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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I am sharing my personal experience as a resident of Burnett Lofts to help others make informed decisions. During my time there, I encountered several challenges that potential renters might want to consider. Crime in the parking... Read More
I am sharing my personal experience as a resident of Burnett Lofts to help others make informed decisions. During my time there, I encountered several challenges that potential renters might want to consider.
Crime in the parking garage was a significant concern for me. According to data I reviewed on data.forthworthtexas.gov (using a query for incidents reported between July 15, 2022, and March 25, 2025, at 1000 Burnett St., with location type 18), there were 73 reported cases related to theft, criminal trespass, burglary of vehicles, and similar incidents since July 15, 2022. I encourage others to verify this information independently by pulling a crime report from the same site. Personally, I experienced the theft of an $800 Trek bicycle in December 2023 that was locked in the garage, and in January 2025, my 2025 GMC pickup sustained $7,200 in losses due to stolen tires and rims and a broken window. The garage has a gate, but in my experience, it functioned properly only about 10% of the time I lived there. In my opinion, the frequency of theft and vandalism could be reduced by having someone stationed at the entrance overnight, perhaps between 10 p.m. and 6 a.m., rather than relying solely on periodic monitoring. This brought undue stress when one must go out to the parking garage each morning to see if their vehicle is still there or intact.
Other experiences I encountered during my tenure from July 2022 to Feb 2025:
• I was told the gym would be completed soon after my move in date, but it wasn’t fully operational until early 2024—over a year and a half later.
• Bike room was never completed; As of February 2025, when I moved out, the promised bike room still wasn’t finished. Instead, the space designated for it had been repurposed into a self-serve food area. Without a secure bike room, residents must either store bikes in their apartments or on balconies or risk leaving them locked in the garage, where theft is a possibility.
• Pool was unavailable for multiple days during the summers of 2023 and 2024, and in March 2023, a city notice posted closure in the courtyard area citing health code violations.
• Occasional hot water outages due to issues with the boiler.
• Smashed door to the mail room in June 2023, and a smashed front door to the complex in February 2024.
• Front door to complex often does not lock which is a safety issue
• Elevators frequently smell of pet urine
For those considering units near the trash areas, I found the early morning garbage truck noise disruptive. For the units located next to the trash chutes, some residents did not place their trash in the chute and left it on the floor in the trash room which causes unpleasant odors in the hallways surrounding these rooms.
Upon moving out in February 2025, I was charged $129.90 for regular cleaning and $129.90 for carpet cleaning. In my opinion, these fees were not justifiable, as I left the apartment in excellent condition. I thoroughly cleaned the appliances, baseboards, shelves, closets, cabinets (inside and out), ceiling fans, light fixtures, windows, floors, and mirrors. The carpets in both bedrooms were professionally cleaned, and the washer/dryer and refrigerator were moved away from the wall and cleaned behind them. I documented the condition with videos and photos, including the carpets and areas behind the appliances, which I have kept for my records.
I have also uploaded other photos showing my experience while living there.
My experience at Burnett Lofts left me disappointed, particularly with the lack of security. I strongly recommend that anyone considering a lease here do their own research, check crime data, and review other residents’ reviews before deciding.
Kristen Duncan
★★★★☆
I love my apartment very much! I have seen so many beautiful sunrises & sunsets at this complex! The community is quiet and very dog friendly! I do wishy service requests were answered. I’ve had to delete... Read More
I love my apartment very much! I have seen so many beautiful sunrises & sunsets at this complex! The community is quiet and very dog friendly! I do wishy service requests were answered. I’ve had to delete a request and request it again for it to be answered, a couple times. All of the office staff are always great and friendly.
Caleb Barnett
★★★★★
This complex has just recently been taken over by new management & these ladies take care of business! I saw the previous reviews & was a little worried about moving in but I have watched these women... Read More
This complex has just recently been taken over by new management & these ladies take care of business! I saw the previous reviews & was a little worried about moving in but I have watched these women address every issue I could have had without me ever having to utter a word. I was worried about theft issues (I have a motorcycle), & the day I went to bring that up they were working on the gates & had just finished attending a meeting with the police department. This is a very pet friendly apt & was worried about the smell of the hallways, but the week I signed the lease the management released a bulletin about it & on move in the hallways smell great! I had an issue with a payment & AGAIN without me ever complaining or saying a word to the management, the issue was not only handled, but I was blessed with a first months rent paid promotion!! I’ve also seen the maintenance team working their butts off anytime I’ve been there during business hours. I’ve been renting apartment since 2016 & have been through many management companies who talk without the walk. I’m very happy to say that I trust these two women & the maintenance team with my place of living. The complex is beautiful but that means nothing if issues don’t get handled. All that to say I did not buy into the complex, or good location. I bought based on the staff & I’m very confident in my decision. Thank you Kayla & Sarah
Carmen Reneau
★★★★★
I absolutely love living at the Burnett Lofts! It’s conveniently located in Downtown Fort Worth and has spacious open floor plans with tons of great amenities. The people are nice and it is very dog friendly.
Kacie Thomas
★☆☆☆☆
We lived at Burnett for 2 years, 1 bedroom/1 bath, 3rd floor unit, no pets. Due to relocation for a new job, and the concern for safety grew rapidly we decided to terminate our lease 4 months... Read More
We lived at Burnett for 2 years, 1 bedroom/1 bath, 3rd floor unit, no pets.
Due to relocation for a new job, and the concern for safety grew rapidly we decided to terminate our lease 4 months early. We paid the early termination fee( upwards of $4K+) along with any of their other fees and rent due, the exact same day we notified them about leaving and without question.
Come move out, we detailed our apartment and cleaned every floor, drawer, baseboard and appliance. We patched holes that were left from a mounted TV, and were told re-painting would be taken out of the deposit. Well past the 30 days of move-out and turning our keys in, we still haven’t heard from Burnett and just assumed we wouldn’t be receiving our $300 deposit back, instead we received a bill from BL claiming they need an additional $150 to repaint…
We know we aren’t the first tenants that this has happened to at BL, nor will we be the last. But, if you don’t mind the questionable “fees”, major theft and safety concerns, constant broken gates/doors, trash never being picked up (even though we paid for it monthly), then BL is the place for you.
I’m not shocked that over half of the original tenants have left, but I guess we just expected more for the amount of rent we were paying.