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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Beware of this apartment complex, building 11, and especially unit 1126. Main points: AC/Heat did not work, water gave us rashes and caused sickness in pets, very dirty living environments, and absolutely 0 sense of security. Despite... Read More
Beware of this apartment complex, building 11, and especially unit 1126. Main points: AC/Heat did not work, water gave us rashes and caused sickness in pets, very dirty living environments, and absolutely 0 sense of security.
Despite many maintenance efforts, our apartment had very very poor working AC and heat. We had to eventually get window units installed (that would just end up blowing in dirt and bugs), and also had to get personal heaters for our rooms. They run the sprinklers like this place is in a drought- they drown the lawns which ended up causing water damage in our unit, and constant mudslides in the courtyards. Also- the water is poison and truly almost killed my dog. I promise I’m not being dramatic when I say this and have the months of vet bills to show for it. My dog never had any problems before living here and the team of vets could not for the life of them figure out why he was so sick all of the sudden. After multiple ER visits and regular vet visits (full of bloodwork, x-rays, everything), we by the grace of God finally figured out his constant vomiting and diarrhea was from the water at our apartment. We stopped giving him Carrara water and no kidding his diarrhea and vomiting stopped, and after months of being on many medications he was finally able to get off of them. He’s had no problems since we stopped giving him their water and moved out of this apartment. Finally in addition to all of this, this place does not prioritize resident safety or security at all. Cars were constantly broken into, the gates were always broken, package room was ransacked regularly, and cars were being hot-wired within the complex. If you value your peace of mind, a clean home, and healthy pets, live literally anywhere else.
Aimee Hernandez
★★★★★
My husband and I really love the location! We are right next to the Katy Trail and a great neighborhood. Our neighbors are friendly and we have been able to meet several of them though the awesome... Read More
My husband and I really love the location! We are right next to the Katy Trail and a great neighborhood. Our neighbors are friendly and we have been able to meet several of them though the awesome events that are planned by the Apartment Life Coordinators. Really a great place to live!
Ashlyn Doucet
★☆☆☆☆
DO NOT LIVE HERE JUST BC YOU LIKE THE NEIGHBORHOOD!! This complex is being kept on life support with the LEAST effort until it's inevitably torn down by a developer. My roommate and I lived here for... Read More
DO NOT LIVE HERE JUST BC YOU LIKE THE NEIGHBORHOOD!! This complex is being kept on life support with the LEAST effort until it's inevitably torn down by a developer. My roommate and I lived here for genuinely the worst year of our lives.
1. The AC's do NOT work. The first night, we noticed it was incredibly hot. After putting in a maintenance request, they came 4 separate times to look around, mess with things, then tell us it was fine. After every time they came, nothing changed. Eventually they gave us each window ac units which is the only way we had cooling the entire 13 months of the lease. These units were literally put in with PAINTERS tape around the edges. So many bugs and dirt were getting in, so their solution was the attached picture. (like be for real...)
2. The water is poison. I started getting small red breakout rashes on my body and face shortly after moving in and showering here. We got water filters for every single water outlet, but still had rashes, and anyone who came over and used our shower would get these rashes as well. I emailed them about it, they "ran a test that came back normal" and did nothing. A few months into our lease, my roommate's small dog got unexplainably sick. She spent the rest of the lease spending thousands $$ at the vet with no answers. She started giving him bottled water only and he suddenly was perfectly fine. WILD.
3. NO SECURITY!! I had multiple packages stolen. There is a package room that is NOT locked at all where packages just sit there in huge piles where someone would open everything and decide what they wanted to steal or keep. (see pic).
-My car was also broken into TWICE. See photos. Once they shattered my window and the second time they just ransacked my car. The night my window was shattered, there was also a hot wired car that was left abandoned running in the parking lot. The gates are constantly broken and would take 4-5 days or a week to be fixed. That place was a huge welcome sign for thieves. After so many of us residents were fed up with the office doing NOTHING (we all went up there multiple times to push for security and they always said it had to go through 'corporate' then there was no follow up), they had the DPD give a talk on "lock your car, take your keys, hide your belongings." That was definition of getting security...a joke.
4. Everything is broken.
-I put my key into the lock on Thanksgiving Day and the entire lock broke. I called emergency maintenance and no one ever answered. I had to break into my own apartment just to get inside. But don't worry - you recall the window ac unit? No security there, so you can just pop it up and get right in!! :)
-Our fridge stopped cooling, which we submitted a maintenance request for, just for them to tell us it's fine - when our freezer was liquid. After 4 separate visits from maintenance they told us they would get us a new fridge but they had to go to the store. Hours later they came back with a DENTED, used fridge that they put in from a different unit.
5. The sprinklers?? The system was broken the entire time we lived there. Sprinklers would shoot 10 feet straight into the air, FLOODING the area. The sidewalks were complete mud every day of the year. There was not even grass so why they went off like this is beyond me. Because of the flooding, our baseboards were water warped, which we believe caused mold. The entirety of our lease, I experienced insane brain fog and TERRIBLE tummy issues. The worst of my life, with no explanation. Since moving out, none.
The wildest part is that 2 months into our lease and having experienced all of these issues, we went to the manager for either a concession on our rent or a solution and what they had to offer us was a $100 visa gift card split between the two of us. -_- AND we would only get that if we signed a contract that released them of ANY legal liability FOREVER??? So they're fully aware of how little they're doing. There will never be a single dollar of theirs invested into making that place livable.
DON'T DO IT.
Reese Niemietz
★☆☆☆☆
UPDATE Serious safety issues not addressed. Foundation issues continue to worsen. New cracks appear and grow. The beams from the wooden structure have now started visibly showing through the sheet rock (see pictures). Cracks can be seen... Read More
UPDATE
Serious safety issues not addressed. Foundation issues continue to worsen. New cracks appear and grow. The beams from the wooden structure have now started visibly showing through the sheet rock (see pictures). Cracks can be seen through the complex. Water turned murky a couple of months ago for myself and several neighbors (maintenance was of no help). If you enjoy pieces of your walls/ceiling fall onto you while at home, you will love it here.
Highly recommend you look elsewhere. There are seriously safety issues - from cars and apartments being broken into to cracks in the walls over 6 feet wide. They did lift the foundation only for the cracks to reappear. They frequently come into your apartment - often telling you the day before leaving little time to prepare. I had random contractors power wash my patio furniture and then the complex sent out an email saying power washing would happen. If you also work remotely, horrible place to work. I have had to end important meetings because of them randomly wanting to come inside. Constant noise from people with leaf blowers. Maintenance makes no attempt to contact me during service requests to schedule a time around my virtual meetings despite numerous requests in my notes for them to. The treadmills always breaks yet they won’t replace them since they spent money to paint a bunch of metal railings (which is already questionable). There are no security cameras on site, and the gate codes never change. There was a car stolen in the parking lot during daylight, and two apartments broken into while I have been here. While the apartment complex is under market rate, you are truly still overpaying for a “luxury” living experience. I have lived in several apartments, including a college one in Austin, and this apartment by far has been the most unsafe and overpriced for what you get.
Bentley Cornett
★★★★★
We have lived here for the past 5 months and have absolutely loved it! It is very peaceful and quiet in the complex. In addition, it is in walking distance to the Katy trail and all of... Read More
We have lived here for the past 5 months and have absolutely loved it! It is very peaceful and quiet in the complex. In addition, it is in walking distance to the Katy trail and all of the restaurants and shops in Knox. We’ve found management to be very friendly, often hosting events for residents such as Sur La Table cooking classes. We are very content with our apartment and have no complaints!