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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
wish I could give this place 0 stars. Elevators never work and if they do they always small like urine. The fake security cameras they have up haven't worked in years. My wife's car was vandalized so... Read More
wish I could give this place 0 stars. Elevators never work and if they do they always small like urine. The fake security cameras they have up haven't worked in years. My wife's car was vandalized so badly (in the secure parking garage) that our insurance had to total it out. No apologies or anything from the complex. They always post fees to your account after you pay your rent so you never know if you have an outstanding balance. OH, and expect to pay for painting and carpet cleaning after you move out even though you left it pristine. General painting and carpet cleaning is suppose to be done to get ready for the next attendant on the complex's dime. Never have I ever had to pay for this at any other complex I lived at. Also had packages stolen out of the mail room which is located in their office. Place is a joke and I couldn't wait for my lease to be up! Take caution if you're thinking about moving here
Ashley Lamar
★☆☆☆☆
My review for Bottlehouse: I lived at Bottle House on Main from 2023–2025, and it was by far the worst apartment experience I’ve ever had. • Wrongful towing: My car was wrongfully towed, and management only credited me... Read More
My review for Bottlehouse: I lived at Bottle House on Main from 2023–2025, and it was by far the worst apartment experience I’ve ever had.
• Wrongful towing: My car was wrongfully towed, and management only credited me for half the cost. When I reached out to the office manager and corporate, I never received a response.
• Storage break-in: My storage closet (along with everyone else’s on the floor) was broken into, and everything was stolen. Management never notified residents—people only found out when they went to check their units. They were completely unhelpful and just told me to file a police report and go through renter’s insurance.
• Poor management: The office staff turns over constantly. The property manager changes every few months, and the new one never even introduced herself—I only knew who she was when I had to complain about an issue. The office also closes randomly with no notice.
• Broken facilities:
• One elevator was down for 8 months because they didn’t want to pay to fix it.
• Both water heaters broke when I moved in, leaving me with no hot water for nearly 3 months.
• The gym is basically unusable—the treadmills, cable machines, and most equipment were broken the entire time I lived there.
• The pool was closed for an entire summer, and even when open, it’s small, overcrowded, and trashed regularly.
• The package system is disorganized and unsecured—you have to dig through piles of boxes to find your deliveries.
• Pests: In the fall, I constantly had crickets in my shower, and no solution worked.
Overall, this property went downhill fast. Between the lack of security, constant management changes, broken amenities, and complete lack of accountability, I would never recommend living here. Save yourself the frustration and look elsewhere.
Vanessa Chourio
★☆☆☆☆
DISCRIMINATION AND RACISM In these apartments. Terrible experience. I do not recommend living here. During my time at this apartment, I experienced discrimination and mockery from the manager and their assistant simply because I don’t speak English... Read More
DISCRIMINATION AND RACISM In these apartments.
Terrible experience. I do not recommend living here.
During my time at this apartment, I experienced discrimination and mockery from the manager and their assistant simply because I don’t speak English well and because I’m Latina. It was a very painful and frustrating experience.
My roommate’s car was stolen three times from the parking garage, showing how poor the security is. They also overcharged me over $300 in late fees due to their website's failure to process automatic payments properly.
They even tried to evict me for being just one day late with my rent, even though I had always paid on time. That particular day, I was traveling and couldn’t access the system due to circumstances beyond my control.
They don’t care about their residents, offer no real security, and their treatment toward non-English speakers is unacceptable. Look for a place where you’ll be treated with respect and professionalism.
Leslie Ramirez
★☆☆☆☆
This apartment complex was absolutely AWFUL. I was paying to live in a single bedroom unit on the 5th floor from July 2024- August 2025. However, due to the lack of upkeep/things always being broken and noisy... Read More
This apartment complex was absolutely AWFUL. I was paying to live in a single bedroom unit on the 5th floor from July 2024- August 2025. However, due to the lack of upkeep/things always being broken and noisy upstairs AND downstairs neighbors I was forced to spend over half of my lease sleeping at my parents house. Management DOES NOT CARE about you or any other resident, they do not respond to concerns and will hardly be in the office during hours or answer the phone. The noise was so bad, when I was staying here I had to move my mattress to the living room, yep, at 26 I slept on the living room floor of my apartment. Management also went into my apartment (back in October) to fix a leak that my upstairs neighbor caused. Not only did they leave damage on my bathroom wall (still there several months later) but they 1. Moved my stuff and did not put it back & 2. Changed the locks as they neglected to make copies when I was given mine. This is the WORST place to live ever, they messed up financial charges several times as well, never any apologies. I was forced to handle everything myself and take time out of my work day to go into their office to get it solved. I cannot stress enough this place is severely unsanitary, there’s often animal urine and feces in the stairwells and on the elevators (if those are even working). I’ve had to call the police several times for situations both inside and directly outside the apartment. DO NOT MOVE HERE!!!!! I’m currently waiting in the office (have been for over 40 minutes) trying to turn my keys in so I can be done with this place despite my lease still having 2 weeks on it. Surprise, nobody is in here to help with that either. Please save yourself the stress and money, this is not a good complex.
Alex Purviance
★☆☆☆☆
The regional manager Stacy is extremely rude, and unwilling to listen to issues the customer is facing. Talks over you and accuses you of repeating yourself when she never gives you the chance to even finish a... Read More
The regional manager Stacy is extremely rude, and unwilling to listen to issues the customer is facing. Talks over you and accuses you of repeating yourself when she never gives you the chance to even finish a complete thought. Hannah the leasing agent was very helpful and kind unfortunately her superior sets a poor example of “customer service” would highly recommend considering that when choosing apartments in this area. There are far too many options to act like that towards your potential residents / residents. Would give it zero stars if I could. Resprop can reach out to me for videos of their regional manager being extremely combative and dismissive and I’d be glad to oblige.
Edit 4 weeks later : they JUST sent my refund out yesterday. After their employee was “diligently working on it”…. Yeah right. Ladies and gentlemen if you’re reading this and considering living here. Know there are far better options to entertain before resorting to this dumpster fire of an apartment complex. The woman represented herself as a regional manager and I’ve got that on video as well. So maybe resprop needs to reprimand this employee instead of blaming the consumer.