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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
You’ll never seeing your deposit. Got my apartment professionally cleaned not leaving a single spot yet they charge me as if a left behind dirty barn, $200. These pics I am attaching below is how I left... Read More
You’ll never seeing your deposit. Got my apartment professionally cleaned not leaving a single spot yet they charge me as if a left behind dirty barn, $200. These pics I am attaching below is how I left the apartment before I handed in the keys. When I called to protest the charges they refuse to talk on the matter over the phone and only provided me an unmonitored email address from which I never got a response. The only thing I didn’t clean was the oven interior: the thing is a 100 years old. Thankfully I got the pictures so they wouldn’t spew lies about the condition of the apartment. Oh btw, these apartment are ooooooooooold. The floor vinyl is separating and the roof is collapsing into the apartment. Do yourself a favor and avoid this place like the plague.
TheSaltySlug87
★☆☆☆☆
I had a raccoon family living my in ceiling for months before I moved. Part of the ceiling was damaged from water and they dug a hole through the ceiling and LEGIT reached into my apartment. The... Read More
I had a raccoon family living my in ceiling for months before I moved. Part of the ceiling was damaged from water and they dug a hole through the ceiling and LEGIT reached into my apartment. The video is the worst it got, I almost grabbed the thing. The office didn’t do anything when sent this video so good luck getting anything else fixed from them.
Also super unsafe location, had multiple people around breaking into cars, swat team arrested someone early one morning, their flashbangs woke me up, and the neighbor kids would throw rocks in the parking lot nearly hitting peoples cars. Good luck with the front gate working for more than 6 months as well.
The foundation of all the buildings are also slowly sliding into the trash polluted creek behind the apartment.
I would really look elsewhere, I worked at The Village across the street and they have similar apartments for the same price. Save your money and time and avoid this place.
Nicolas Trejo
★☆☆☆☆
When we moved here back in the summer of 2023, everything was great. The first management team was great, always fast in acting on a request for maintence. After, they left around the start of 2024, everything... Read More
When we moved here back in the summer of 2023, everything was great. The first management team was great, always fast in acting on a request for maintence. After, they left around the start of 2024, everything has went downhill. We moved into a loft in the summer of 2024, the first few months were fine. Toward the end of 2024, we started having a mice/rat issue. We would find mice/rat poop droppings in our pantry. We have put multiple request and still they can’t seem to fix the issue. They have sent pest control but, supposedly they couldn’t see any entry ways for the mice/rat. The next day, we found a bag of chili powder ripped with mice/rat poop around it. Since then we can’t keep any bread items or food items in our pantry. We had to buy a big storage tub with a lid to store those items. Recently now, they have started having water issues and it’s very frustrating getting home from a 12 hour shift and not being able to shower. The maintence guys are great people, no issues with them, I had to throw that out there. Overall, we will be moving ASAP once our lease is up. I would not recommend living here.
Cayla Guerra
★★☆☆☆
I would recommend doing more research before moving here. The management is never actually around—just leasing agents who don’t seem to know what they’re doing. It feels like no one’s really in charge, and the people who... Read More
I would recommend doing more research before moving here. The management is never actually around—just leasing agents who don’t seem to know what they’re doing. It feels like no one’s really in charge, and the people who are there can’t give you straight answers.
There seems to be a constant turnover, so you’re never dealing with the same person twice. On top of that, they don’t communicate with each other at all. If you talk to one agent and follow up with another, they’ll act like it’s the first time they’ve heard about the issue. You end up repeating yourself over and over with no progress.
I’ve never had such a hard time just trying to communicate with a leasing office. Simple questions take forever to get answered, if they get answered at all, and nothing ever seems to get resolved properly. There’s no accountability, no consistency, and no real support. It’s been a frustrating experience so far.
Makaila Rhoden
★☆☆☆☆
I have been a resident here since January, and today 4/18 my car was towed unjust-fully!!! A residents car should NOT be towed. I have been under all types of emotional distress as I had to miss... Read More
I have been a resident here since January, and today 4/18 my car was towed unjust-fully!!! A residents car should NOT be towed. I have been under all types of emotional distress as I had to miss work, I still do not have my car AND the office has refused to help me. They have a woman by the name of Melissa in the office who told me that she was just “covering” for someone and couldn’t even tell me the property email address. I was told that the manager Elisabeth was over at the twin property and to call there, NO response as this issue started at 7:30 this morning and it has still not be resolved at 4pm. The only way that I was able to speak to someone (Val) was through Melissa’s cellphone on speaker phone. This has been completely unprofessional and an awful experience that I have had today with Cross Creek apartments. Save yourself the hassle and do NOT move here.