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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
My experience living in this apartment was very disappointing. the management failed to address some serious issues within the building. Pest control was never provided, and despite keeping my apartment spotless every day, roaches were a constant... Read More
My experience living in this apartment was very disappointing. the management failed to address some serious issues within the building. Pest control was never provided, and despite keeping my apartment spotless every day, roaches were a constant problem due to infestations throughout the property. The air conditioning was another major concern, not only was it extremely noisy, making it difficult to sleep, but black, dusty particles regularly blew out of the vents. This raised serious concerns about mold, and I even began experiencing allergy problems while living there. During the rainy season, the ceiling leaked, and although I reported it, management never fixed the problem.
When I moved out, I went above and beyond to return the apartment in perfect condition. I thoroughly cleaned the carpets, microwave, bathroom, floors, ceilings, and appliances, making sure the unit looked exactly as it did when I first moved in. I even took a full day off work to ensure everything was spotless. Despite my efforts, I was still sent an unreasonable bill with unjustified charges: carpet cleaning (though the carpet was in great condition), oven cleaning (which I barely used), dishwasher cleaning (which I never used), and for countertop cleaning. While charges for trash and water/sewer were understandable, the additional cleaning fees were completely unfair and felt arbitrary. Instead of returning my security deposit, they actually charged me even more on top of it, which was extremely frustrating.
Overall, I would strongly caution anyone considering this apartment. Between unresolved pest issues, possible mold exposure, poor building and unreasonable move-out charges.
Lauren Koranda
★★★★☆
My mother lives here, I went to stay with her a few nights a week when she began to have health problems. They were very helpful with setting up the gate app for me in this situation.... Read More
My mother lives here, I went to stay with her a few nights a week when she began to have health problems. They were very helpful with setting up the gate app for me in this situation.
Buildings are all-around cheap and things are not cleanly, but you get what you pay for. I am deathly afraid of roaches and the apparent infestations here scare me, but I've not had roach issues in our apartment. I don't even try with the laundry anymore and instead do laundry elsewhere.
Two of the four stars in this review are because they went above and beyond when my mother ended up in a wheelchair, we asked about the difficulty getting her up the step in front of her apartment and they had a concrete ramp poured the next day
Ericka Brown
★☆☆☆☆
I went back and forth for months about leaving a review on this apartment complex, i kept saying oh it will get better i just have to give it some time. i have lived in this apartment... Read More
I went back and forth for months about leaving a review on this apartment complex, i kept saying oh it will get better i just have to give it some time. i have lived in this apartment for two years and when i say this is not worth it its not worth it. People out here think seeing bugs in your clean home is just normal and part of living in the south. This apartment building in particular has a very bad roach issue. And all they do is say oh well this is Texas and send out someone to half spray whatever it is they are spraying. The front office is not very helpful, and i only feel comfortable talking to one or two people and even then i question their knowledge and genuineness. Even then they have huge attitude problems oh and if you’re a person the has to call and report a lot they start to screen your calls. I called back to back and no answer but when i called from my work phone they picked up right away. When i brought it up they claimed oh we were busy we don’t screen calls. I had to call multiple times about my bathroom sink peeling and finally the second year of me living here they sent someone out only after i ha complained about their staff and issues with the apartment. If you are looking for a good quiet place to live this is not it. Especially if you are in between buildings 15 and 16. The water has to be "emergency" turned off more times than its on every single month. The neighbors here are pretty ghetto and careless for the people they live around. If you work from home this is not a good place for you again with the noise level. And reporting it to leasing office does nothing. I couldn't even study in my own home. Ended up taking time off from my masters until i'm out of this stupid lease so that i can focus and study in my own home. If you are looking for an apartment with a gym this is not it for you it is not a functional workout area. I am not only glad to be leaving this apartment complex but also to be leaving Texas. These are the second apartments i have lived in since living in texas and in three years the major things are these apartments have roaches and they shrug that off like its "normal". I am sorry but you will never tell me that i pay $1000+ every single month to live with bugs that is not "normal". i am a clean person and don't like to coexist in my home with bugs. I am so excited my least is finally coming to an end and i can get out of here. And i would honestly not advise anyone to move into these apartments from experience speaking at least in buildings 15 or 16. i am not a person that leaves reviews to be honest but the first year had its ups and downs but the second year of living here has been horrible and i just really don't advise for anyone with something going for their life or wanting peace and quiet to move here. Believe other reviews when they say look elsewhere.
Delashawn Bordeaux
★☆☆☆☆
Avoid This Place at All Costs I moved in on February 23, 2024, to save money for a big purchase. Since then, I’ve been dealing with a never-ending roach problem—apparently, pest control isn’t standard here; it’s only... Read More
Avoid This Place at All Costs
I moved in on February 23, 2024, to save money for a big purchase. Since then, I’ve been dealing with a never-ending roach problem—apparently, pest control isn’t standard here; it’s only provided if you request it. On top of that, parts of my floor are literally missing. When I reported it, someone came to check, but when I asked her to step on the damaged area, she refused, saying she didn’t feel safe. Yet somehow, she thought it was fine for me and my daughter to live here. They claimed they’d fix it, but only if I moved everything out of each room before they worked on it. Since every room has damage, I’ll basically be stuck moving my stuff around nonstop.
When I first moved in, my A/C was leaking into my cabinets, ruining my belongings. I reported it multiple times before they finally fixed it—after several failed attempts—without any concern for the damage it caused to my property.
Today, I called the office to ask some simple questions, but instead of helping me, they told me they were too busy. So, I walked up there myself. The girl at the front desk just sat there, acting like she didn’t see me. When I asked for corporate’s number, they claimed they didn’t know it and continued to be completely useless.
If you’re thinking about moving here—even as a temporary spot—don’t. I’d rather pay more and delay my plans than deal with this level of incompetence. This place is beyond frustrating.
Shane Spence
★☆☆☆☆
Do not move here. Roach infested and a truly terrible office staff with a manager named Daisy who never has time for anyone. You will never get rid of the roaches, and they do not care. They... Read More
Do not move here. Roach infested and a truly terrible office staff with a manager named Daisy who never has time for anyone. You will never get rid of the roaches, and they do not care. They know their pest control is an absolute joke. They also have rats. Do not move here.