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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had a terrible experience living at this apartment complex. Management assigned me the wrong carport number, which directly led to my car being wrongfully towed even though I had a valid permit. The tow caused damage... Read More
I had a terrible experience living at this apartment complex. Management assigned me the wrong carport number, which directly led to my car being wrongfully towed even though I had a valid permit. The tow caused damage to my vehicle, and despite clear evidence, the complex denied any liability.
The towing company initially acknowledged responsibility and agreed to cover the repair but has since ignored me and failed to follow through. This has left me with the burden of dealing with insurance, wasted time and money, and unnecessary stress.
I’ve spoken with other residents who experienced similar issues. Based on my experience, the policies here seem flawed and can result in residents being towed unfairly without accountability. I believe this is not only negligent but potentially unlawful.
I am reporting this to the consumer protection bureau and intend to pursue legal action against both the apartment complex and the towing company.
If you are considering moving here: be cautious. Protect yourself and think carefully before trusting this complex with your home and property.
Janet Lloyd
★★★★★
My son lived there for 5 years and only moved to be closer to work. The staff and maintenance crew were amazing. A special shout out to Kellee and Lindsay who continued to go above and beyond... Read More
My son lived there for 5 years and only moved to be closer to work. The staff and maintenance crew were amazing. A special shout out to Kellee and Lindsay who continued to go above and beyond to help him in all situations. If you’re looking for an apartment with reasonable rent and close to several fast foods and conveniences, check this place out.
Hari Karki
★☆☆☆☆
If you're considering moving into Encore380, be aware that they have serious issues with communication and a lack of professionalism, especially when it comes to security deposits. After I moved out, they unlawfully held my security deposit... Read More
If you're considering moving into Encore380, be aware that they have serious issues with communication and a lack of professionalism, especially when it comes to security deposits. After I moved out, they unlawfully held my security deposit without providing any concrete documentation. I have been completely ignored despite multiple attempts to contact them by email, screenshots of which I have attached as proof. With no other options left, I am now forced to seek legal help to recover my deposit. I would strongly caution anyone from renting here unless you're prepared for a frustrating and potentially costly move-out experience. It’s been over 3 months since I moved out and every time I try to reach them regarding my security deposit all I hear back is “Let me find out.”
T Thomas
★★★★★
I really enjoyed living at this apartment complex for 7 years. The staff was amazing. I especially want to give a shoutout to Kellee, the manager—she’s awesome! Super helpful, always available when I needed something, and just... Read More
I really enjoyed living at this apartment complex for 7 years. The staff was amazing. I especially want to give a shoutout to Kellee, the manager—she’s awesome! Super helpful, always available when I needed something, and just really easy to talk to. She made everything so much easier. If you’re thinking about moving here, I definitely recommend it!
Jake Tom
★☆☆☆☆
⚠️ Avoid This Community — Here’s What You Should Know Before Moving In Before moving here, you need to understand what you’re getting into. This community has become a magnet for problematic behavior. Drug dealers, heavy smokers,... Read More
⚠️ Avoid This Community — Here’s What You Should Know Before Moving In
Before moving here, you need to understand what you’re getting into. This community has become a magnet for problematic behavior. Drug dealers, heavy smokers, alcoholics, and Section 8 tenants are seemingly more welcome than responsible residents. Management appears to turn a blind eye to repeated issues that make life here unsafe and unpleasant.
🔫 Safety is a Major Concern
Just two weeks ago, someone was shot near Building 6 and left bleeding. Walk through the complex and you’ll still feel the unease — it’s far from safe.
👶 Playground? More Like a Hazard
The playground has been broken for over three years. Despite repeated complaints, nothing has been done. Children either play on dangerous equipment or avoid it entirely.
🐕 Dog Waste and Lack of Enforcement
Residents (and even outsiders) let their dogs relieve themselves in grassy areas, especially near the trees around the playground. The waste is everywhere. Even when you provide evidence, management merely “talks” to owners. No warnings, no fines, and no contract enforcement — even for repeat offenders.
📦 Package Theft is Common
Many residents are losing packages — including Amazon deliveries — despite paying for secure delivery options. Management shrugs off responsibility, telling residents to “contact Amazon” while it’s clear the theft is coming from within the community.
🏋️ “Gym” is Just a Sauna
Don’t expect a functioning fitness center. The air conditioning in the gym is never on, making it unusable in warm months.
🗑️ Valet Trash is a Scam
Valet trash pickup is inconsistent at best. On top of that, everyone is charged extra fees because a few residents leave trash cans out. Instead of addressing individual violators, management punished everyone — a convenient excuse to make more money.
🌱 Grounds Are a Mess
The grass is rarely green, often covered in dog waste. And if you complain, management asks for evidence — only to do nothing about it even when it’s provided.
🎉 Unauthorized Pool Parties
People from outside the complex throw loud parties at the pool — especially when office staff aren’t around. It becomes a hangout for loiterers rather than a peaceful space for residents.
📋 Management Makes Everything Difficult
If you request help, expect a long list of nearly impossible steps. Even for simple maintenance or community concerns, the process is bureaucratic, unhelpful, and in many cases — ends with you paying for their job.
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Bottom Line:
This community is poorly managed, unsafe, and far from what it advertises. You’re better off investing your time and money somewhere that values its residents and enforces basic standards of living.