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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Please read all of the actual reviews from people living here. All 5 stars are from people just touring. Have lived here for over 8 months now and the apartments were great at first. Now theres nothing... Read More
Please read all of the actual reviews from people living here. All 5 stars are from people just touring. Have lived here for over 8 months now and the apartments were great at first. Now theres nothing but problems with a bunch of things including the entry gates, pool, entry code locks, fire alarm, and parking. The gates are always breaking down and being left open for days on end before they “fix” them for a couple of days and then they break again. There are teens who will drive up to the rooftop and loiter because the gates stay open so no real sense of security. The pool started out good at the beginning of summer but now they don't clean it all or rarely. There have been 2 times this summer where it was left to get green and has been closed for weeks. If it is cleaned its only on weekdays not weekends when everyone is home and trying to enjoy a clean pool *sigh* all that money for rent and they cant hire someone to come in for a couple hours? Another thing, they tried to cut the hours to 6pm as retaliation when someone was smoking outside by the pool. Its not fair they tried to do that to everyone over 1 persons ignorance. The code locks don't work sometimes and the back entry is always open no matter what, it has been like that for over 8 months now. The fire alarm randomly went off one evening and stayed like that for hours before someone came to turn it off and no notice was given as to why it happened. A couple of weeks later the same thing happened again!
Tiffany Floyd
★☆☆☆☆
I would not recommend living here. My personal belongings were stolen, and management did absolutely nothing to help resolve it. The parking garage is constantly broken, and even when it’s working, we don’t have any way to... Read More
I would not recommend living here. My personal belongings were stolen, and management did absolutely nothing to help resolve it. The parking garage is constantly broken, and even when it’s working, we don’t have any way to let our visitors in without physically walking downstairs to open the gate—totally ridiculous in 2025.
The pool closes at 6 p.m., like we’re kids with a curfew, and there’s trash everywhere you look. Most of the doors in the complex are broken, which feels unsafe and sloppy, especially considering how much they charge for rent.
On top of all that, the staff is rude and acts like you’re bothering them any time you ask for help. It’s honestly ghetto here. It feels like they’ll let just anyone move in without any standards, and it really shows in the environment.
This place is way too expensive to have so many issues and absolutely no accountability or care from management. Look elsewhere—you’ll thank yourself later.
Alexis Vanderpool
★☆☆☆☆
1 star doesn’t do it justice. This place has SO much potential but due to lazy and poor management, the quality has gone done in the few months I’ve been here. For starters, this place has a... Read More
1 star doesn’t do it justice. This place has SO much potential but due to lazy and poor management, the quality has gone done in the few months I’ve been here. For starters, this place has a MAJOR bug issue. I’m talking spiders, roaches, water bugs etc but mostly spiders. Everywhere you turn you’re greeted with spiderwebs. The hallways reek of trash because the trash rooms are INSIDE the building. They call themselves cleaning the carpet but ultimately no change and still stink. The fire alarm went off for 2 HOURS the other night and they didn’t say anything about it the next day but you know what they will do? Send a reminder email EVERY. SINGLE. DAY @ 6pm sharp listing the rules of the place basically they do this so if you do something they’ll say “we send reminders everyday”. The leasing manager don’t care about any issues you bring to her attention and Sheree is not knowledgeable about the place, she can’t answer a simple question without placing you on hold. The pool been closed for 2 weeks and it’s been green full of bugs and summer time is here smh. The 5 stars only come from people who tour and not actual residents. The garage gate been open for months…need I go on?
Anonymous Resident
★☆☆☆☆
STAY AWAY!! fire alarms go off for over an hour all the time. Last time was last week at 11pm didn’t go off until 12:45am. They released no statement whatsoever nor have they ever for all the... Read More
STAY AWAY!! fire alarms go off for over an hour all the time. Last time was last week at 11pm didn’t go off until 12:45am. They released no statement whatsoever nor have they ever for all the times this has happened. Fire dept confirmed the alarm system is broken but Banyan Flats management is doing NOTHING!! The pool is closed several days a week for “cleaning” yet it’s always a mess out there. The parking garage gate has been broken as long as I’ve been here and other residents say it’s been broken since July last year. Doors and elevators are always malfunctioning. Packages are stolen ALL THE TIME and they do nothing! No security whatsoever and cars get broken into. Roaches and ants everywhere. Reeks of weed everywhere. The only thing they enforce is towing and they’ll tow you even if you live here. Good reviews are from people who tour and don’t even live here. ABSOLUTE NIGHTMARE!! The leasing office is horrible. They take weeks to get back to you about the simplest issues and they are incredibly rude. All smiles on the tours but the SECOND you sign a lease, get ready for major attitude especially from Cheree Morgan.
Madelyn Clark
★★★★★
Moving into banyan flats was an easy and supportive process. Every single one of the workers here are super sweet and helpful. Every time I had questions I would reach out via email and I would always... Read More
Moving into banyan flats was an easy and supportive process. Every single one of the workers here are super sweet and helpful. Every time I had questions I would reach out via email and I would always get a personable response back with all the info I needed. My move in process was easy and smooth, and I didn’t have a single complaint throughout the process. They make sure to tell you exactly what you would pay - no hidden fees. It really is a great place to live. If you’re looking for somewhere that’s chic and comfortable this is by far the place to be!