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Disclaimer
This presentation is to be used solely for information, and under no circumstances is it to be deemed any form of a binding commitment. Information contained herein, while based upon data supplied by sources deemed reliable, is subject omissions and is not, in any way, warranted. Pricing and availability is subject to change at any time.
I had the pleasure of attending a locator luncheon event last week, and I was absolutely blown away! The spacious rooms and the unique character of each floor plan really stood out to me. It’s clear that... Read More
I had the pleasure of attending a locator luncheon event last week, and I was absolutely blown away! The spacious rooms and the unique character of each floor plan really stood out to me. It’s clear that a lot of thought has gone into designing these spaces, and it made the event even more enjoyable.
A special shoutout to the amazing team, especially Tammy! Her hospitality and expertise truly made the experience unforgettable. Highly recommend attending any future events they host!
J H
★★★★★
Waited in the lobby for a tour to return and was greeted by the maintenance staff. He was very kind and answered any questions that I had while I waited. Thank you for all the help Justin!
Tia Gibson
★★★★★
I'm giving maintenance the 5 stars. They come quickly and they fix everything or order the parts needed. I moved in under a new management company Willow Bridge who is trying to catch up with the problems... Read More
I'm giving maintenance the 5 stars. They come quickly and they fix everything or order the parts needed. I moved in under a new management company Willow Bridge who is trying to catch up with the problems here.
I moved in about 2 months ago and RPM was the former Management Company; I give them and Carrie the manager a 1 star - they knew they were leaving so left a mess for Willow Bridge in my apartment.
Maintenance has tried to fix everything wrong since Willow Bridge took over. I think the previous tenant didn't report anything and never opened the windows or had any maintenance come in. What needed fixing in my apartment when I moved in: microwave handle was broken, cooktop was so old that the dials has no info, shower head was loose, shower door made a horrible noise, shower door handle was loose, all caulking in kitchen and bathrooms were cracked on nonexistent, sinks were stopped up, there was a huge gap under my kitchen sink, rotting window sill, windows that didn't and still don't open properly, trees hitting the windows and tearing the screens, ceiling cover for the fan had fallen down on the stem, and so much more.
Bryan, head of maintenance with Willow Bridge, and Cosme have fixed almost everything. They are friendly and respectful; they listen and remember. If they can fix it themselves, they do; if not, they order what's needed when they get approval. They have replaced the microwave and cooktop, caulked everything, ordered blinds for two windows, had the trees trimmed so they no longer hit the windows, had window guy come (we're still working on the window problems), fixed shower and shower door, helped lower a couple of shelves in the kitchen. It's amazing and such a change from RPM.
So all I have left is the fan cover and the windows which I still can't open; hopefully they are working on that.
It makes such a difference when you can count on maintenance to show up and take care of everything; they have almost done it all.
This property in general is older and RPM did not keep it up, so I'm hoping that the outdoor lighting on the interior of the property on the Roland side will soon be fixed and whatever else has been neglected.
Bryan and Cosme make a fantastic team and I think Willow Bridge in lucky to have them.
Thank you Bryan and Cosme and Willow Bridge.
Shawne King
★★★★★
This place is amazing! It's right across from whole foods,the neighborhood is boasting with large beautiful homes.The apartment manager Carrie is simply amazing. I can tell that she cares about residents the way she drops everything to... Read More
This place is amazing! It's right across from whole foods,the neighborhood is boasting with large beautiful homes.The apartment manager Carrie is simply amazing. I can tell that she cares about residents the way she drops everything to help. She empathetic and very knowledgeable. The apartments are oversized,think mini mansion but in an apartment. The details to the structure outside as well as in the apartments has so much character. All the bedrooms have their own bathroom and a half bathroom in the hall. I have never seen a more impeccable apartment. And the activity calander makes it so much better. Wine down Wednesday seems so appropriate after a long day. I've never felt so welcomed. Thank you Carrie and your staff for such a pleasant experience. The coffee machine in the front was a perfect touch.
William Buchanan
★★★★★
Justin, Who is the maintenance supervisor, as provided exemplary service and helped me on a number of occasions often go above and beyond the call of duty. He represents Alto Highland Park management exceptionally well and I... Read More
Justin, Who is the maintenance supervisor, as provided exemplary service and helped me on a number of occasions often go above and beyond the call of duty. He represents Alto Highland Park management exceptionally well and I am glad I live here.