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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
Cheyenne!!! For starters has been by far the best apartment agent my husband and I have ever worked with. I would love to mention the manager and the head maintenance manager too. That entire team was so... Read More
Cheyenne!!! For starters has been by far the best apartment agent my husband and I have ever worked with. I would love to mention the manager and the head maintenance manager too. That entire team was so kind when we did a walk through the property looking for our home❤️
As we walked through As we saw other renters, I asked how they like living there they expressed they were very pleased and how kind and detailed the staff is. I asked two unrelated renters. I could tell they meant it.
Having such raving neighbors and seeing the entire property we decided to sign same day. We are looking forward to finally being home and enjoy the amazing amenities they have to offer!
I know there’s other good apartment agents since we’ve been there a few times and I just want to give all of the agents a very, very very high rating review as well. I have called and they still have such a happy tone even over the phone.
Customer Service is a big deal to me since I am in the industry. I know how challenging it can be at times but every time I talk to them or see them they always show such kindness and approachability. I sincerely hope that the corporate office does recognize all of the staff for such a wonderful job they show their appreciation for all of their great job.💐
Cheers
The Viking
★★★★★
10/10 – WOW! 🔥 Summary: Yes, the facilities are clean and well kept, but the TEAM is AMAZING!!! If you're looking for a hotel experience with friendly staff and nice neighbors, this is the place. Recommend? YES! 👍... Read More
10/10 – WOW! 🔥
Summary: Yes, the facilities are clean and well kept, but the TEAM is AMAZING!!! If you're looking for a hotel experience with friendly staff and nice neighbors, this is the place.
Recommend? YES!
👍 Staff – very kind and helpful, responsive, and courteous. can't say enough good about this team of people here
👍 Maintenance – very prompt, friendly, and fix issues
👍 Facility – very nice, clean, wonderful amenities, quiet and peaceful, and has a feel of elegance
Armando Jimenez
★☆☆☆☆
I lived here for two years and it started out just fine. But over the course of my time there everything went down hill. Management was just so poor. Anything and everything that you can think can... Read More
I lived here for two years and it started out just fine. But over the course of my time there everything went down hill. Management was just so poor. Anything and everything that you can think can go wrong with an apartment complex went wrong. Maintenance was terrible, slow and unprofessional. If you needed anything fixed it would take days/weeks to the point where you would need to call the front office just to remind them about your maintenance request. And when maintenance did show up it was the most piss poor job completed. Near my move out date I notified them of a small amount of mold near the tub area and all they did was just put caulk over it (maintenance order in images attached). Absolutely insane. Also my fridge was broken for about 3-4 months and they kept trying to fix it, when I told them over and over just get me a new fridge. So much groceries just wasted due to their incompetence to fix a fridge or just get me a new one. The up keep of the complex was terrible. From constant trash everywhere, dog poop everywhere, birds nest and bird poop every where, etc. The pool area was a constant mess, large parties all the time, extremely loud music, absolutely no way to just have a relaxing pool day. This place is so run down and has no silver lining in sight. Also if you need anything from the front office you will be met with constant attitude as if you’re the problem for needing something from the management team. The nail in the coffin was when I was moving out, one of the front office staff tried to claim that I didn’t pay my final balance amount and had accrued all these late fees. She even said “yeah this is what happens when you don’t pay your bills”. I told her I was adamant I paid everything I owed, as she was the one I spoke to on my move out date and confirmed I paid everything. She was persistent on calling me someone who doesn’t pay my bills and late fees is what you get when you’re that kind of person. I requested her manager. So when she went to go speak her manager, her manager stated that the balance was left in error and should not have been there thus all the late fees were an error too. So when she came back to tell me she STILL had an attitude and said it was error sorry but you still have to pay moving clean out fees(video attached). I have no problem paying my move out cleaning fees, but to go the point to accuse me of not paying my bills without taking 2 seconds just to confirm the charges are accurate is so terrible. The most unprofessional despicable experience with an apartment complex staff. Highly highly do not recommend this place. Stay as far away as possible.
Carlos Escobedo
★★★★★
Amara Apartments is an impressive community with great amenities — the pool, gym, and shared spaces are all clean, modern, and well taken care of. I also want to highlight Martha for being so friendly and helpful.... Read More
Amara Apartments is an impressive community with great amenities — the pool, gym, and shared spaces are all clean, modern, and well taken care of. I also want to highlight Martha for being so friendly and helpful. She’s knowledgeable, professional, and made a great impression. It’s clear the staff here takes pride in creating a positive experience for visitors and residents alike. Definitely worth checking out!
Laurae
★★★★★
10/10 Recommend! I’ve lived many places, moved year after year & this has been my favorite place! 1. Management (Lily) is SUPERB! 2. They do what they say they’re gonna do! 3. Communication with their residents is... Read More
10/10 Recommend!
I’ve lived many places, moved year after year & this has been my favorite place!
1. Management (Lily) is SUPERB!
2. They do what they say they’re gonna do!
3. Communication with their residents is amazing! Shout out to Cheyenne & Alyza!
4. Informative, and they have resident get togethers, keep the property clean and keep things working and up to date! & food trucks on premises too!
5. Maintenance are literally guardian angels walking the premises! So kind and attentive!
6. A safe environment!
Been my absolute favorite place to live & i love the area as well!
Update to my review from 4 months ago:
I’d like to reiterate how amazing the staff is at Amara. They’ve continued to tend to maintenance issues consistently and I cannot express more of how grateful I am to have experienced that. I really appreciate Lily for being so understanding and Angel for showing up, being knowledgeable and determined to fix my ac issue. Thank you so much!