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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I've been a tenant for three years, and I've noticed a decline in responsiveness this year. While I rarely need to speak with someone, when I do, the experience has not been favorable. It’s also worth noting... Read More
I've been a tenant for three years, and I've noticed a decline in responsiveness this year. While I rarely need to speak with someone, when I do, the experience has not been favorable. It’s also worth noting that billing has been inconsistent—particularly with unexpected or incorrect late fees. I’m not sure if this is related to recent turnover, but the overall service has declined compared to previous years.
Ameirah
★☆☆☆☆
I have barely lived here for 90 days and have had issues since day one with email threads and documentation about every issue. The beginning started with a dirty home that smelled like cat litter everywhere. There... Read More
I have barely lived here for 90 days and have had issues since day one with email threads and documentation about every issue. The beginning started with a dirty home that smelled like cat litter everywhere. There were bugs everywhere and dirt inside the home. After I received keys, I asked them to clean and they said they would and never did even though I pushed my moving truck back 2 weeks after got the keys. I gave up and moved in. The fridge broke 3 times and all of my food went bad. The dishwasher flooded. The toilets wouldn’t flush. The sink leaked everywhere. When it rains the windows leak. And the hose outside doesn’t work properly and only water flows through the brick. Not to mention the microwave caught on fire unprovoked when warming a slice of pizza.
Not to mention all of the bug bites my children have received in the home. I’ve asked to break my lease several times since day one and I’ve had enough. They won’t let me out of my lease even though the living conditions of this home is unacceptable and unlivable for four small children. I’ve had to take my children to the doctor several times for bug bite treatments fearing they were poisonous spiders. Brooke and Nancy are not helping although everyone else in the office that works for this management , agrees this is a rental from a horror story and uncared for , for over a year. I wasn’t going to leave a review or comment about this anywhere if it could have been resolved but they’re not willing to work with me. I’m waiting for my call from corporate and who knows if they will ever call back…….
Kim Littles
★★★★★
I loved here for over 4 years. In the beginning it was a little testing but once Brooke, assistant manager was on property things got much better. Her door was always open when I came in the... Read More
I loved here for over 4 years. In the beginning it was a little testing but once Brooke, assistant manager was on property things got much better. Her door was always open when I came in the office and she would take care of or answer whatever I needed.I love the location and area. If you are looking for a nice and quiet place to live,stop by.
Stefanie Jichi
★★★★★
I have lived here for almost 3 years! I absolutely love where I live. Most importantly I love the property Manager Brooke Ballard. There is no better manager around. I know this for a fact, as I... Read More
I have lived here for almost 3 years! I absolutely love where I live. Most importantly I love the property Manager Brooke Ballard. There is no better manager around. I know this for a fact, as I am a Realtor of more than 21 years. You don't come across many managers/boss/friends like Brooke. She is kind, understanding and gets the job done and done well. Brooke takes the time to know her residents and our needs. Never ever have I had to wait to get anything repaired more than the day. Her staff is kind courteous and respectful. That comes from her leadership. She is the best! This is why I have stayed as long as I have. Thank you to Brooke for her leadership! Stefanie Jichi-Ulmer
Michael Trybul
★★★★★
Moving is normally the most stressful thing ever, but I am super excited to move into the Cottages! I toured with Brooke and she was extremely knowledgeable and helpful with the entire process. She answered all of... Read More
Moving is normally the most stressful thing ever, but I am super excited to move into the Cottages! I toured with Brooke and she was extremely knowledgeable and helpful with the entire process. She answered all of my questions and more! Excited for the next chapter of my life!