Get a chance to receive up to $500 in cashback rebates when you lease this property. Don’t miss out on this limited-time offer to maximize your savings on your new apartment! Read More
Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Botanica Oak Hills is a gorgeous property—beautifully maintained inside and out. The staff is always friendly and helpful, and the customer service has been excellent. It really feels like they care about keeping the community looking great... Read More
Botanica Oak Hills is a gorgeous property—beautifully maintained inside and out. The staff is always friendly and helpful, and the customer service has been excellent. It really feels like they care about keeping the community looking great and making residents feel at home.
Robert Bowers Jr
★★★★★
A Hidden Gem in San Antonio! Botanica Oak Hills is truly one of San Antonio’s best-kept secrets. The community is beautiful, peaceful, and well-maintained, but what really sets it apart is the incredible management team. They are... Read More
A Hidden Gem in San Antonio!
Botanica Oak Hills is truly one of San Antonio’s best-kept secrets. The community is beautiful, peaceful, and well-maintained, but what really sets it apart is the incredible management team. They are professional, attentive, and genuinely care about residents’ experience. Any questions or concerns are always addressed promptly and with a smile. If you’re looking for a place that feels like home with top-tier service, this is it. Highly recommend!
Rachael Pham
★★★☆☆
update 5/13: New manager Brendan G. reached out to us early May and seems to be doing his best to clean up all the forgotten applications. Unfortunately our building would not finish until ~July, which was very... Read More
update 5/13: New manager Brendan G. reached out to us early May and seems to be doing his best to clean up all the forgotten applications. Unfortunately our building would not finish until ~July, which was very bad because our move in was supposed to be May and we already cancelled our lease, which couldn't even be extended since it was already leased to new renters. Brendan was able to find us the next earliest available unit, and has been great with communication even as we were travelling internationally. While I've updated this review to 3*, I'm still reserving judgement because we have yet to move in, and experience what the management/maintenance team is like in person. Off to a rocky start, but it can't possibly get worse right?
Previous 0/5*:
We applied a month ago, still no lease despite being accepted. Zero emails, texts, calls back, or response to multiple voicemails. The email they said to “please reply back with any questions” bounced back and doesn’t exists, and the phone number in the website keeps changing.
This review is my last resort on getting a response back. We are supposed to be moving in a month, and it would be nice to actually have a response - I don’t even care if the construction is weeks delayed, we just need communication.
Greg is an amazing leasing agent and manager, and went above and beyond during our tour. We loved the new buildings and would love to live here. The management needs to hire more people or have a real automated application portal, because Greg seems to be the only one working and can’t keep up with the applications or something.
Noah
★★★★★
*REVISION* This is an amendment to my initial 1-star review that was left after a frustrating and disappointing initial application process under the previous management. Recently, Brandon took over the property management position. He called both my... Read More
*REVISION*
This is an amendment to my initial 1-star review that was left after a frustrating and disappointing initial application process under the previous management.
Recently, Brandon took over the property management position. He called both my wife and I personally within days of taking up his new post and made it goal to make amends for the failures of the previous property manager (Greg). We felt reconciled with and though we had since sought other living arrangements, it seems like the application process at Botanica Oak Hills has been refined and Brandon seems more than capable of taking care of anyone who seeks to apply and live there. Brandon, thank you for your genuine care and sincerity and for taking ownership of a situation for which you were not to blame. I wish you the best of luck and hope other victims of Greg’s lack of professionalism are able to see past his stain and have the opportunity to receive excellent customer service from you, as we have.
Botanica Oak Hills is a truly beautiful and unique property, providing luxury apartment living in the heart of the bustling Medical Center. It’s safely tucked away from foot traffic and backs up to Oak Hills Country club giving several of the rear units a fantastic view of the course and courts.
Hannah Tran
★★★★☆
UPDATE 4/23/2025: Previous 2-star rating has been changed to 4-stars. There is new management now and they have reached out to me to amend the inconveniences created by the last management team. Brendan G. has been professional,... Read More
UPDATE 4/23/2025:
Previous 2-star rating has been changed to 4-stars. There is new management now and they have reached out to me to amend the inconveniences created by the last management team. Brendan G. has been professional, considerate and is actually responsive. Though I cannot speak for the experience of living at Botanica under new management since I am not living there, I have been impressed by their service so far. Wishing them the best in re-establishing a luxury living experience.
Person #4 being Ghosted by Botanica:
My partner and I toured March 19 and fell in love with the property and felt very comfortable and valued by Gregory, the property manager, who seemed the be the only one working there. He said we could text him as the fastest way to reach him.
We sent in an application March 24. I sent a follow up email wanting to know if he got our application. No response. I was able to call him April 1 to confirm he got our application and he said he’d be able to get it approved “within the next 24-48 hours”…
As of today (4/12/2025), we haven’t been approved or denied and I have not been able to consistently reach this man through email, calling the office or texting. I felt so frustrated and disappointed by the lack of communication from someone who seemed so reachable that I honestly thought he died. I have signed the lease at another apartment complex and haven’t even been able to call him to cancel my application. The phone goes straight to voicemail.
I wouldn’t live here even if I got accepted to live at Botanica. The experience I’ve had thus far does not set a great precedent.