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Arden At Midtown GP

2427C Property ID

659 SqFt Size

1 Bedroom

1 Bathroom

Price on call

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Arden At Midtown GP

$1444 - $2324

3711 S SH 161

1 - 2 Beds
1 - 2 Baths
659 - 1336 Sq.Ft.

Pricing & Floor Plans

Name	Price	Sq.Ft
1 Bed	$1444	659 Sq. Ft.
2 Bed	$2029	1028 Sq. Ft.

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Reviews

Rating: 4.0 / 5

★★★★☆

Reviews: 78

Ericka Hypolite

★☆☆☆☆

I had a terrible experience. I started by walking in and greeting the receptionists. It was almost as if they were hesitant to respond. Sydney, the assistant, finally asked how she could help me. I explained my needs, and she told me to have a seat. We then went over the pricing and looked at the model unit for one of the layouts I was interested in. Sydney was initially nonchalant until I mentioned my profession. Suddenly, she became more friendly and talkative. I was impressed with the unit, the amenities, and the convenient location near my children’s school. So, I decided to apply and paid the $450 deposit on February 12. I also completed two different forms for verification via text and email from Verifast. I provided all my personal information and my children’s details, including their Social Security Numbers (SSNs), Driver’s Licenses (DLs), and Dates of Birth (DOBs). I called to check the status of my application since I hadn’t received a call within the promised 24 hours. The representative informed me that I had been approved but required to send her my first five SSNs and my children’s documents via email. This seemed unusual to me because I had never had to provide additional information beyond what was already on my application and the verifications I had completed. I decided to apply elsewhere and was approved quickly. On February 14, I emailed to cancel my application. Sydney responded by requesting my forwarding address for the deposit and informing me that it would take 30 days to process. I provided my new address once I had settled into my new apartment, but I never received a response. I recently emailed again on April 4 to inquire about the status of my refund. I had yet to receive it and still hadn’t received a response. It has been over 30 days, and my deposit should have been refunded by now. I kindly request someone’s assistance in resolving this issue. I have screenshots of all the communications for your reference. Thank you for your attention to this matter.

Gabriel Da Cruz

★★★★★

I had a great experience at Arden Midtown, thanks to Laura’s amazing customer service. She was friendly, knowledgeable, and made the whole process smooth and stress-free. You can tell she genuinely cares and goes to help you... Read More

Andrew Wheeler

★★★★★

I wanted to shout out Sydney on here! I have been working with Sydney the past few weeks and she has been so kind and helpful through the whole process! We had to keep adjusting the time... Read More

Karrence Edwards

★★★★★

I had the pleasure of touring Arden at Midtown, and I can confidently say it was an exceptional experience. Sydney was my guide, and she went above and beyond to ensure I had all the information I... Read More

Da’Naja Mosley

★☆☆☆☆

Our experience at The Arden was incredibly disappointing, all due to the awful customer service from Laura. She was rude, unprofessional, and had a smart mouth every time we interacted with her. Although we loved the apartment... Read More