbox key and will not provide an ETA of when they will arrive.
This is a typical task that should be completed before a tenant moves in. It is also typical for one to do a walk-through of an apartment and make sure all appliances work and all missing items are replaced before the tenant moves in.
Additionally, the way they keep their property is absolutely filthy. Please see photos of how they keep their dumpster and their pool area. The people in the office are not very helpful, they do not provide answers to questions and they often appear highly confused. I am reaching out to the property management company, and the person who owns this complex for resolution. Please do not be silly like I was & become a tenant here. I was so excited to move in here! It makes a huge difference when you have competent and willing staff members to assist on your property.
Karthikeyan Thanikachalam
★☆☆☆☆
Warning: Avoid Devi Apartments @ Valley Ranch, Irving, TX — Extremely Poor Management and Service One of my friends recently moved into Devi Apartments at Valley Ranch, Irving, TX (just last weekend), and the experience has been... Read More
Warning: Avoid Devi Apartments @ Valley Ranch, Irving, TX — Extremely Poor Management and Service
One of my friends recently moved into Devi Apartments at Valley Ranch, Irving, TX (just last weekend), and the experience has been nothing short of a nightmare from day one. Despite repeated follow-ups, the management has failed to address several critical issues:
Severe Water Clogging & Flooding: A clogged pipe has been causing water to overflow from the kitchen drain, frequently flooding the floor. The maintenance team acknowledged that a third-party plumbing service is needed but provided no timeline. As of today, parts of the kitchen and living room have been flooded again.
Non-Functional Dishwasher: The dishwasher isn’t working and, according to the staff, is under warranty and due for replacement. Yet, no replacement timeline has been provided.
Broken Garage Door: The garage door won’t close due to a mechanical issue. Once again, management has failed to communicate any expected resolution time.
As a result, my friend hasn’t been able to cook, use basic appliances, or even enjoy a clean living space for an entire week. This has caused immense inconvenience and stress.
A basic question to the management: How can you hand over an apartment without completing a proper inspection or ensuring livable conditions?
Extremely disappointed with the service and lack of accountability. Strongly recommend staying away from this property.
Kiara
★☆☆☆☆
Worst apartments I’ve ever lived at! Management sucks! Nothing ever gets resolved! Been dealing with a ton load of roaches, mold stains/ smell and rats all over. When I put a maintenance request noone came to look... Read More
Worst apartments I’ve ever lived at! Management sucks! Nothing ever gets resolved! Been dealing with a ton load of roaches, mold stains/ smell and rats all over. When I put a maintenance request noone came to look at it until 2-3 weeks later after the fact that I had to go in person to discuss it. At that time i spoke to Chelsey about it. She didn’t seem to care about my concerns, would just stay quiet and even had the audacity to tell me to lower my voice so others didn’t hear my complaints . Ummmm excuse me. Who wants to live in an unsanitary place. To top it off my package was stolen from the mail area, I send Chelsey and email with regards to the situation and so she can send an email to the community and no response or action taken. She doesn’t care to help or address situation when it’s a problem. Why switch management when it’s even worse than the first. Grateful our lease is almost up but fair warning trying to move into these apartments. I’d take a hard look and ask questions to residents in the area because for a fact I know I’m not the only one dealing with roach infestation.
alicia zamorano
★★★★★
Chelsey is absolutely amazing property manger she is very help full and there maintenance team is wonderful at what do also Devi has amazing amenities loving the upgrades on property
Claudia
★☆☆☆☆
Good Apartment, But Cooling System Needs Serious Attention I've really enjoyed living in this apartment—it's spacious, has beautiful high ceilings. However, one major drawback has been the air conditioning system. Because of the high ceilings and poor... Read More
Good Apartment, But Cooling System Needs Serious Attention
I've really enjoyed living in this apartment—it's spacious, has beautiful high ceilings.
However, one major drawback has been the air conditioning system. Because of the high ceilings and poor insulation, the small AC unit currently in place struggles to keep up during the summer months. I’ve had to run it nearly non-stop just to maintain a livable temperature, which has pushed my electric bill to around $400 a month. That’s a significant financial burden for something that should be standard comfort.
This issue really impacts the overall experience of living here. I believe that upgrading to a more efficient, properly sized HVAC system would make a huge difference—not just for me, but for many residents in similar units. It would improve tenant satisfaction and likely reduce long-term maintenance costs related to overworked AC units.